How do you find out how much I owe MLGW?
If you have a question about your bill, call the Memphis Light, Gas and Water Customer Care Center at (901) 544-6549 and talk with one of our Service Advisors, or fill out the online Billing Questions form.
Can I pay my MLGW payment online?
Pay electronically:
Customers who sign up for MLGW's My Account electronic bill payment service can view and pay their bill online. ... There is no fee to the customer for these payments.
Where do I find my MLGW account number?
I don't have my account number with me. How can I get it? You can either call MLGW's Customer Care Center at (901) 544-6549 or e-mail your request to [email protected]. Please be prepared to provide additional information about your account and residence for verification purposes.
Is MLGW a service disconnect?
MLGW considers disconnecting utility service for non-payment as a last resort and would rather work out a satisfactory payment arrangement. ... Call the Customer Care Center, 544-MLGW (6549) or visit mlgw.com/payarrange to sign up through My Account.
Is MLGW disconnecting lights?
A reminder: MLGW will NOT be disconnecting Residential Services due to the Special Reconnect Program (http://ow.ly/cjWgC ) until further notice.
How do you create an MLGW account?
Register today at www.mlgw.com You'll need a copy of your bill to enter the 16-digit MLGW account number and 6-digit My Account Access code, shown in the blue column on page 1.)
How do I contact MLGW customer service?
If you have a question about account information such as your bill, establishing or disconnecting service, or other customer service related questions, please call (901) 544-6549 or E-mail [email protected].
How do you opt out of MLGW share the pennies?
Click the Opt In/Out button above, log in to your account and then scroll to the bottom and click the Share the Pennies icon. Click the "Update" button and then move the slider to "No" and click "Submit" if you do not wish to donate to the program.