How do I get into my cloud account?
To access files from any compatible web browser:
- Go to www.mycloud.com.
- Login with your MyCloud.com account credential.
- From the device listing menu, select your My Cloud device.
- Navigate and click on the file and folder to access your content.
How do I access my cloud dashboard?
To open the My Cloud web Dashboard:
- Windows: open a web browser and type in //devicename (or device IP address) to the web address bar.
- Mac OSX: open a web browser and type in //devicename. local (or device IP address) to the web address bar.
How do I access my Samsung Cloud?
You can access Samsung Cloud directly on your Galaxy phone and tablet.
- To access Samsung Cloud on your phone, navigate to and open Settings.
- Tap your name at the top of the screen, and then tap Samsung Cloud.
- From here, you can view your synced apps, back up additional data, and restore data.
How do I retrieve photos from Samsung Cloud?
To recover lost photos from Samsung Cloud:
- Open the Settings app and go to Accounts and backup.
- Tap Samsung Cloud and select Backup and restore.
- Tap Restore data.
- Select Gallery.
- Tap Sync.
Is Samsung Cloud shutting down?
Samsung Cloud is shutting down on November 30, and that gives users less than two months to prepare for the inevitable farewell of the said online service. This means that users may not be able to upload and access data backups from Samsung and are advised to have it downloaded or moved now.
How do I restore my Samsung Cloud backup?
Restore backup data using Samsung Cloud
- From Settings, tap your name at the top of the screen.
- Tap Samsung Cloud, and then tap Restore data.
- Select your desired device backup, and then select the content you want to restore.
- Next, tap Restore, and then tap Install if prompted.
- The backup will begin downloading.