How do I check my septa card balance?
- How do I check the balance of my SEPTA Key Card? Answer. Balance checks are available online at www.SEPTAKey.org or at any fare vending device. You may also call Customer Service at 1-855-567-3782.
How do I put money on my key card?
Loading a pass or funds to your Key card at a Fare Kiosk is easy. To begin, just tap your card at the contactless reader below the Fare Kiosk screen and then follow the prompts. The Fare Kiosks and the major SEPTA Sales Offices accept cash, credit cards, and debit cards.
How do I renew my SEPTA Key card?
Visit a SEPTA Sales Location - you can buy a new Card and have your fare product(s) transferred on the spot in one transaction. Call the SEPTA Key Customer Call Center (855-567-3782) (please note it can take up to 48 hours to process this request)
Do SEPTA Key cards expire?
Your SEPTA Key is valid for up to 3 years from the date of purchase, as indicated by the expiration date on the front of the Card. During that time, you can load/reload your SEPTA fares to the same Card - making Key convenient and sustainable.