Can you get a refund from Viagogo?
At viagogo, customer satisfaction has always been our highest priority. ... Per viagogo's guarantee, buyers are entitled to a full refund if an event is cancelled.
How do I get in touch with Viagogo?
Customers can contact us via email using the Help Centre on our website or by emailing us directly to [email protected]. If the enquiry is urgent, we'll call the customer to discuss it. Alternatively, customers can also call us on our customer support helpline 020 3137 6080.
How do I cancel a Viagogo purchase?
It's not possible to cancel or exchange tickets once a purchase has been made as orders are considered final. If you cannot use the tickets you purchased and there is still time before the event date, we advise you to re-list them by clicking on the "Sell" link on the event that you have tickets for.
Is Viagogo a fake website?
Madrid-based GES SL listed thousands of tickets, including more than 600 events in the UK, on the Viagogo website, which is Britain's largest ticket resale platform. ... Walker said the test purchases were “indisputable evidence of speculative ticketing, which is fraud”.
How do I contact Viagogo by phone?
Customers can contact us via email using the Help Centre on our website or by emailing us directly to [email protected]. If the enquiry is urgent, we'll call the customer to discuss it. Alternatively, customers can also call us on our customer support helpline 020 3137 6080.
Is Viagogo a marketplace?
Viagogo was founded in 2006 in London by Eric Baker, the co-founder of US-based StubHub. It was established to provide an online marketplace that allows consumers to buy and sell tickets to sports, music, theatre and comedy events.
Is Viagogo a trusted ticket seller?
No Viagogo is not a trusted site they are scammers and I agree with the majority of others who have all been let down at the last, minute by this awful company.
How does viagogo work for buyers?
When You sell tickets on viagogo, provided you provide the exact tickets listed for sale and the ticket Buyer successfully gains entry to the event, viagogo guarantees that you will be paid for your sale.