What is happening with Virgin Australia credits?
a. Future Flight credits are valid until 31 July 2022 for travel up to 30 June 2023. Any unused Future Flight credits will expire at 11:59pm AEST on 31 July 2022 (Expiry Date) unless otherwise extended by Virgin Australia in its discretion.
How long does a Virgin flight credit last?
Are Virgin travel credits still valid?
Travel credit can be used over multiple bookings, and any residual amount remains valid for use until 31 July 2022. Can be used to purchase Economy X, additional checked baggage and lounge experience passes, or used as payment for an unaccompanied minor or pet travel bookings.
How do I use Virgin Australia travel bank?
Pay using Travel Bank
Once you reach the Payment page, select Travel Bank as your form of payment. You will then be prompted to log in using your Travel Bank username and password. Use the slider to determine how much of your credit you wish to use for this booking.
How do I contact Virgin airlines?
(877) 877-8982 Speech-to-Speech. (800) 845-6136 Spanish. (800) 877-0996 Customer Service (Voice/TTY, ASCII and Spanish) (866) 377-8642 Voice.
...
| If calling from |
Contact number |
| Australia |
13 67 89 |
| New Zealand |
0800 670 000 |
| United States of America |
1855 253 8021 |
| China |
+61 7 3119 7048 |
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Is Virgin Australia offering refunds?
Virgin Australia aims to process requests for travel credits and refunds within 21 days. However, we are currently receiving a higher than usual number of requests due to the ongoing impact of border restrictions on our operation so there may be a delay in processing your request.
Who are Virgin's partners?
Airline partners
- Virgin Australia.
- United Airlines (Coming soon)
- Singapore Airlines.
- Air Canada.
- Hawaiian Airlines.
- FlyPelican.
- Delta Air Lines (Exiting soon)
Can you fly Virgin without vaccine?
If you're an Australian citizen or permanent resident travelling to Australia – and you can't be vaccinated for medical reasons – you'll need to check the border entry requirements in the state or territory you're travelling to.