Why can't I log into My TELUS account?
If your account or phone number has been cancelled or deactivated, you'll get a message that reads, "You cannot access this account because the service is cancelled." As your account no longer exists, it is not possible to log in. To log in, you must reactivate your account or phone number.
How do I log into TELUS Security?
If you want to login to the web portal, visit telus.com/home-security and bookmark this page so you can easily return to login to the portal when you want to modify your settings. If you do not remember your username or password, please go to SmartHome login, and select either Forgot Email/Username or Password.
How do I create a TELUS online account?
Registering for My TELUS - Home Services
- Step 1: Account information. You can create your new profile on the TELUS website. ...
- Step 2: Enter the verification code. To confirm your identity, we'll send you a 6-digit verification code. ...
- Step 3: Create a profile. ...
- Step 4: Confirmation.
What is My TELUS?
My TELUS allows you to access and manage your TELUS services. You can access My TELUS using your computer's internet browser or by installing the free My TELUS app onto your Apple or Android mobile device.
Does TELUS offer senior discounts?
Vancouver – Today, TELUS launched Mobility for Good for Seniors, which provides Canadian seniors receiving the Guaranteed Income Supplement (GIS) access to a free smartphone and subsidized mobility rate plan.
How do I talk to someone at TELUS?
For assistance with wireless accounts (including Mobility, Prepaid and Employee Purchase Plans), please call 1-866-558-2273. For assistance with Home Services (including Internet, TV, Home Phone and Security), please call 1-888-811-2323.
How do I contact TELUS home services?
To learn more, call 1-866-558-2273 (Mobility) or 1-888-811-2323 (Internet, TV & Home Phone).
How do I access My TELUS email account?
You can access your TELUS email by visiting email.telus.net. This link will redirect you to Gmail.com and the “@telus.net” part of your email address will be pre-populated in the username field. Bookmark this page or add it to your favorites for future use.