How do I check the balance on my ORCA card?
How do I check my balance? Login to your My ORCA account or call ORCA Customer Service at 888-988-6722 / TTY: 711.
How do I register my ORCA card to my account?
If you get a LIFT or RRFP ORCA card and have an existing My ORCA account, call ORCA Customer Service at 888-988-6722 / TTY: 711 to request your new card be associated to your existing account. To register an unregistered to your existing My ORCA account, login to your account and click "Register a card".
How do I put money on my ORCA card?
You can add value to an ORCA card at orcacard.com, at Ticket Vending Machines, by phone at 888-988-6722, by mail, or at an ORCA customer service office. These offices are King County Metro, Pierce Transit, Community Transit, Everett Transit, and Kitsap Transit.
What is an unregistered ORCA card?
An unregistered card is not associated with the cardholder so the cardholder does not have balance protection, cannot authorize an Autoload, and cannot check their transaction history or card value online. All online ordering of cards requires a credit card, either a MasterCard or a Visa.
Is my ORCA card registered?
LIFT and RRFP ORCA cards are automatically registered, but you may need to create a My ORCA account to view your card online. If you get a LIFT or RRFP ORCA card and have an existing My ORCA account, call ORCA Customer Service at 888-988-6722 / TTY: 711 to request your new card be associated to your existing account.