How do I access the osTicket admin panel?
Once osTicket has been installed you need to further configure it via admin panel before it is fully usable. Only staff with admin's privileges can access the admin panel. Please use the username and password created during the install process."
How do I log into my osTicket?
Click Login. Enter the email address / Password for the account. Or register for an account. That User can see all the tickets associated with that user.
How do I add users to osTicket?
User Import via Copy/Paste
Create a list of names and email addresses on any text editor. Separate each name and address by comma, making a new line for each User. Copy the list, then go to the User Directory and select import. Paste list then select 'Import Users'.
What is Admin panel?
The Administrator application, also known as the Back-end, Admin Panel or Control Panel, is the interface where administrators and other site officials with appropriate privileges can manipulate the look of a Joomla! powered web site. There are many tasks which can be done with the administrator interface.
What is the use of osTicket?
osTicket is a widely-used open source support ticket system. It seamlessly integrates inquiries created via email, phone and web-based forms into a simple easy-to-use multi-user web interface.
How do I access osTicket?
You can invoke the installer by simply browsing the osTicket URL e.g http://www.yourdomain.com/support . Alternatively you can enter the URL to it into your browser address bar e.g http://www.yourdomain.com/support/setup/ .
How do I download osTicket?
- Step 1: Update system. ...
- Step 2: Install and Configure MySQL / MariaDB database. ...
- Step 3: Installing Apache on Ubuntu system. ...
- Step 4: Install PHP and required extensions. ...
- Step 5: Download and Install osTicket on Ubuntu 20.04|18.04. ...
- Step 6: Configure Apache Web Server. ...
- Step 7: Install and configure osTicket on Ubuntu 20.04/18.04.