Why does EPIC tell me to reset my password?
We are contacting you because we believe your account credentials from a 3rd party site unaffiliated with Epic Games or our services, may have been compromised and used to gain access to your Epic account.
Why am I not getting a password reset email from Epic Games?
In the meantime, if you're not receiving emails for 2FA or for resetting your password, please check your email account's spam settings. While working to address this issue, we've found that active accounts are largely unaffected.
How do I reset my password on Epic?
How to reset your Epic Games password
- Visit your account's ACCOUNT INFO page, and then open the PASSWORD AND SECURITY settings.
- Enter your current password in the CURRENT PASSWORD field.
- Enter the new password you'd like to use in the NEW PASSWORD field.