What is Zopim used for?
Zopim is an award winning, cloud based live chat platform that makes it easy for businesses to deliver fast customer service online. Businesses who sign up with Zopim are fanatics when it comes to delivering customer wow. More than 50,000 businesses use Zopim Live Chat to chat with their online customers everyday.
Is Zopim the same as Zendesk?
Zopim is easy-to-use, live chat software that we are thrilled to add to our family of products. The entire Zopim team in Singapore has joined Zendesk. We acquired Zopim to accelerate our chat functionality and to bring our users a beautifully simple product they can use to engage their customers in real-time.
What is this live chat?
Live chat is a form of customer messaging software that allows customers to speak directly with a company's representatives — usually those in customer service and technical support and other roles.