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Shopify Plus Login

Curious Montreal, Canada

Find top links about Shopify Plus Login along with social links, FAQs, and more. If you are still unable to resolve the login problem, read the troubleshooting steps or report your issue.

Mar 03, 22 (Updated: Sep 09, 22)

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1. Shopify.com
Explainer Alice Springs, Australia 2 years ago

Welcome to Shopify

https://accounts.shopify.com/

Reconnect or refresh the page to log in. Welcome to Shopify. Where do you want to go? Your store · Shopify Partners · Shopify Compass · Shopify Community ...

Social Handles

Shopify.com Official Pages

La Mejor Plataforma de comercio eletrónico..
Sell everywhere
Start your business
App Store
An Online Store
Contact Us
Shopify store examples
Contact Support
Pricing
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Logging in
Shopify

Page Status Information

Checked At HTTP Status Code Connect Time (ms) Result
2024-04-18 12:53:35 403 30 Temporarily Down
2024-04-08 20:03:55 403 13 Temporarily Down
2024-04-05 00:23:37 403 14 Temporarily Down
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2. Shopify.plus
Announcer Chicago, IL, United States 2 years ago

Shopify.Plus

https://www.shopify.plus/
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3. Shopify.co.uk
Announcer 2 years ago

Enterprise Ecommerce Platform | Scalable Software & Solutions

https://www.shopify.co.uk/plus

Shopify Plus is the only cost-effective enterprise platform that's built for change. ... online courses on key ecommerce topics. Already a member? Log in ...

6
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Informed Minnetonka, MN, United States 2 years ago

Start a Business or Grow Your Business with Shopify

https://www.shopify.co.uk/

Try Shopify for free and start a business or grow an existing one. Get more than ecommerce software with tools to manage your entire business.

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4. Shopify.dev
Disciplined Tulsa, OK, United States 2 years ago

Multipass - Shopify.dev

https://shopify.dev/api/multipass

Requirements. The Multipass login feature is available to Shopify Plus merchants only. · 1. Enable Multipass login in the Shopify admin. Log in to your shop ...

5
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5. Bsscommerce.com
Disciplined Athens, Greece 2 years ago

Shopify Store Login For Amdin and Customers: All You Need ...

https://bsscommerce.com/shopify/store-login-for-shopify/

Tutorial of Shopify Store Login For Amdins and Customers. ... Plus Plan, Platinum, and Premium, which will cost $5, $10, $25 and $50 a month ...

6
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6. Auth0.com
Organizer 2 years ago

Shopify Integration with Auth0

https://marketplace.auth0.com/integrations/shopify-social-connection

By leveraging Shopify ID with your Auth0 login flow, users can leverage identity managed by the world's leading small and medium business e-commerce ...

6
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8. Getflits.com
Editor Germany 2 years ago

Shopify Plus - Flits – Customer Account Page

https://getflits.com/pages/shopify-plus

Flits is a Shopify Plus app that equips you with a one-stop-shop solution for customer accounts page, store credits for loyalty programs, social login, ...

4
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9. Liquify.design
Scholar San Francisco, CA 1 year ago

Ways You Can Login With Shopify - Liquify Web Design

https://liquify.design/all/shopify-login-ways-can-login-shopify/

For Desktop Login: Go to your login page and enter your store domain name; for example, mystore.myshopify.com. Then, simply enter your email and ...

1
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10. Miniorange.com
Curious San Bruno, CA, United States 1 year ago

Two Factor Authentication (2FA) Application for Shopify

http://plugins.miniorange.com/shopify-2-factor-authentication

Two-factor authentication (2FA) for Shopify (Plus & Non-Plus) allow secure login to Shopify store using OTP over SMS/Email Google/miniOrange Authenticator ...

2
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11. Microsoft.com
Scholar 1 year ago

Azure Active Directory single sign-on (SSO) integration with ...

https://docs.microsoft.com/en-us/azure/active-directory/saas-apps/shop...

Add Shopify Plus from the gallery · Sign in to the Azure portal using either a work or school account, or a personal Microsoft account. · On the ...

2
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12. Stackoverflow.com
Explainer Santiago, Spain 1 year ago

How to change login link URL in shopify checkout - Stack ...

https://stackoverflow.com/questions/66411527/how-to-change-login-link-...

I am on shopify plus and can access the checkout.liquid file but no idea on how to actually just change the url within the login button.

1
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13. Quora.com
Explainer United States 1 year ago

What are the disadvantages with the current login method of ...

https://www.quora.com/What-are-the-disadvantages-with-the-current-logi...

Shopify is the best all-around ecommerce website builder on the market today. Basically Shopify provides Multipass logins for Shopify Plus stores.

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14. Downdetector.co.uk
Reviewer Iran 1 year ago

Shopify down? Check current status | Downdetector

https://downdetector.co.uk/status/shopify/

Real-time status for Shopify. Is the website down, can't check your statements or log in? ... User reports indicate no current problems at Shopify.

1
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15. Metizsoft.com
Explainer Liverpool, United Kingdom 1 year ago

How To Login Shopify Store? - Metizsoft

https://www.metizsoft.com/blog/shopify-store-login

A Complete guide login to the Shopify store from Experts, Metizsoft provide best eCommerce solutions to Shopify shop owners.

1
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16. Thepavilion.io
Editor Iran 1 year ago

Authenticate Shopify Customers with Auth0 - Pavilion

https://thepavilion.io/t/authenticate-shopify-customers-with-auth0/404...

So, what if you really can't afford Shopify Plus? It is still possible to implement Auth0 login for Shopify, but it requires a fair bit more ...

3
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17. Ecomexperts.io
Populist Worton, MD, USA 1 year ago

How To Redirect Shopify Customers After Login, Logout ...

https://ecomexperts.io/blogs/liquid-tutorial-shopify/how-to-redirect-s...

Redirect Shopify Customer to Specific Page After Login. You will also need a Shopify login page for when customers log in Shopify: an account page. This ...

3
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18. Swym.it
Critic Moscow, Russia 1 year ago

Requiring shoppers to login before they can add to wishlist

https://swym.it/help/requiring-users-to-be-logged-in-before-they-can-a...

This is an advanced feature and we recommend it is handled by a developer with knowledge on Shopify theme editor and programming skills such as HTML, CSS, ...

4
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19. Delightchat.io
Organizer Chicago, IL 1 year ago

6 Best Social Login Shopify Apps in 2021 - DelightChat

https://www.delightchat.io/best-shopify-apps/for-social-login

Looking for the best social login Shopify apps to enable easy login and sign-up for your store? Here are the 6 best social login apps you should use, ...

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20. Shopifystatus.com
Editor Ahmedabad, Gujarat, India 1 year ago

Shopify Status - Check Shopify Server Status

https://www.shopifystatus.com/

Login to see your store's detailed performance. Shopify Status allows you to monitor our Admin, Dashboards, POS & Checkout uptime.

5
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21. Getfirepush.com
Curious Toronto, Canada 1 year ago

Guide to branded Shopify customer account pages | Firepush

https://getfirepush.com/blog/importance-of-customer-account-pages-and-...

But, Shopify's generic customer account page isn't enough to ensure ... Social login allows shoppers to sign up or login using an existing ...

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22. Okta.com
Editor Bangalore, Karnataka, India 1 year ago

How to Configure SAML 2.0 for Shopify Plus - Setup SSO - Okta

https://saml-doc.okta.com/SAML_Docs/How-to-Configure-SAML-2.0-for-Shop...

Configuration Steps · Log in to Shopify Plus. · Go to Users > Security · Go to SAML configuration and do the following: Single sign-on URL: Make a copy of this ...

3
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23. Supermetrics.com
Curious 1 year ago

Shopify: Permissions and troubleshooting guide

https://support.supermetrics.com/support/solutions/articles/1900011613...

Start from the Shopify Partner view and log in to another store. Click Add new user from the side panel. Enter the corresponding store name in ...

2
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24. Vervaunt.com
Refiner Silicon Valley, CA 1 year ago

Customer Account Reactivation & Migration with Shopify

https://vervaunt.com/customer-reactivation-shopify

We have been working on an increasing number of Shopify Plus ... so that they can login to Shopify for the first time and access their ...

2
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If you know a webpage link that work for the reported issue. Consider sharing with the community by adding in the above list. After verification of provided information, it would be get listed on this web page.

Add New Link

Frequently Asked Questions

What is Shopify plus account?

Shopify Plus now offers users a new dashboard to manage all your stores, analytics, staff accounts, user permissions, and automation tools (like Shopify Flow), in one place. This dashboard allows you to have a complete overview of your business, promotes teamwork and improves automation.

How do I log in to my Shopify account?

Steps:
  1. When you're logged in to the Shopify app, tap Store.
  2. Tap the account name at the top of the screen.
  3. Tap Log in to existing store.
  4. Enter the email address and password for the account that you're logging in to.
  5. Tap Log in.

Why can't I log into my Shopify account?

If you are still unable to log in, I would suggest clearing your cache and trying to access the admin from your custom URL. This would look like yourstorename.myshopify.com/admin, Then enter the corresponding email address and password. Logging in to Shopify. Resetting your password.

What is the benefit of Shopify plus?

Shopify Plus is created for enterprises that want more from their ecommerce platform and enables them to take their store to the next level. It's incredibly flexible, but still user-friendly, it enables great speed to market for new projects, it has dedicated Apps, flexible API calls and much more.

How do you buy on Shopify?

How to buy on Shopify
  1. Login to your Shopify Admin panel.
  2. Select an option from the Buy Button page.
  3. Choosing Select Product allows you to create a Buy Button to feature a single product. ...
  4. Choosing Select a Collection allows you to create a Buy Button to feature all the products in one of the collections on your store.

Is Shopify a legit website?

Shopify is safe and legit. They are a publicly traded company with huge investments in software & security engineering. There are a ton of factors that go into website speed, but, since Shopify can handle speed & security at a “global” platform level – they can do it especially well.

What exactly does Shopify do?

Shopify is a complete commerce platform that lets you start, grow, and manage a business. The subscription-based software allows anyone to set up an online store and sell their products. Shopify store owners can also sell in physical locations using Shopify POS, our point-of-sale app and accompanying hardware.

How do businesses use Shopify?

Launching a basic Shopify store
  1. Pick your store name. Picking a name shouldn't be a huge concern right now. ...
  2. Register for a free Shopify account. ...
  3. Choose your store theme. ...
  4. Add your logo. ...
  5. Have your standard pages ready. ...
  6. Add a payment gateway. ...
  7. Adjust shipping settings. ...
  8. Set up your billing information.
Is Post Helpful?

Recent Tweets By shopifysupport

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@ShopifySupport @_cecko25_ Hi! Thanks for getting in touch. Are you interested in starting a Shopify store? If so, then please click this link: https://t.co/h6iy18hH4b to start free trial. It is never too late to start your business with Shopify! -Maz 💚
2023-01-27 12:10:59
Lamp
@ShopifySupport @Manish046Pandey I'd recommend you try contacting the store you ordered from, by replying to any confirmation they might have sent you. Should you not be able to contact that store, you can next inform the payment method (PayPal, bank, etc) that you used to make this order. -Don 2/2
2023-01-27 11:15:08
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@ShopifySupport @Manish046Pandey Hi there, Manish! To clarify, Shopify is an ecommerce software some merchants use to build their own stores: (https://t.co/FtaOzB2gAL). We don't handle the shipping or orders of these independent businesses here in Shopify. 1/2
2023-01-27 11:14:41
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@ShopifySupport @luiz_quatrin Olá Luiz, sinto saber sobre isso! Nós não toleramos qualquer tipo de violação à propriedade intelectual na Shopify. Poderá fazer a denúncia nesta página aqui: https://t.co/debghIf6hS. E, se precisar, temos as instruções na íntegra aqui: https://t.co/TAvjhJ7DSq. - Carol
2023-01-27 10:44:27
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@ShopifySupport @PsPsPLO Hi there! Thanks for taking the time to share your critical feedback on this. I'd be happy to file a request for this on your behalf internally if there's any other info you can share on why this matters for your business. -Don
2023-01-27 10:21:11
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@ShopifySupport @_arpitroy Absolutely, and I'll be sure to pass that feedback on internally for you! I cannot guarantee if or when that will ever happen, but I do want to make your thoughts known to our developers! -Hyde
2023-01-27 07:15:33
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@ShopifySupport @_arpitroy Hi, Arpit! Great question. Shopify Display is a tool for storeowners, it's not intended for Shopify Partners. Are you unable to track monthly recurring revenue in your partner dashboard? -Hyde
2023-01-27 07:12:45
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@ShopifySupport @fourthseraph Shopify does not report your earnings to the IRS. I strongly recommend consulting a local tax professional to ensure you are filing and remitting your taxes correctly. More details on handling US taxes through your store can be found here: https://t.co/ckmHHTBqwP. -Sophia
2023-01-27 05:45:50
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@ShopifySupport @fourthseraph To clarify, Shopify does not file or remit taxes (https://t.co/XO3iOZuxlr). Regarding the amount on the form, the 1099-K issued by Shopify doesn't include transactions from third-party gateways or alternate payment methods—it only pertains to Shopify Payments. -Sophia (2/2)
2023-01-27 05:41:26
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@ShopifySupport @fourthseraph Hi, Tanner. The 1099-K forms for 2022 are expected to be issued late January / early February. If your store qualifies for this form, you'll receive an email when it's ready, with instructions on where to find it in the admin and how to download it. -Sophia (1/2)
2023-01-27 05:41:11
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@ShopifySupport @canvasloafers Thanks for sharing your thoughts! I can definitely understand where you're coming from. Sounds like this is something that a lot of users can benefit from too, if it were to be implemented natively within our themes. I'll submit this as a feature request to our developers. -Kimi
2023-01-27 04:21:06
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@ShopifySupport @therealricamac Over live chat, you mean? Or you haven't received your callback yet? -Victor
2023-01-27 04:03:19
Lamp
@ShopifySupport @therealricamac Okay, great. You have requested a callback and are now just waiting for the call? -Victor
2023-01-27 03:57:04
Lamp
@ShopifySupport @therealricamac There can sometimes be a delay in live chat while our team look into the issue for you. Have you tried requesting a callback so that you can speak with someone on the phone? -Victor
2023-01-27 03:54:13
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@ShopifySupport @therealricamac Hi there, Rica. We do not have a direct phone number you can call as our phone support works via a callback system. I would recommend continue speaking with someone over chat if this is an urgent issue, but if you wish you can initiate a callback via the Help Center. -Victor
2023-01-27 03:34:25
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@ShopifySupport @philkyprianou Hey, Phil! I do see what you mean. Can you please reach out to our team here (https://t.co/mTNJevloiG) to take a closer look? -June
2023-01-27 02:38:55
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@ShopifySupport @sealedLSCsofDel This is because most banks have built-in security measures to protect you as a buyer and they will be able to provide you with the appropriate next steps. (2/2) -Victoria
2023-01-27 02:20:34
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@ShopifySupport @sealedLSCsofDel Thanks for your response, Vinod. As previously mentioned, if you've exhausted all attempts to contact the store directly, reaching out to your bank will be best. (1/2)
2023-01-27 02:20:27
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@ShopifySupport @wanderer61790 Hey, there! Thanks for reaching out. Shopify Display doesn't make the cha-ching sound, however it comes packed with a whole lot of other exciting features to help you manage your business. Feel free to check it out on our Shopify Supply store here - https://t.co/I0BF1lLyaD. -Rick
2023-01-27 01:01:05
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@ShopifySupport @sunpuffstudios Hi, there. The price increase will be 33% taking it to £25. You can look in your billing settings to get a breakdown of the billing details. -Rio
2023-01-26 12:47:28
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@ShopifySupport @schumpeter14 Hi there, Logan. Thank you for connecting with us. We can't comment on if a store uses our platform, but if you have reason to suspect that a business is acting in violation of our Acceptable Use Policy, you can use this link (https://t.co/4Mm1n0ihY7) to report it. -Imogen
2023-01-26 10:34:08
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@ShopifySupport @eric48524732 Hi, Eric! Are there any messages in your admin about why your payouts are on hold? Is there any information being requested from you? Feel free to send me a screenshot of the message via DM. Thanks! -Greta https://t.co/87D6g62wFS
2023-01-25 11:58:26
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@ShopifySupport @John64687382 Hi, there. I would suggest contacting our team through https://t.co/7xUc3g1bKH if you're having issues logging in to your shop. Our team will help provide next steps to regain access to your account. -Rio
2023-01-25 11:53:50
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@ShopifySupport @dedolid Hey, Dom. Have you received an email from our team with any information? If not you can contact us at https://t.co/7xUc3g1bKH and we're happy to look into it for you. -Rio
2023-01-25 10:47:18
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@ShopifySupport @JoypadLadShop No problem at all. We're happy to share any feedback that can help improve the experience of our platform. If you have any other suggestions, don't hesitate to get in touch with us! -Elias
2023-01-25 10:12:26
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@ShopifySupport @WhitfieldPaul Hi, Paul! I understand you would like an update with an order. In such matters, we refer you to reach out to the store directly. You can do respond to the order confirmation email or revisit their website for other ways to reach them such as their social media profiles. -Mac
2023-01-25 10:09:34
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@ShopifySupport @ecomarne Thanks for trying that. In order to take a closer look, can you please log in to your store and connect with our team via our Help Center: https://t.co/mTNJevloiG. From there, we will be able to provide account-specific support through our advisor to investigate the issue. -Mac
2023-01-25 10:00:20
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@ShopifySupport @JoypadLadShop Hey, there. Thank you for sharing this feedback with us. We can definitely see how the boxes and sizing can be improved on and we'd be happy to share your feedback with our development team. Thanks again for getting in touch! -Elias
2023-01-25 09:59:30
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@ShopifySupport @ecomarne Thanks for sharing that. I tried this on my end and was able to add a variant successfully. Are you receiving an error message when you click on Add options like size or color? Have you tried any local troubleshooting like trying on a different device or via incognito mode? -Mac
2023-01-25 09:40:33
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@ShopifySupport @ecomarne Hi, Arne! Kindly share some additional details regarding this and we'd be happy to take a closer look as we have now received any reports of this. You can also browse through our variants guide (https://t.co/M4cJodTElD) to ensure that the steps are being done correctly. -Mac https://t.co/87D6g62wFS
2023-01-25 09:26:25
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@ShopifySupport @mimi_peen Thanks for following up! Try clearing your cache and cookies (https://t.co/wfKyejsh6F) for your browser, and then try once more. Consider trying in a private viewing browser (incognito) as well! If these steps don't work, reach out to us: https://t.co/mTNJevloiG! -Imogen
2023-01-25 08:32:55
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@ShopifySupport @mimi_peen Thanks for the short video! Looks like the option doesn't want to work for you at all. We don't have any additional reports of this, so it's likely local. Let's try some troubleshooting! Have you tried using a different internet browser to see if it works there? -Imogen
2023-01-25 07:53:10
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@ShopifySupport @mimi_peen Hey, there. Thanks for bringing your issue to our attention. Are you experiencing any specific error messages when trying to add variants to your products? Any additional context you can provide around the issue is greatly appreciated! -Imogen
2023-01-25 07:49:20
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@ShopifySupport @JeremyDBradley Hey, Jeremy. We don't have any additional reports of folks currently experiencing issues with Live View. If this is ongoing for you, please reach out to our Live Team using this link (https://t.co/mTNJevloiG), so we can investigate. -Imogen
2023-01-25 06:59:54
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@ShopifySupport @MdAhmad886745 You can reply back to your order confirmation email or check their online website for their preferred contact method. -Shay
2023-01-25 06:49:20
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@ShopifySupport @MdAhmad886745 Hi there! Shopify is the platform many merchants use to host their online stores and we are not able to review or track orders ourselves. I recommend contacting the store you purchased from directly for help with your order status. -Shay
2023-01-25 06:26:14
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@ShopifySupport @grandyrich If you're having trouble with two-step authentication, please select the "I don't have an account" option instead of logging in. A phone call won't be an option in this case, but you can still speak to us over email or live chat so we can help further. -Erin
2023-01-25 06:20:14
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@ShopifySupport @grandyrich Hi, there! We no longer have a direct phone number as we switched to a phone callback system. You can request a phone call by logging into your account here: https://t.co/mTNJevloiG. You will need to select the topic most related to your question before the option is shown. -Erin
2023-01-25 06:08:19
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@ShopifySupport @devinsright Hi, Devin. Thank you for your feedback! I'm happy to pass this along. We recommend using embedded apps because this creates a more consistent experience for merchants, among other things. You can read about the benefits of Shopify App Bridge here: https://t.co/osZwhCF7M9. -Erin
2023-01-25 05:13:34
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@ShopifySupport @BrittonStipetic Sure thing, Britton! The best thing to do here is to contact our support team using this link - https://t.co/jTNY8yNnyu. We will need to gather some information from you, and then we can chat about the next steps involved in getting you back in to your account. -Rick
2023-01-25 02:45:58
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@ShopifySupport @E_flee25 Thanks for confirming that. I'm not seeing any other reports of this happening currently — could you send us a DM and we can try out some troubleshooting? -Greta https://t.co/87D6g62wFS
2023-01-23 10:20:03
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@ShopifySupport @E_flee25 Hi, there! Can you tell me a bit more about the issue you're facing? I'm happy to help you out. -Greta
2023-01-23 10:14:22
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@ShopifySupport @movingcoffee Yum! That sounds so delicious ☕ -Greta
2023-01-23 09:56:49
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@ShopifySupport @niyaahx It looks amazing! Bravo 👏 -Greta
2023-01-23 09:38:15
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@ShopifySupport @raffichill Hi, Raffi! Thanks for reaching out. Deleting the order does not cancel it, but rather it removes the order from your Shop App and you'll no longer receive tracking updates. You can find more information here: https://t.co/IJi2WToiKJ. Let me know if you have more questions! -Greta
2023-01-23 08:47:17
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@ShopifySupport @drmzio Hi there, Daniel. Thanks for reaching out! We currently have an ongoing incident impacting the functionality of this part of your Theme Editor. Our Devs are working hard on a fix, and should have things back to normal shortly. -Imogen
2023-01-23 08:37:28
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@ShopifySupport @alexaclark Looks so tasty and your customers also have great things to say. If you're interested, we share some ideas on how and why to collect product reviews here: https://t.co/yO1nlQGX41. -June
2023-01-23 08:13:36
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@ShopifySupport @TheDebater9 Thank you for the link! It looks like your products are for new and expecting mothers, what a great service. I did notice that a lot of the images didn't load on the homepage, or they took a very long time. Might want to check that on your end too. -Shay
2023-01-23 08:11:09
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@ShopifySupport @kptrichard Drop a link and let us see Richard! -Shay
2023-01-23 08:01:31
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@ShopifySupport @knitgrrl Hi Shannon, depending on what plan you are currently on you have access to that sales report from within your admin: https://t.co/AQVaD77UMR. If you are on the Basic plan you can export your order history and use a spreadsheet app to gather that info instead. -Shay
2023-01-23 07:55:04
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@ShopifySupport @kailahdee That's good to know, thank you. In order to take a closer look, can you please log in to your store and connect with our team via our Help Center: https://t.co/mTNJevloiG. -June
2023-01-23 06:24:35
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@ShopifySupport @jihopeinhawaii So cute! And great work on your product photos as well. -Shay
2023-01-23 06:20:53
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@ShopifySupport @DuqJohnston Completely understandable. If you have any other questions or concerns, please don't hesitate to reach out. Take care! - Blair
2023-01-23 05:57:54
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@ShopifySupport @kailahdee Thanks for the reply. Just to gather some additional context, have you been receiving emails without any issues up to this moment? Did you make any recent changes to the set up of your online store, specifically regarding Shopify Emails? -Ollie
2023-01-23 05:54:08
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@ShopifySupport @DuqJohnston Hi Duquette, thanks for reaching out. To confirm, you're currently connected to our live support? Please let us know if there's anything we can assist with. - Blair
2023-01-23 05:47:56
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@ShopifySupport @kailahdee Hey there, I came across your tweet and wanted to provide some assistance. At this time, we are not receiving any reports regarding issues with email automation. Could you let us know if you are receiving any specific error messages? Looking forward to your response. -Ollie
2023-01-23 05:45:52
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@ShopifySupport @RoaringRose Hey there, thanks for reaching out. Could you let us know if you are receiving any specific error messages when you are opening the application? Could you also let us know if this is the Shopify application to manage your store, or if this is the Shop app? -Ollie
2023-01-23 05:24:25
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@ShopifySupport @ImMJinLA Hey there, thanks for reaching out. That is a great question! I am happy to inform you that you can indeed use Shopify to offer services: https://t.co/CcMQSum3kf. With that being said, we do not have any specific example stores that I can provide. Let me know what you think-Ollie
2023-01-23 05:10:54
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@ShopifySupport Which of your products are you most excited about right now?
2023-01-23 03:30:51
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@ShopifySupport @willmclellarn Hey there! We do have active Partners and Shopify members that may be able to assist located on our Shopify APIs and SDKs Community: https://t.co/LnKxLSg8YX. In this case, I would suggest creating a thread and posting your inquiries on the Community board. -Ollie
2023-01-23 02:36:11
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@ShopifySupport @CoachableVishal Thanks for confirming that! We wouldn't be able to provide account support from here or expedite this process in any way. If you're happy to share your support ticket number with us, I can confirm if this is already in the correct place for more info. -Don
2023-01-20 10:46:33
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@ShopifySupport @CoachableVishal Hi there, Vishal! Would you have been in touch with our support team at any point about the status of your store? Try checking your account owner email address (including spam folders) to see if you have been contacted by our teams. -Don
2023-01-20 10:39:15
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@ShopifySupport @WAhmad643 We're here if you need us! Any questions, let me know. -Hyde
2023-01-20 08:47:38
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@ShopifySupport @WAhmad643 Hi! Great to hear you're using our platform! We've got a great step-by-step guide you could follow https://t.co/9pPfdAqnQJ. What kind of store are you building? -Hyde
2023-01-20 08:21:48
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@ShopifySupport @House_of_Luka Can you check the information listed for both of these errors listed in our troubleshooting guide here: (https://t.co/zICpmYDTeW) and letting me know if any of that applies to you? 2/2 -Maz
2023-01-20 08:10:27
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@ShopifySupport @House_of_Luka Hi, Orla! Thanks for reaching out. Are you getting the same error via desktop view? Does your storefront include code that redirects users to URLs that are not connected to your shop, this may have been added via your theme or an app? 1/2
2023-01-20 08:09:57
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@ShopifySupport @Jayhop1 Hello. We recommend you reach out to the store directly to inform them of this error. Shopify is the platform that helps these businesses run their stores but we do not have access over their specific transactions. You can reply to the order confirmation email from them. -Daniel
2023-01-20 06:06:47
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@ShopifySupport @TN39Cars_Bikes If you've already reached out through the Help Center, there is no need to create a new ticket. Cases like this may need to be escalated to our business operations team for next steps, so you should be receiving a reply via email if you haven't yet. -Sophia
2023-01-20 03:16:08
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@ShopifySupport @TN39Cars_Bikes Hi, there. We're not able to view your account details from this public space, but our team is happy to take a look into what's causing this error message to appear. Please contact us through the Shopify Help Center: https://t.co/kDs7E0fiq4. -Sophia
2023-01-20 02:40:33
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@ShopifySupport @plushiefairy Hi, there! For any questions about your order, please contact the seller directly. You can do this on their site or by replying to your confirmation email. Thank you! -Greta
2023-01-19 11:49:47
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@ShopifySupport @huppy Hey, there! That error message is intentional in some cases, to ensure your app is meeting these requirements: https://t.co/Zlqn1M5HMc. If you’ve updated your app according to those requirements, and are still seeing that error, please contact Partner Support directly. -Imogen
2023-01-19 11:10:18
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@ShopifySupport @unikclothingltd Hey, there! Thanks for reaching out! I've gone ahead and sent you a DM to follow up with you regarding your gift card situation. Please follow up with us there whenever you have the chance, and we'll get to investigating and resolving this! -Imogen
2023-01-19 11:02:03
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@ShopifySupport @kamal_razzak It's merchants like yourself that keep my magic powers fueled, Kamal! If you notice anything else acting oddly, reach back out to us! 🪄-Imogen
2023-01-19 10:44:31
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@ShopifySupport @kamal_razzak Hi there, Kamal. We don't have any additional reports of the analytics page being down at the moment. Can you share with me if you're seeing any error messages when trying to access it? -Imogen
2023-01-19 10:36:17
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@ShopifySupport @andricon (2/2) You can select that you don't have an account, choose one of the support topics, and scroll down to where it says "Get support". -Greta
2023-01-19 09:56:44
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@ShopifySupport @andricon (1/2) Thank you. In your order confirmation email you can try right clicking the "View your order" link and selecting "Copy link address". Alternatively, you can reach out to our live Support team here (https://t.co/mTNJevloiG) and we'll continue to assist you.
2023-01-19 09:56:28
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@ShopifySupport @andricon Thanks for sharing that with me. I recommend following the steps outlined on this Cash App page if you haven't already (https://t.co/DK0H031ZtT) and report the issue with your order here (https://t.co/eK8ozrHFl1). Please let me know if you have any other questions. -Greta
2023-01-19 09:39:43
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@ShopifySupport @Maji_Draconem You'll find all of our available contact options here (https://t.co/mTNJevloiG), including live chat and email. We'll absolutely investigate any concerns, although we won't be able to share any details of that investigation with anyone besides the account owner. -June
2023-01-19 09:32:14
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@ShopifySupport @andricon Thank you for sharing that with me. Have you reached out to your payment method? -Emily
2023-01-19 09:25:12
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@ShopifySupport @andricon (2/2) Suppose you don't receive your order in a reasonable amount of time. In that case, you can always reach out to PayPal or your credit card provider for further payment options and possible refund options. -Emily
2023-01-19 08:40:12
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@ShopifySupport @Oriannarosa Hi, Orianna. Thanks for reaching out. Feel free to send us a DM and I would be happy to share some contact information with you. -Rick https://t.co/87D6g62wFS
2023-01-09 12:58:30
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@ShopifySupport @mummyto35 When you open your store on Shopify, it will be set up and ready to use for your https://t.co/wHzbcpb3z4 domain. If you are happy to use this and not change to a custom domain, then you do not need to change any domain settings or buy/connect a domain. -Rick
2023-01-09 12:29:48
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@ShopifySupport @KB2021IE Hello - callback is not always an option and is queue dependent but we do always have 24/7 access to chat support here:  https://t.co/nNTiESLwai Simply select the relevant topics until the live support options appear, you will then be connected to a live support agent. -Ivy
2023-01-09 11:59:50
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@ShopifySupport @mummyto35 However if you wish to change your domain to a new custom one, you would need to purchase it before you can connect it to your store. You can do this in your Shopify admin in Settings > Domains > Buy new Domain. More info on this here - https://t.co/8lY4cJMJnH. 2/2 -Rick
2023-01-09 11:56:39
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@ShopifySupport @mummyto35 That is OK! We're always here to help. I believe there might be some confusion here about connecting a domain. You can only connect a domain that you have purchased and have ownership of. Each store comes with a https://t.co/wHzbcpb3z4 domain as standard. 1/2
2023-01-09 11:55:52
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@ShopifySupport @mummyto35 Thanks again for clarifying - It sounds like someone already has used that name for a store so will have to keep trying different ones until you find a new unique one. Like I mentioned earlier you can try things like adding a symbol or numbers, this usually works best! -Ivy
2023-01-09 11:45:14
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@ShopifySupport This issue can also present itself as 404 error messages.
2023-01-09 10:08:49
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@ShopifySupport @moninanosoy Hi, Monica. Thank you for reaching out! Our team is working hard on getting the checkout back up and running. You can check on status updates here: https://t.co/ylZeRE9dkj. -Emily
2023-01-09 09:57:18
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@ShopifySupport @rocketboot While we don't currently have a timeline of when this will be fixed, our devs are hard at work to resolve this for you. Please keep updated with us using our status page here: https://t.co/TcJj5tJNNW. -Olivia
2023-01-09 09:56:04
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@ShopifySupport @LanceTeng Thank you for connecting with us! Our devs are aware of the issue and are currently working on a fix. To stay updated with our live status, please use this link: https://t.co/TcJj5tJNNW. -Olivia
2023-01-09 09:53:30
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@ShopifySupport @EvermorePetFood Hi, there. We are currently experiencing checkout issues on some stores hosted on Shopify. You can stay updated with us live on our status page as we work on a resolution here: https://t.co/TcJj5tJNNW. -Olivia
2023-01-09 09:52:29
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@ShopifySupport We are aware that some customers may be encountering 503 error messages when attempting to check out on Shopify Checkout. We are working on resolving this and will post all updates to https://t.co/TcJj5tJNNW.
2023-01-09 09:46:42
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@ShopifySupport @nosleeprecords Hey! Thanks for letting us know, we will have someone from our team responding to your DM shortly. -Kitana
2023-01-09 08:21:57
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@ShopifySupport @theluxshopper Hi, there. I definitely appreciate how upsetting these situations are. I recommend reaching out to our live support team as there is a script you can add to your store that can prevent bad actors from attempting to clone your site: https://t.co/i4OOgWR5ea - Skye
2023-01-09 07:41:37
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@ShopifySupport @_spacemaker You're very welcome, David! Thank you for getting in touch and please do reach out again if you have any further questions. -Victor
2023-01-09 07:26:15
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@ShopifySupport @_spacemaker Yes, that's correct. Shopify will optimize the images automatically to deliver the best performance for the user based on their browser. WebP is typically used for larger images, while AVIF is typically used for smaller ones (https://t.co/HSGb4eahx9). -Victor
2023-01-09 07:20:39
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@ShopifySupport @reconfigures Hi, there. To know why your specific account isn't showing up in the specific filter we recommend reaching out to our live Partner Support who can take a look into the issue: https://t.co/55D98fYLXd - Skye
2023-01-09 07:19:58
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@ShopifySupport @_spacemaker At this time, Safari is not a supported browser for WebP on Shopify. Browsers featured in this list should be supported: https://t.co/hWrj8ttu4z. I will be sure to pass your request onto our development team that you'd like to see WebP support for Safari too. -Victor
2023-01-09 07:16:17
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@ShopifySupport @_spacemaker Hi there, David. Shopify will default to using WebP when visitors to the site are using a supported browser, such as Google Chrome or Firefox. You do not need to make any changes or indicate that you would prefer WebP be used when available. -Victor
2023-01-09 07:03:53
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@ShopifySupport @nnanannaananan Con gusto. Si tienes dudas adicionales por favor déjanos saber. - Ann
2023-01-09 06:21:06
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