How do I register my Presto card?
You can activate your card online, or through our Chat feature, or by calling PRESTO at 1-877-378-6123 and following the automated instructions. It can take up to 24 hours to process your activation. During this time you won't be able to use your card.
How do I talk to a live agent on Presto?
Try our online chat feature to have your questions answered quickly. For urgent matters, you can call us at 1-877-378-6123.
How do I open a Presto account?
Create a username and password that you'll use to sign into your PRESTO Account. You will also be able to sign in with your Email address once it's verified. Select your first security question. Select your second security question.
How can I load my Presto card online?
Go to the official PRESTO App or prestocard.ca. Sign in to your online account and sign up for Autoload with a credit or debit card. Complete setting up Autoload by taking a regular trip with your PRESTO card, or by tapping your card on any PRESTO device.