How do I make a payment arrangement with MLGW?
In an effort to be as flexible as possible with its customers, MLGW offers a variety of ways to request payment arrangements. This can be done through www.mlgw.com, MLGW's automated phone system, or in person at an MLGW community office. All MLGW payment arrangements conform to MLGW's Customer Care Policy.
How do I get an extension on my MLGW bill?
Customers in hardship situations may request an extension of their current bill's due date, provided certain criteria are met and payment arrangements are maintained. Call the Customer Care Center, 544-MLGW (6549) or visit mlgw.com/payarrange to sign up through My Account.
Can I pay my MLGW bill late?
MLGW Suspends Late Fees until Further Notice - mlgw.com. The AudioEye Certification Statement to explain the ongoing web accessibility and usability enhancements for this website. Effective immediately, Memphis Light, Gas and Water will waive late fees on any bills issued today and going forward until further notice.
Does MLGW disconnect on weekends?
MLGW does not disconnect services for non−payment on weekends. MLGW's Commercial Resource Center is open Monday through Friday, 7:30 a.m. − 5 p.m. , and is closed on weekends. ... Customers wishing to use this service must call 1−866−315−0277; MLGW does not call customers soliciting phone payments.
Is MLGW disconnecting lights?
A reminder: MLGW will NOT be disconnecting Residential Services due to the Special Reconnect Program (http://ow.ly/cjWgC ) until further notice.
How do you create an MLGW account?
Register today at www.mlgw.com You'll need a copy of your bill to enter the 16-digit MLGW account number and 6-digit My Account Access code, shown in the blue column on page 1.)
How do I contact MLGW customer service?
If you have a question about account information such as your bill, establishing or disconnecting service, or other customer service related questions, please call (901) 544-6549 or E-mail [email protected].
How do you opt out of MLGW share the pennies?
Click the Opt In/Out button above, log in to your account and then scroll to the bottom and click the Share the Pennies icon. Click the "Update" button and then move the slider to "No" and click "Submit" if you do not wish to donate to the program.