What is Spiceworks?
About Spiceworks
Spiceworks is a free cloud-based help desk and network monitoring solution designed specifically for systems administrators and IT professionals. The solution helps in managing tickets raised by clients, providing customer support via multiple channels and tracking agent's' performance, among others.
Why is Spiceworks free?
Spiceworks software is free because it's ad supported, and those ads can become annoying. Remove all ads with the Spiceworks My Way plan, which is $45 per month or $495 per year.
How do I use Spiceworks?
How to: How to use Spiceworks (End User Guide)
- Step 1: Navigate a web browser to the Spiceworks Web Portal. Go to [www. ...
- Step 2: Log In. ...
- Step 3: Creating a Request. ...
- Step 4: Submit request. ...
- Step 5: Viewing Open Requests. ...
- Step 6: Viewing Closed Requests.
What happened to Spiceworks?
This year, we're planning to deprecate or “end of life” the Desktop solution. Specifically, this means we have set a date after which we will no longer maintain or provide support for version 7.5, including addressing security vulnerabilities or issues with the Desktop app related to external services.