What does experience com do?
What is Experience.com? Experience.com is a fully-automated, enterprise experience management platform. *Collect feedback at every meaningful moment in the customer journey. *Build the perfect CX and EX programs for your business to drive behavior, analyze feedback data, and win.
Who owns social survey?
Founded in 2015 and originally founded as SocialSurvey, Experience.com is headquartered in San Ramon, Calif. and backed by SavantGrowth (fka Kennet Partners), Silicon Valley Data Capital, Tri-Valley Ventures, and Wilson Sonsini Goodrich & Rosati. For more information, visit www.experience.com or call +1 (888) 701 4512.
What is the perfect customer experience?
“The perfect customer experience is a set of interactions that consistently exceed the needs and expectations of a customer.
What is meant by customer experience?
Customer experience, also known as CX, is your customers' holistic perception of their experience with your business or brand. CX is the result of every interaction a customer has with your business, from navigating the website to talking to customer service and receiving the product/service they bought from you.