Is there a Pitchup app?
The app is available to download from iTunes. An Android app will follow shortly and in the meantime users can visit the new mobile site at http://www.pitchup.com.
Are toilet facilities open on campsites?
According to the government advice, from today: "Campsites and caravan parks will be permitted to open for leisure stays provided that the only shared facilities used by guests at the campsite or caravan park are receptions, washing facilities (including facilities for laundering clothes), public toilets, baby changing ...
Why are twin axle caravans not allowed on some sites?
The main reason why some sites don't accept twin axle caravans is because they churn up wet grass turning it into sloppy mud which not only doesn't look good but extra work for the landowner to repair.
How do I contact Pitchup?
Contact your account manager or our customer service team for more help. How can I contact Pitchup? Please call us on 0208 434 7444 or use our contact form, which also has a chat feature. We are monitoring email and chat every day - please contact us via our contact form if you are unable to reach us on the phone.