Why can't I log into My3 account?
Make sure you've got TouchID, FaceID, or Biometric unlock switched on in your device settings. In the Three app, go to More and tap Account settings. Then, tap use TouchID, FaceID, or Biometric login to switch it on or off.
How do I find out my My3 password?
If you've forgotten your My3 password, you can request a new My3 password.
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Here's how to do that:
- Sign in to your My3 account.
- In the Old password field, enter your existing password.
- In the New password field, enter a new password.
- Enter it again in the Confirm password field.
How can I speak to someone on Three?
Call us
- Personal customers. From your Three phone. 333. From any other phone. 0333 338 1001. From abroad. ...
- Mobile Broadband customers. From your Three phone. 500. From any other phone. 0333 338 1003. From abroad. ...
- Business customers. From your Three phone. 337. From any other phone. 0800 033 8033. From abroad.
Which network does Three use in UK?
Unlike the other UK networks Three doesn't offer 2G, but instead only offers 3G, 4G and 5G services, with 3G coverage reaching 98.7% of the population, 4G coverage available to 99.8% of the population and 5G available in 154 locations across the UK at the time of writing.
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Coverage.
| Network Type |
Coverage by population |
| 2G |
N/A |
3 more rows
•
Nov 5, 2021
What numbers can I call for free on Three?
Extra benefits from being with Three
All 0800, 0808 and 0500 calls are free. 4G at no extra cost (when you choose a 4G phone).