Ubisoft Account Suspended Login

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Find top links about Ubisoft Account Suspended Login along with social links, FAQs, and more. If you are still unable to resolve the login problem, read the troubleshooting steps or report your issue.

Mar 31, 22 (Updated: Aug 25, 22)

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1. Ubisoft.com
Scholar Lviv, Lviv Oblast, Ukraine 1 year ago

Account suspended following closure request | Ubisoft Help

https://www.ubisoft.com/en-us/help/account/article/account-suspended-f...

Social Handles

Page Status Information

Checked At HTTP Status Code Connect Time (ms) Result
2024-03-25 05:18:14 403 68 Temporarily Down
2024-03-19 10:03:14 403 68 Temporarily Down
2024-03-07 23:11:37 403 69 Temporarily Down
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2. Reddit.com
Disciplined Brazil 1 year ago

Account suspended due to multiple failed login attempts : r/uplay

https://www.reddit.com/r/uplay/comments/i85qnf/account_suspended_due_t...

Account suspended due to multiple failed login attempts ... Do not try again for 24 hours, or login on another network (such as your mobile data).

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3. Donotpay.com
Explainer San Diego, CA 1 year ago

Uplay Account Suspended—Find Out How To Recover It

https://donotpay.com/learn/uplay-account-suspended/

DoNotPay Can Help You Get Your Suspended Ubisoft Connect Account Back! · Log in to your DoNotPay account · Enter Unban My Account in the search bar · Complete the ...

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4. Devtrackers.gg
Critic Tokyo, Japan 1 year ago

Account suspended due to multiple login attempts

https://devtrackers.gg/r6-siege/p/c7c3eb45-account-suspended-due-to-mu...

Hi. Idk what happened but for a complete day i have been unable to log into my account from uplay or browser. I am connected via a vpn now and with the vpn ...

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5. Steamcommunity.com
Populist 1 year ago

Uplay account temporarily suspended. :: Help and Tips

https://steamcommunity.com/discussions/forum/1/523898291498827121/?l=b...

It's a temp lock out. Don't try and log in for 1 hour and it should be back to normal. May want to reset password when you have the chance.

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6. Gamespot.com
Editor France 1 year ago

uPlay Account Temporarily Suspended - PC - GameFAQs

https://gamefaqs.gamespot.com/boards/916373-pc/73967504

Ubisoft account keeps getting temporarily suspended for multiple failed login attempt. I have had zero failed login attempts. Started happening yesterday ...

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7. Resetera.com
Populist Canada 1 year ago

Ubisoft suspending my account due to inactivity? | ResetEra

https://www.resetera.com/threads/ubisoft-suspending-my-account-due-to-...

We have temporarily suspended your inactive Ubisoft account and will be ... Instead go to ubisoft.com and login from there if you want to ...

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8. Acaas.vic.edu.au
Explainer Norway 1 year ago

no

http://acaas.vic.edu.au/5cvv/ubisoft-account-reddit.html

ubisoft account reddit This new feature includes all the Uplay rewards and ... Getting your Ubisoft Connect (Uplay) account suspended or banned can stop you ...

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9. Saumyadeep.me
Critic 1 year ago

Ubisoft account suspended wrong password

https://saumyadeep.me/7lhrulqms/ubisoft-account-suspended-wrong-passwo...

About Unsuspend Tiktok Account How To Your Assassin's Creed Valhalla - PC Uplay Account quantity. Log in to Ubisoft Ive just spent 2 hours trying to log ...

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10. Steamgifts.com
Outspoken Hof, Deutschland 1 year ago

Ubisoft may suspend or close your Uplay Account if it has ...

https://www.steamgifts.com/discussion/OQcaP/ubisoft-may-suspend-or-clo...

Ubisoft may suspend or close your Uplay Account if it has been inactive for more than six months and you do not have access to pay ...

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11. Helpshift.com
Reviewer Zürich, Switzerland 1 year ago

What to do in case of IP or Device Ban — Growtopia Help Center

https://ubisoft-mobile.helpshift.com/hc/en/26-growtopia/faq/906-what-t...

Please note that once an account is suspended, it may automatically ban all the devices that were recently used to log in into the account.

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12. Growtopiagame.com
Curious Canberra, Australian Capital Territory, Australia 1 year ago

About my account suspension - Growtopia Forums

https://www.growtopiagame.com/forums/forum/other/everything-else/70170...

If the account was permanently suspended, it will not be released at ... Ubisoft Support <[email protected]> 于 2020年5月12日周二 ...

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13. Nme.com
Curious Belgium 1 year ago

Ubisoft may delete accounts if inactive for six months, under ...

https://www.nme.com/news/gaming-news/ubisoft-may-delete-accounts-if-in...

"We may suspend or close your account - where your account has been ... meaning the last login to our ecosystem (including from Ubisoft ...

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14. Ubisoftconnect.com
Refiner 1 year ago

FAQ - Ubisoft Connect

https://ubisoftconnect.com/en-US/faq/

Why do I need a Ubisoft account to access Ubisoft Connect? · What is cross-progression? · What is cross-play? · Do I need to create a new account for Ubisoft ...

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If you know a webpage link that work for the reported issue. Consider sharing with the community by adding in the above list. After verification of provided information, it would be get listed on this web page.

Frequently Asked Questions

How long is a Ubisoft login suspension?

What is a temporary ban? For violations of the code of conduct that are not related to cheating you may receive a temporary ban preventing you from accessing the game for a period up to 14 days. Any subsequent offence might lead to stricter consequences, e.g. a longer or permanent ban.

How long do you have to wait after too many login attempts Ubisoft?

The temporary suspension on your account is a security measure put in place to prevent fraud attempts. We are unable to remove it at this time and would advise waiting 20 - 60 minutes before logging in again, as every attempt while the account is suspended will extend the lockout.

How long do I have to wait to login to Ubisoft?

Hello, you should be able to login within 30 minutes of your last login attempt. Hello, you should be able to login within 30 minutes of your last login attempt.

How do I access the FT for free?

From today all further education students and teachers will be able to access FT.com for free after registering through their college and be able to recieve a a weekly curated email with content that is relevant to their curriculum.

Recent Tweets By ubisoftsupport

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@UbisoftSupport @Patrick15270707 Thanks for letting us know! Would it be possible to send us a video clip of the choppy and jittery screen issues you are describing? We'd like to see what you see. We also recommend the troubleshooting steps published here, to try to improve performance: https://t.co/DOjcZMRYqq
2023-01-31 12:55:24
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@UbisoftSupport @AnOceanApart Hey there. Apologies for the long delay in reaching out to you about these issues you're encountering. Would you first confirm for us the platform you're playing the game on?
2023-01-31 12:26:25
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@UbisoftSupport @mors_are Hey there! We're sorry for the delay in reaching out to you about these issues with AC 2! Do you recall the exact errors you're getting when trying to play the game?
2023-01-31 12:25:28
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@UbisoftSupport @Anthony45901511 Thanks for replying to let us know! Are you able to see the speaker icon appear next to your name and other player's names when you speak into your mic? And have you ensured that you aren't muted or have the other players muted?
2023-01-31 01:15:44
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@UbisoftSupport @Beastlly4 Hi there @Beastlly4 we would like to investigate into your missing purchase! If your Credits are still missing please send us a private message with the details below. https://t.co/jY0sd5CmPg
2023-01-31 01:05:51
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@UbisoftSupport @Anderzo76534766 Hi there, sorry to hear about your Credits being missing! If your purchase shows as successful in your platform's purchase history please send us a private DM with a link to your Tweet and your account username and we can look into this.
2023-01-31 01:04:58
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@UbisoftSupport @Ryno5878 Hi there! Can you try to restart your game and check back for your Fink uniform? If your purchase is still missing you are welcome to send us a private DM with your username and our team can investigate.
2023-01-31 01:03:59
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@UbisoftSupport @NbwFusion Hello there! We can help you get your email address updated on your account if you send us a DM here on Twitter! Just send us a message with the following information and we will get back to you as soon as possible to assist further! https://t.co/64rqsA0a6X
2023-01-30 11:43:23
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@UbisoftSupport @du_balin2309 Hello there Faultedbaker912, we're sorry to hear that your levels were lost. Just to confirm, can you tell us which generation PlayStation you are playing on? Also, have you made sure that you are using the same PSN account when logging into R6 Siege?
2023-01-30 11:33:23
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@UbisoftSupport @dawn_berlitz21 Hi there Nathaniel! If you send us a DM here on Twitter, we can help you out with getting your email address updated. There are other ways to verify your ownership of the account aside from using the verification email! Just send us a DM with the following info: https://t.co/HnZKeEd2D6
2023-01-30 11:32:01
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@UbisoftSupport @R3VN1t3mare Thank you! Does this happen every time or have you tried restarting the game to see if it still occurs? Please let us know, thanks!
2023-01-30 10:42:15
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@UbisoftSupport @AmarantEiko Hey there! We sincerely apologize for the wait. We're experiencing a high volume of contacts at this time, and our response times are delayed. An agent will update your case as soon as possible!
2023-01-30 10:32:56
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@UbisoftSupport Need help locating additional content? We've got you covered! Check out our article for more information. 👉https://t.co/Flpb2ldqtp https://t.co/NZqbPhsfL3
2023-01-30 10:29:13
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@UbisoftSupport @princeofdaygo Sorry to hear that Siege has been crashing on you, Mowgli. Crashes on PS4 are something we're already looking into though, so hopefully we'll have a workaround/fix for this soon!
2023-01-30 10:20:58
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@UbisoftSupport @Cr33se Hello Chris! Siege's servers were down a little while ago but they should be up now. Can you please let us know if you're still unable to get into the game?
2023-01-30 09:38:57
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@UbisoftSupport UPDATE: Thank you for your patience. We've resolved the issues with connectivity in Rainbow Six Siege. Happy gaming!
2023-01-30 09:36:39
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@UbisoftSupport @killmeplzrebor1 Hello Tempesta, thanks for reaching out and sorry to hear you've been running into this issue too. The development team is already aware of this though, so hopefully we'll have some kind of fix or workaround for everyone soon!
2023-01-30 09:14:03
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@UbisoftSupport @InkxtheSquid Hey! We're sorry that you are having trouble with the tracking during this song. We'd like to help look into this more. Which console are you playing on?
2023-01-30 08:49:02
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@UbisoftSupport @r6_calm Hello Calm.R6, there's currently another server issue going on, and you can keep up to date over here. https://t.co/sgIsxoTP8e
2023-01-30 08:48:06
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@UbisoftSupport @jordy76953044 Hi there, our teams are aware of the issue and are investigating! For any updates please keep an eye out here. Thank you for your patience on your night off. >> https://t.co/sgIsxoTP8e
2023-01-30 08:37:17
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@UbisoftSupport @IiEpsi Hey there @IiEpsi, thanks for your post! We've gone ahead and updated our report for the original invisibility exploit, and hopefully we'll be able to take care of it quickly!
2023-01-28 12:00:04
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@UbisoftSupport @littleguy1002 Hey there Jacob. We're sorry to hear that you have had no luck so far getting your account linking situation sorted. Unfortunately, we are not able to assist with any account issues publicly. Please send us a DM with the information requested below! https://t.co/6zBwsWi8GX
2023-01-27 12:59:15
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@UbisoftSupport @flmzyy Hello there! Sorry to hear you were logged out of your account mid-game and now can't log back in. Are you playing on a PC, or a console? If the latter, please specify which for us.
2023-01-27 12:51:38
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@UbisoftSupport @Connor87629370 Thanks for letting us know Connor. Can you grab a screenshot of the specific error you're running into? Also, have you already tried out the steps listed in our troubleshooting guide? >> https://t.co/0aDdXdpMfh
2023-01-27 12:45:46
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@UbisoftSupport @Cowibean00 We see your case open and ready for our teams to review further. In the meantime, if you are able to access your other account information you can change accounts by clicking on your username in the top right of the PC Ubisoft Connect launcher then 'Log Out'.
2023-01-27 12:38:27
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@UbisoftSupport @BreakTheSpell22 Thanks so much! Just to check, do you notice any other songs that seem to have a mismatched artist?
2023-01-27 12:34:30
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@UbisoftSupport @JustinH56233996 Awesome, glad to hear you are receiving your packs! To further our investigation could you share your Ubisoft username? If preferred, you can send us this information privately by DM instead.
2023-01-27 12:33:24
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@UbisoftSupport @Marcos98765052 What question would that be?
2023-01-27 12:29:02
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@UbisoftSupport @flmzyy Thank you for letting us know! For any issues with accessing an account you will need to reach out to us privately, either in a DM or in a one-on-one support case. It looks like you already DM'd us so please wait for a response there!
2023-01-27 12:28:24
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@UbisoftSupport @Madison_dewee20 In that case, please send us a DM with the information requested in the image below and a screenshot showing that your port forwarding has been completed. Our team will review your situation and provide some more in-depth troubleshooting recommendations! https://t.co/Fj4xMnRDQq
2023-01-27 12:25:47
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@UbisoftSupport @flmzyy Hey there, what can we help you with?
2023-01-27 12:23:17
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@UbisoftSupport @klejdijd In that case, you can open a support ticket with us to send the info our way! You should be able to open a ticket from here, but let us know if you have any issues. >> https://t.co/OdRNswMLUK
2023-01-27 12:18:55
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@UbisoftSupport @TasciR6 Thanks for the video! For this issue, go ahead and try all the steps listed in our troubleshooting guide. If you're still running into the same error after that, let us know! >> https://t.co/0aDdXdqk4P
2023-01-27 12:17:23
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@UbisoftSupport @TGDOda Hey there, we are sorry to hear that you are having trouble recovering your hacked account. In order to better assist you further, please reach out to us via DM with the following information. https://t.co/CXDlg8xQ5Z
2023-01-27 12:13:51
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@UbisoftSupport @Naples2706 Hey there Joseph! Can you let us know your Ubisoft username? If you'd rather keep it private you can send us a DM instead. We'd also like to see a screenshot of your BattlePass progression if you can grab one! Have you had any other issues with the BattlePass?
2023-01-27 12:10:48
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@UbisoftSupport @YaFrogguy Thanks for the info! Please grab a screenshot showing your battle pass progress, and the summary page that shows your current level and number of tokens used vs what you have now? We also need to know your Ubisoft username which you can DM to us. >> https://t.co/zI6zK5U5S9
2023-01-27 12:06:34
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@UbisoftSupport @WalterStephanie Thanks for bringing these examples to our attention! We'd like to put together a full list of songs that don't show up in a keyword search, if you notice any others please send them our way. We'll go ahead and get these two added to that list for now.
2023-01-27 12:03:04
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@UbisoftSupport @__MXTE__ Hey Mute! As far as our servers go, there don't seem to be any outages at the moment. What game are you having issues with, and on what platform?
2023-01-27 11:26:00
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@UbisoftSupport What console you and your friends have won't stop you from becoming the dodgeball champion. 💪 Our article has more information on the cross-play features in #Oddballers. 👉 https://t.co/Lq73e4tj3S https://t.co/2fdFADegX4
2023-01-27 11:00:08
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@UbisoftSupport @Polo472 Hey there! We're sorry to hear you're experiencing crashes. Which game are you having this issue with? Also, which platform are you playing the game on? Do you get any error messages after the game crashes?
2023-01-27 10:36:29
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@UbisoftSupport @woozwar_ Heya @woozwar_, sorry to hear that! Can you please let us know what platform you're playing Siege on so that we can look into this with you? Be sure to include the generation of your console as well!
2023-01-27 10:34:37
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@UbisoftSupport @Crusade35336002 Hey there Crusader, thanks for reaching out! We've been hearing from other players that they've been seeing a lot of things missing from their in-game stores, too. Can you please get us an image of what you see from your end, and let us know what platform you're playing on?
2023-01-27 10:34:05
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@UbisoftSupport @Anthony35771375 Hey Anthony! We don't have an ETA for a fix yet unfortunately, but you can keep an eye out over here for updates if you weren't already! https://t.co/oe72qVZbzz
2023-01-27 10:30:55
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@UbisoftSupport @Domlxxvi Heya Dominick, this is already being looked into, and any/all updates regarding the pack opening issue will be posted over here. https://t.co/oe72qVZbzz
2023-01-27 10:30:24
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@UbisoftSupport @Zelkuhh Hey @Zelkuhh, sorry to hear you've having trouble buying operators too! Are you on Ps5 as well, or are you playing Siege on a different platform?
2023-01-27 10:26:20
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@UbisoftSupport @nikes_for_Nick Heya @nikes_for_Nick! That would be because Siege is currently having some issues with opening packs. If you'd like, you can keep an eye out over here for updates! https://t.co/oe72qVZbzz
2023-01-27 10:23:28
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@UbisoftSupport @SharkGabbo Hey there, Gabbo Shark! The issues with opening packs is being investigated, and we'll be posting any/all updates regarding the problem at the thread linked below. As for not being able to buy any operators, can you let us know what platform you're on? https://t.co/oe72qVZbzz
2023-01-27 10:22:44
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@UbisoftSupport @Mackenz52403869 Hey Mackenzie! The issue with opening packs is being looked into, and updates can be found at the thread below as they are posted. As for your missing operators, can you please let us know what platform you're playing on to start? https://t.co/oe72qVZbzz
2023-01-27 10:19:30
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@UbisoftSupport @Shaarky10 Hey there, Shaarky! Sadly we cannot lift temporary sanctions of any kind, but if you could please let us know what platform you're on then we can provide some steps to help prevent future disconnections!
2023-01-27 10:16:02
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@UbisoftSupport @WesleyW46405024 Hey Wesley! We're currently looking into the issue preventing everyone from opening their packs, and any updates regarding a fix will be posted over here! https://t.co/oe72qVZbzz
2023-01-27 10:14:49
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@UbisoftSupport @ZlCrxzys Hey @ZlCrxzys, thanks for reaching out! Can you please get us an image of whatever error/bug is preventing you from buying operators?
2023-01-27 10:11:50
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@UbisoftSupport @AlanSlavin3 Hey there Alan, this is an issue we're in the middle of investigating, and once we have any kind of news we'll post it over here! https://t.co/oe72qVZbzz
2023-01-27 10:11:07
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@UbisoftSupport @PatrickEchers Thanks for sharing the video! We have just forwarded your report to our teams to look into this further.
2023-01-27 10:09:54
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@UbisoftSupport @ca11umd05 Hi Callum, just about everyone's having issues with opening their packs at the moment. We don't have an ETA for a fix, but you can look out for updates here! https://t.co/oe72qVZbzz
2023-01-27 10:07:55
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@UbisoftSupport @FortniteCosmeti Hey @FortniteCosmeti! This is a widespread issue we're still looking into, and you can keep an eye out over here for further info! https://t.co/oe72qVZbzz
2023-01-27 10:07:11
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@UbisoftSupport @Alex75051354 Hey there Alex, sorry to see you're running into the issue with opening packs as well. This is something we're currently looking into, and any/all updates about it'll be posted over here! https://t.co/oe72qVZbzz
2023-01-27 10:06:24
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@UbisoftSupport @BreakTheSpell22 Thank you very much for the list! We'll get these titles added to our investigation on the issue with wrong artist info showing up!
2023-01-27 01:33:02
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@UbisoftSupport @Arloofficial_ Hiya, we've received your DM and case and will be back in contact as soon as possible. We appreciate your patience.
2023-01-27 01:05:30
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@UbisoftSupport @WolfgangZag Hey there Wolfgang. If you are awaiting a response to a DM or on a one-on-one support case, we appreciate your patience so far. High contact volumes are causing it to take a bit more time for us to get to everyone, but your case will be reviewed and responded to ASAP.
2023-01-27 01:01:19
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@UbisoftSupport @_cxvwv Thanks for the quick reply, and for sharing the error code with us! We recommend that you take a look at our Xbox Series X/S connectivity guide and try the steps listed here, which should help improve your connection to the R6 Siege online services! >> https://t.co/eF0YP2TiLV
2023-01-26 11:51:21
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@UbisoftSupport @CAT_DADDY_JOHN Hey there @CAT_DADDY_JOHN Can you please provide us with some additional information about the issue that you have with UNO? Would you be able to tell us if you're playing the game on Xbox One or Series X|S?
2023-01-24 04:26:14
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@UbisoftSupport @TheRedHyperion Perfect! That video will help us investigate further your issue and try to understand why it's happening. You can share the video below this post of, if you prefer, via DM. Many thanks!
2023-01-24 04:10:24
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@UbisoftSupport @zeguardianh Hey there @zeguardianh Our dedicated team is still updating the system. Keep an eye on our official social channels for any future updates.
2023-01-24 04:01:07
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@UbisoftSupport @Rips3y Hello @Rips3y, our sincerest apologies for keeping you waiting for so long. We are doing our best to reply to everyone as soon as possible. One of our agents will contact you soon.
2023-01-24 03:54:43
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@UbisoftSupport @st4r10l Heroes of Might and Magic II 🐎
2023-01-24 03:52:13
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@UbisoftSupport @JamesNe74944409 Hello James, thank you for getting in touch with us. Just to clarify, are you having issues opening Ubisoft Connect from Siege's main menu, is this correct? If so, are you receiving any specific error messages? Would you be able to provide a screenshot showing the issue?
2023-01-24 03:51:44
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@UbisoftSupport @raphtalia2110 Hey @raphtalia2110 Maintaining a safe and inclusive environment for all players in our ecosystem is a core principle for us. We know it's not ideal but while we're improving our services, the option for custom avatars will remain unavailable. We apologise for the inconvenience.
2023-01-24 03:50:14
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@UbisoftSupport @SN3AKY_Dz Got it! I can confirm you Assassin's Creed Black Flag supports no cloud saves. I am afraid your saves are in the old pc hard disk, and that is the only way to recover them.
2023-01-24 03:48:57
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@UbisoftSupport @TheRedHyperion We're sorry you are also having this issue. Would you be able to provide a video showing the frames drop?
2023-01-24 03:47:43
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@UbisoftSupport @axgoll7 Hello there, we apologise for keeping you waiting this long. We're trying to get back to each and everyone as quickly as possible. One of our agents will contact you soon, thank you for your patience.
2023-01-24 03:44:50
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@UbisoftSupport @MemeguyG Understood. We'd kindly ask that you reset your password and try again after waiting for about 30 minutes.
2023-01-24 03:41:26
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@UbisoftSupport @bossxd_dz Greetings @bossxd_dz, thank you for reaching out! We're sorry to hear you are having issues as well. Could you please confirm what platform you are playing on, so we can try to help you with that? Thank you!
2023-01-24 03:33:39
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@UbisoftSupport @AntiMatiere01 Got it! In order to investigate further, could you please DM us your Ubisoft username? Many thanks in advance!
2023-01-24 03:32:29
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@UbisoftSupport @MemeguyG Thanks for the reply. Please try to change your password and use different internet connection then wait about 30 min and try to login again.
2023-01-24 03:27:42
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@UbisoftSupport @beakergeeker Hi Stacy, sorry to hear you're having issues downloading Division 2. Are you on PC or a console?
2023-01-24 03:26:55
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@UbisoftSupport @Rmiller650 Thanks for the reply. We're experiencing an influx of messages & cases at this point so it may take us slightly longer to reply to all of them. Rest assured, one of our specialists will get back to you as soon as possible. We apologize for the inconvenience.
2023-01-24 03:23:29
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@UbisoftSupport @plastic_pipes Hi pipes, sorry to hear you ran into trouble. Are you still having difficulty? If so, please let us know which platform you're on and what you see when you try to access the store, and we'd be happy to take a look for you :)
2023-01-24 03:22:58
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@UbisoftSupport @Vigil_HD Hey there! We're continuing to look into this issue, and apologies for the inconvenience caused! We understand your frustration but your patience is appreciated in the meantime. Make sure to keep your eye on the game's official Twitter for updates. >> https://t.co/DlF168CHcZ
2023-01-24 03:21:11
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@UbisoftSupport @ecz_mistoys Salut @ecz_mistoys ! C'est fait 😀
2023-01-24 03:21:07
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@UbisoftSupport @MemeguyG We are sorry that your account has been suspended. We are unable to lift such bans.
2023-01-24 03:19:50
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@UbisoftSupport @Ianator_8 Hello @Ianator_8. We are sorry that your account was reset. To be able to investigate this issue, could you please clarify your platform? If you are playing from console, could you clarify if you have started the game also from PC?
2023-01-22 11:43:15
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@UbisoftSupport @loc_dlr We cannot speed up this situation. We have high number of contacts, once specialists will be available, they will answer to you. Thanks for your patience.
2023-01-22 11:39:48
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@UbisoftSupport @Tysonfin7 Thanks for the reply. We don't have access to Playstation store. In the case, please contact your point of purchase.
2023-01-22 11:37:06
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@UbisoftSupport @ShaiPR7 Thanks for the reply. Please contact us via DM along with your Ubisoft username, game title and full explanation of the issue, so we can have a look the issue closer.
2023-01-22 11:30:37
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@UbisoftSupport @britinva Hello Chris. You have to link your console to Ubisoft system if you would like to play our games. It made for many different reasons.
2023-01-22 11:28:15
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@UbisoftSupport @disclearings Hello @disclearings. We don't have information about upcoming updates. When anything will be available we will announce it in our social media channels.
2023-01-22 11:16:44
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@UbisoftSupport @Toastybuttr Hello @Toastybuttr. We understand that you would like to change the email. To do that, please contact us via chat/ticket from website https://t.co/eQkkOq7Csm or DM along with your Ubisoft username and explanation of the issue.
2023-01-22 11:15:26
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@UbisoftSupport @ozonostudio Hello @ozonostudio. We are sorry that you cannot create an account. There should not be any issues with it. Please try to do steps from this FAQ https://t.co/20eLg1nSsA and create account from this website https://t.co/MxN4OPcCvv
2023-01-22 11:11:50
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@UbisoftSupport @DooPurple Hello @DooPurple. As long as you have access to your account, you can check your ticket and replies from website https://t.co/MxN4OPcCvv
2023-01-22 11:03:48
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@UbisoftSupport @duffdangerous1 Hello @duffdangerous1. At this stage, we are unable to guarantee full compatibility between Ubisoft games and services and Steam Deck / SteamOS. Certain games could work; however, we are unable to assist in case of compatibility issues or crashes.
2023-01-22 10:45:45
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@UbisoftSupport @yung_verx Thanks for the reply. Please clarify the game title and attach screenshot of error?
2023-01-22 10:39:52
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@UbisoftSupport @4given_2008 Hello @4given_2008. We are sorry that you cannot access to you old email. To be able to change email in Ubisoft system please contact us via DM or chat/ticket from https://t.co/eQkkOq7Csm along with your Ubisoft username and full explanation of the issue.
2023-01-22 10:38:20
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@UbisoftSupport @Poch1inkus Hello @Poch1inkus. We can confirm that we have received your DM. We're experiencing an influx of messages & cases at this point so it may take us slightly longer to reply to all of them. Rest assured, one of our specialists will get back to you as soon as possible.
2023-01-22 10:36:42
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@UbisoftSupport @WilldeBrabant Thanks for the reply. We have received your DM. We will review the message as soon as possible and reach out to you with an update. We're experiencing high contact volumes at this time, so there may be a delay, but the team is working to respond to everyone as quickly as we can.
2023-01-22 10:31:06
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@UbisoftSupport @KingArtOnYT Hello @KingArtOnYT. To be able to investigate your issue, please contact us via chat/ticket from website https://t.co/eQkkOq7Csm or send us DM along with your Ubisoft username and full explanation of the issue.
2023-01-22 10:29:23
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@UbisoftSupport @VRl33794952 Hello @VRl33794952. To be able to help, please contact us via chat/ticket from website https://t.co/eQkkOq7Csm or send us DM along with your Ubisoft username and full explanation of the issue.
2023-01-22 10:27:04
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@UbisoftSupport @ZPowerqc Hello @ZPowerqc. I can confirm that we have received your DM. We are experiencing a higher than normal amount of contacts so it may take time for the specialists to review and reach back out. Rest assured, they will contact you as soon as possible.
2023-01-22 10:24:31
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@UbisoftSupport @AimerAF Hello Aimvr. I can confirm that we have received your DM. We sincerely apologize that this is taking longer than expected. We have a large volume of contacts lately, so response times are a bit delayed. We will get back to you in DM's as soon as possible though!
2023-01-22 10:20:26
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@UbisoftSupport @koki_n22 Hello @koki_n22. We are experiencing a higher than normal amount of contacts so it may take time for the team to review and reach back out. Rest assured, they will contact you as soon as possible.
2023-01-22 10:19:19
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@UbisoftSupport @JosephMigzzz Hello @JosephMigzzz. We're experiencing an influx of messages & cases at this point so it may take us slightly longer to reply to all of them. Rest assured, one of our specialists will get back to you as soon as possible. We apologize for the inconvenience.
2023-01-22 10:17:44
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Brief Overview
Ubisoft Entertainment SA is a French video game company headquartered in Montreuil with development studios across the world. Its video game franchises include Assassin's Creed, Far Cry, For Honor, Just Dance, Prince of Persia, Rabbids, Rayman, Tom Clancy's, and Watch Dogs.

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