How do I activate my OneSmart card?
contact OneSmart™ Support on 0800 787 555 (+64 9 377 8535 from outside of New Zealand). This is where you can activate your OneSmart card. As part of this, we'll also set up your OneSmart facility which allows you to manage your funds online.
What is Airpoints OneSmart?
The only prepaid card to reward you with Airpoints Dollars™. OneSmart is a prepaid multi-currency travel card that can be used at millions of locations worldwide, everywhere Mastercard® is accepted#; an easy and secure way to manage your travel money.
How do I delete my Airpoints account?
Process to close your account
If you wish to close your Air New Zealand online account, you can request this by contacting our Contact Centre at 0800 737 000 (or +64 (0)9 357 3000 if you're not in NZ). When you make your request, we must take steps to confirm that you're authorised to request the account closure.
How do I cancel my one smart card?
Immediately call OneSmart Customer Service Centre on 0800 787 555 or +64 9 377 8535. Your lost or stolen card will be cancelled and you can request to be issued with a new card. Alternatively you can suspend your card in the Settings tab in 'My Account' (https://www.airnzonesmart.co.nz).
How do I check my Air New Zealand Airpoints?
Watching your Airpoints Dollars and Status Points add up is easy with your online account. Simply click on the "sign in" button on airnz.co.nz and enter your membership number and password to manage your profile, see how you've earned Airpoints Dollars and Status Points, or to spend your Airpoints Dollars.
What is the one smart app?
The OneSmart App, brought to you by Air New Zealand, is the perfect companion to your OneSmart Account allowing you to manage your money on the go. To access the OneSmart App you will first need an activated OneSmart Account.