How do I contact OCBC by email?
Please call us at 03 8317 5000 or email us at [email protected] to share your feedback.
How do I contact OCBC customer services?
How can we help you today?
- Personal Banking. Call 6363 3333 or +65 6363 3333 from overseas.
- Premier Banking. Call 1800 Premier (1800 773 6437) ...
- Premier Private Client. ...
- Voyage Exchange (Concierge) ...
- OCBC Voyage Customer Service. ...
- Bank of Singapore Voyage Customer Service. ...
- Collections hotline.
Can I email OCBC?
Please note that account-related enquiries should only be sent through secured email via OCBC Velocity. If you do not have OCBC Velocity, please fill out the form below and we will respond to you as soon as we can during working hours – Monday to Friday, 8am to 8pm (excluding public holidays).
How do I unlock my online banking account?
If you are locked out of online banking, simply following these steps:
- Click on Forgot ID/Password in the login box (a new window will open)
- Click "Go to Password Reset" which takes you to an instruction box. Here you will need to enter your: Last four digits of your Social Security Number* Email Address* ...
- Click "Submit"