How do I call Toronto Hydro?
If you have a question or concern, we encourage you to contact our Customer Care team Monday to Friday between 8 a.m. and 8 p.m. at 416-542-8000, or anytime through our online contact form. You can also reach us by mail or fax.
How do I contact Ontario Hydro?
Customer Care
You can connect with us at 1-888-664-9376.
What are hydro rates in Ontario right now?
Current prices
Time-of-Use Price Periods - WINTER |
Time-of-Use Prices |
Mid-Peak (Weekdays 11 a.m. – 5 p.m.) |
11.3 ¢/kWh |
On-Peak (Weekdays 7 a.m. – 11 a.m. and 5 p.m. – 7 p.m.) |
17.0 ¢/kWh |
Tier Thresholds - WINTER |
Tiered Prices |
Tier 1 Residential – first 1,000 kWh/month Non-residential – first 750 kWh/month |
9.8 ¢/kWh |
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