How do I access the osTicket admin panel?
Once osTicket has been installed you need to further configure it via admin panel before it is fully usable. Only staff with admin's privileges can access the admin panel. Please use the username and password created during the install process."
How do I log into my osTicket?
Click Login. Enter the email address / Password for the account. Or register for an account. That User can see all the tickets associated with that user.
How do I reset my osTicket admin password?
Here is the query: UPDATE `ost_staff` SET `passwd` = MD5( 'newpassword' ) WHERE `username` = 'username'; Obviously change newpassword to what you want the password to be, and username to the admin account name. This same query can be used for any user with those changes.
What is osTicket system?
osTicket is a widely-used open source support ticket system. It seamlessly integrates inquiries created via email, phone and web-based forms into a simple easy-to-use multi-user web interface.
What is the use of osTicket?
osTicket is a widely-used open source support ticket system. It seamlessly integrates inquiries created via email, phone and web-based forms into a simple easy-to-use multi-user web interface.
How do I access osTicket?
You can invoke the installer by simply browsing the osTicket URL e.g http://www.yourdomain.com/support . Alternatively you can enter the URL to it into your browser address bar e.g http://www.yourdomain.com/support/setup/ .
How do I download osTicket?
- Step 1: Update system. ...
- Step 2: Install and Configure MySQL / MariaDB database. ...
- Step 3: Installing Apache on Ubuntu system. ...
- Step 4: Install PHP and required extensions. ...
- Step 5: Download and Install osTicket on Ubuntu 20.04|18.04. ...
- Step 6: Configure Apache Web Server. ...
- Step 7: Install and configure osTicket on Ubuntu 20.04/18.04.