Does LUMO have an app?
Lumo Energy Apps on the App Store.
How do I read my LUMO energy bill?
You can do this by:
- Phone - Call us on 1300 115 866 and we will guide you through the process of how to read and submit your meter reading.
- Email - Send a photograph of your meter which shows the meter number and current reading to [email protected].
What happened LUMO energy?
We're sorry to have to say goodbye! We have made the difficult decision to close down Lumo and merge with our sister company, OVO Energy. If you are an existing Lumo Energy customer, please check your email for more information. Or, you can visit OVO Energy's help centre.
Does LUMO have exit fees?
Standard reconnection and disconnection costs are waived when you move properties while on the Lumo Movers plan. ... If you move out of your property and do not reconnect on the Lumo Movers plan, you will be charged a de-energisation fee.
How do I pay my Lumo bill?
To pay your Luma account online using a debit card, just sign into your online account and select "Pay Bill." Because of bank processing times and fraud checks, your debit card payment will be processed within 5 working days.
How do I claim my LUMO rewards?
In order to become a member of the program, you'll need to do a few things:
- Sign up to an eligible Lumo Basic, Plus or Movers plan.
- Register for an online account (MyAccount)
- Sign in and click through to Lumo Rewards.
Is LUMO energy Australian owned?
At Lumo we give you great value energy plans with award winning service, all while being an Australian owned company. That's it, pretty simple really. Lumo is owned by Snowy Hydro Limited. Snowy Hydro Limited is one of Australia's largest and oldest renewable energy generators, since 1949.