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Virgin Money Credit Card Login South Africa

Announcer Vancouver, Canada

Find top links about Virgin Money Credit Card Login South Africa along with social links, FAQs, and more. If you are still unable to resolve the login problem, read the troubleshooting steps or report your issue.

Mar 26, 22 (Updated: Sep 23, 22)

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1. Virginmoney.co.za
Editor Hyderabad, India 2 years ago

Virgin Money South Africa

https://virginmoney.co.za/weve-changed-our-name/

Virgin Money South Africa is now Spot Money SA.. If you're an existing Virgin Money Spot customer, click here to update to the latest version of your Spot ...

Social Handles

Virginmoney.co.za Official Pages

Virginmoney / Virgin Money | Personal..
Virgin Money
Rules for using virginmoney.co.za

Page Status Information

Checked At HTTP Status Code Connect Time (ms) Result
2024-05-10 18:10:45 0 272 Probably Active
2024-05-06 22:52:13 0 144 Probably Active
2024-04-29 15:08:42 0 148 Probably Active
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2. Virginmoney.com
Organizer Ottawa, ON, Canada 2 years ago

My Virgin Money | Sign in to your account

https://uk.virginmoney.com/service/sign-in/

Welcome to My Virgin Money. Sign in or register for Online Service. Choose the product you want to service or register. Select a product, Current Account ...

3
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Guru 2 years ago

Credit Cards | Virgin Money UK

https://uk.virginmoney.com/cards/

Whatever credit card you need, we've got a great pack to pick from ... Use Card Checker to see your chances of being accepted; Access a great range of ...

3
0
Guru 2 years ago

Register or Sign in to Online Service | Virgin Money UK

https://uk.virginmoney.com/service/insurance/register-login/

Credit cards, Mortgages, Savings, ISAs, Investments and Insurance – Our quest to make banking better starts here. ... Register or Sign in to Online Service ...

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Announcer 2 years ago

Existing customers | Cards | Virgin Money UK

https://uk.virginmoney.com/cards/existing-customers/

Everything you need to manage your Virgin Money credit card ... Need to order a new card, ask for a change to your credit limit or close your account?

3
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Critic Lebanon 2 years ago

Virgin Money Credit Card App

https://uk.virginmoney.com/cards/app/

Set up and manage your Direct Debit, and make a debit card payment. Manage balance and money transfers. Transfer a balance or move money into your bank account.

7
1
Outspoken Philippines 2 years ago

Manage your card | Credit Cards | Virgin Money UK

https://uk.virginmoney.com/credit-cards/manage-your-card/

Make changes to your credit card using our online forms. Account options. Payments. Card & PIN. Account preferences. Close account ...

6
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3. Virginatlantic.com
Outspoken China 2 years ago

Manage your Credit Card account | Virgin Atlantic

https://www.virginatlantic.com/gb/en/flying-club/credit-card/manage-yo...

Log in to your Virgin Atlantic Credit Card to register your card, check your points balance or just manage your account.

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4. Virgin.com
Organizer 2 years ago

Virgin Money | Say hello to brighter money

https://www.virgin.com/virgin-companies/virgin-money-uk

There's a whole range of other award-winning personal banking products too, from savings accounts to mortgages and personal loans to credit cards. And, if it's ...

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5. Businessinsider.co.za
Teacher Lake Forest, CA, USA 2 years ago

Richard Branson's Virgin Money is shutting down its SA credit ...

https://www.businessinsider.co.za/virgin-money-discontinues-its-brande...

Virgin Money is pulling out of its South African credit card business and handing customers over to Absa. 118,000 credit cards, worth a ...

5
1
6. Moneysavingexpert.com
Announcer Cairo, Egypt 1 year ago

Virgin Money to axe online credit card services next month

https://www.moneysavingexpert.com/news/2021/01/virgin-money-shuts-onli...

Here's how Virgin Money customers can access their accounts and make transactions from 1 February: Use Virgin Money's app for all services.

3
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7. Moneyloans.co.za
Informed 1 year ago

Virgin Money Credit Card – Online Application - Moneyloans ...

https://moneyloans.co.za/credit-card/virgin-money

By being a Virgin Money Credit Card holder, you automatically get access to Virgin Money Rewards. · *10% discount when purchasing Virgin Atlantic (SA) tickets ...

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8. Southafrica.to
Explainer Midlothian, VA 1 year ago

Virgin credit card Virgin Money credit card applications - South ...

https://www.southafrica.to/Banks/credit-cards/Virgin/Virgin-credit-car...

Qualifying for a Virgin credit card · have a green bar-coded South African Identification Document which signifies that you are a permanent resident · be over 18 ...

4
1
9. Loansfind.co.za
Guru 1 year ago

Virgin Money Credit Card - Online Loans

https://loansfind.co.za/credit-card/virgin-money

What do I need to apply? The fact that there are a number of different credit cards in South Africa means that a client will never be restricted ...

4
1
10. Mybroadband.co.za
Announcer 1 year ago

Absa and Virgin Money kill credit card product in South Africa

https://mybroadband.co.za/news/banking/379330-absa-kills-virgin-money-...

Absa has revealed the shut down date of the Virgin Money credit card brand and offered clients the ability to merge their credit limits into ...

1
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11. Moneytoday.co.za
Editor Taipei City, Taiwan 1 year ago

Virgin Money Credit Card – Features, Benefits & Application

https://moneytoday.co.za/credit-cards/virgin-money-credit-card/

The card is probably the only credit card in SA that has no monthly and annual fees. True to their mission of providing affordable financial ...

5
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13. C21media.net
Curious Belo Horizonte, Brazil 1 year ago

Virgin Credit Card Login – C21 Blog

https://www.c21media.net/blog/en/virgin-credit-card-login

Applying for a Virgin Money Credit Card is extremely easy, you just need to meet the following criteria. Have a South African bar-coded ID book or ID card. Have ...

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15. Mastercard.com
Teacher United Kingdom 1 year ago

Virgin Atlantic and Virgin Money launch new Flying Club credit ...

https://newsroom.mastercard.com/eu/press-releases/virgin-atlantic-and-...

Reward and Reward+ credit cards offer Flying Club miles on all spending which can ... All credit card customers have free access to Virgin Money Lounges and ...

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16. Google.com
Populist 1 year ago

The Routledge Companion to Financial Services Marketing

https://books.google.com/books?id=njy2BQAAQBAJ&pg=PA34&lpg=PA34&dq=vir...
3
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Announcer New Jersey 1 year ago

The Best Dick: A Candid Account of Building a $1m Business

https://books.google.com/books?id=xMXnDwAAQBAJ&pg=PT53&lpg=PT53&dq=vir...
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Frequently Asked Questions

Is Virgin Money closing down in South Africa?

The decision to shut shop comes after the business was placed into voluntary business rescue in November 2020. Virgin Mobile will soon be no more. The decision to shut up shop comes after the business was placed into voluntary business rescue in November 2020. ...

Is Virgin Money credit card being discontinued?

Virgin Money is axing its online services for credit card customers on 31 January, with borrowers encouraged to manage accounts using the provider's app instead.

How can I talk to Virgin Money?

Packed full of clever tools to help you track, budget, save and pay.
...
Got a question?
Existing customers Phone number Information & opening hours
General enquiries 0800 121 7365 7am - 9pm Monday to Saturday and 10am - 5pm Sunday
Calling from abroad +44 141 221 7300 7am - 9pm Monday to Saturday and 10am - 5pm Sunday

Why can't I log into Virgin Money?

Accounts created recently with Virgin Money have a 10 digit customer ID, which doesn't work on the Virgin online banking flow. This is happening because Virgin has been bought by Clydesdale and Yorkshire Bank group and they're in the process of merging the two organisations. ...

How do I contact Virgin Money South Africa?

Virgin Money Contact
  1. 0861 822 273.
  2. 012 317 3112.

Can I still use my Virgin Money credit card?

Virgin Money is axing its online services for credit card customers on 31 January, with borrowers encouraged to manage accounts using the provider's app instead.

Is Spot money legit?

Spot Money has officially launched in South Africa, offering locals a mobile open banking platform that integrates with various bank and payment services. The platform was born out of Virgin Money SA, from which it rebranded in December 2020 following Absa's discontinuation of the Virgin Money SA credit card.
Is Post Helpful?

Recent Tweets By virginmoney

Lamp
@VirginMoney @johnbobpot Hey, no neither of these accounts have a monthly fee. You can deposit money if and when you like. Thanks ^EM
2023-01-30 11:09:47
Lamp
@VirginMoney @FUSENorwich Hey, do you have access to the mobile banking app? You can request a new card there. If you don't have access to the app then you would need to give us a call in to arrange a new card be sent to you. Thanks ^EM
2023-01-30 10:52:48
Lamp
@VirginMoney @funrunrachel Hey Rach, yes we offer the current account switching service, where you give us the details of your current bank account and pick a date that you want everything to switch over to us on. We aren't offering any switching incentive at the moment. Thanks ^EM
2023-01-30 10:50:25
Lamp
@VirginMoney @Ryanarch2396 Hey Ryan, what were you trying to do when you got the error message? What kind of account do you have personal or business? Thanks ^EM
2023-01-30 10:36:01
Lamp
@VirginMoney @funrunrachel Hey Rach, sorry for the late response. The Sales might not notify you no. If they do it will be via email. We recommend using the M Account for a few months before applying for the M Plus Account 1/2
2023-01-30 06:03:58
Lamp
@VirginMoney @FUSENorwich If you are still struggling, not to worry. You can write to us using the live chat feature on the app or give us a call on 0800 121 4209 which is for our online business banking team. Thanks, ^DB 2/2
2023-01-30 05:17:47
Lamp
@VirginMoney @FUSENorwich Hey, hmmm there will be a bit at the top that allows you to view your profile. You can also go to more and look for the option "manage cards" You will be able to report the card as lost or stolen from there triggering a new one to be sent out to you 1/2
2023-01-30 05:17:15
Lamp
@VirginMoney @FUSENorwich Hey, thanks for getting in touch. Go to My Profile by clicking on the picture of a person on the top right. Click on manage card. Report the card on the account lost or stolen. The team will cancel the card and order you a new one. We hope this helps. Thanks ^DB
2023-01-30 03:58:28
Lamp
@VirginMoney @ClaireStarNow Hey Claire, brilliant, we are so glad to hear you managed to get this sorted and statements are being sent out to you. Let us know if we can be of anymore assistance. Thanks, ^DB
2023-01-30 02:14:20
Lamp
@VirginMoney @funrunrachel The only accounts that have a monthly fee are our premium accounts which are the Club M Account and Private Banking Accounts. Thanks, ^ DB 2/2
2023-01-30 02:12:28
Lamp
@VirginMoney @funrunrachel Hey Rach, thanks for getting in touch. No don't worry, we are happy to help you with any questions you may have. The M Plus current and the M Account both do not have a monthly fee 1/2
2023-01-30 02:12:03
Lamp
@VirginMoney @FUSENorwich Hey, thanks for getting in touch. We are happy we were able to help. Let us know how you get on. Thanks, ^DB
2023-01-30 01:40:35
Lamp
@VirginMoney @JanClearwater If you have an urgent query, feel free to contact our business team on 0800 756 0800. We hope this helps. Thanks ^DB 2/2
2023-01-30 01:37:06
Lamp
@VirginMoney @JanClearwater Hey Jan, thanks for messaging and reporting this. We haven't heard of anything from the technical team but will make sure to pass this over to them and make them aware of a potential bug on the app. 1/2
2023-01-30 01:35:59
Lamp
@VirginMoney @AndreaMorrall Ah that's great, pleased to hear you've managed to get everything back up and running. Just give me a shout if there's anything else I can do to help. ^KP
2023-01-29 03:00:42
Lamp
@VirginMoney @FantasySport22 I would maybe hang on a few more days to allow time for the post to arrive which normally takes around 3-5 working days. Or if you're in need of an urgent update, you'd be welcome to have a chat with our Savings team directly. Let me know if you need their number. ^KP
2023-01-29 02:44:38
Lamp
@VirginMoney @AndreaMorrall Ah okay. Have you removed the App from the previous iPad as it can only be ran off one device at any time? ^KP
2023-01-29 02:16:09
Lamp
@VirginMoney @AndreaMorrall Oh right I see. And have you checked that all of the software on the device is up to date and you're running on the latest version of iOS? ^KP
2023-01-29 01:58:54
Lamp
@VirginMoney @DaveHouto Hi Dave, sorry to hear you've been having some trouble making a payment. We've not had any issued raised at this side so I'll certainly feed that back. Could you try deleting/reinstalling the app to see if that helps fix things? ^KP
2023-01-29 01:46:56
Lamp
@VirginMoney @FantasySport22 Thanks for confirming that. When the 'read only' status shows, this would generally mean we've requested further information before the account would be fully open. What date did you open that? ^KP
2023-01-29 01:15:07
Lamp
@VirginMoney @beanobowers Hey Heather, We're sorry you feel this way, may I ask what issues you are having so we can check this with our business team. Thanks ^KM
2023-01-25 11:28:41
Lamp
@VirginMoney @AhlyaFateh Hi Ahyla, thanks for your tweet. Sorry you seem to be running into issues over there. Which of our App's are you struggling to use? ^LB
2023-01-25 09:58:53
Lamp
@VirginMoney @ClaireStarNow Hey Claire, We can print off a certificate of interest and have this posted to you if you give the team a call on 0800 028 3632 they can help you. Thanks ^KM
2023-01-25 04:35:27
Lamp
@VirginMoney @beanobowers Hey Heather, We're sorry to hear that you have had this experience with us, we always want to make it as easy as possible and we're sorry it wasn't met on this occasion. Can you please raise a complaint here:-https://t.co/y11MdhIMXJ so we can investigate for you. Thanks ^KM
2023-01-25 02:47:58
Lamp
@VirginMoney @Corcoran1978 Hey Chris, You can transfer from any account into your ISA account, doesnt only have to be Virgin. Hope this clear things up ^KM
2023-01-25 02:20:16
Lamp
@VirginMoney “Hey, we’re on TV!”📺 Brilliant to see our 2 Year Fixed Rate Cash ISA featured on The #MartinLewis Money Show Live tonight. https://t.co/6sGcql9pfh
2023-01-24 09:01:35
Lamp
@VirginMoney @Randomgear6 Hi James, thanks for reaching out. I am sorry to learn you are experiencing password issues. Please call our Business Team on 0800 756 0800 selecting option 4 from the menu and a member of the team will be happy to assist you. They are available Mon-Fri 8-6. Regards ^JB
2023-01-24 04:56:21
Lamp
@VirginMoney @djsylambert It’s never too late to kickstart your budget! You’ve got this 👏
2023-01-24 02:24:50
Lamp
@VirginMoney What’s your money personality? Tell us in the comments 👇 https://t.co/1uFxgBSrMJ
2023-01-24 01:17:30
Lamp
@VirginMoney @bernio74 Hi, Thanks for reaching out, Here at Virgin Money we listen to the needs and requests of our customers, it was a business decision to enable this change. This is now access via - Profile- logout, access and security . Hope this helps, ^SA
2023-01-23 11:29:34
Lamp
@VirginMoney @claireabelle111 Hi Claire, tanks for reaching out, yes you can still take this to branch. Thanks ^SA
2023-01-23 10:45:45
Lamp
@VirginMoney @bernio74 Hi, thanks for reaching out, we have made some essential changes to the Mobile app, in order to log out securely - Profile- logout, access and security, hope this helps, thanks ^SA
2023-01-23 10:39:55
Lamp
@VirginMoney @garyvanjackson Ah got you, you'll need to link in with our mobile helpdesk team on, 0800 328 3578. They're open between 8am - 6pm Mon-Fri or 9am-3pm on Sat. ^DH
2023-01-23 08:49:36
Lamp
@VirginMoney @garyvanjackson Hi Gary, thanks for dropping us a Tweet. Sorry to see you're not receiving your activation text. So I can point you in the right direction, can you confirm the type of account you have with us? ^DH
2023-01-23 08:25:48
Lamp
@VirginMoney @heather_wdw Hey Heather, Sorry to hear you are having issues with this. Can I ask what kind of account you have with us to point you in the right direction? Thanks ^EM
2023-01-20 04:30:55
Lamp
@VirginMoney @Gr8WineOnlineUK Hey, Sorry to hear you are having issues with this. Can you please advise what kind of account you have with us so we can point you in the right direction please? Thanks ^EM
2023-01-20 04:19:32
Lamp
@VirginMoney You don't want to miss this 👇 https://t.co/Sv2GGs98HM
2023-01-20 04:02:57
Lamp
@VirginMoney @safetymannie Hey Craig, sorry to hear you are having issues. What is the issue you are having? Thanks ^EM
2023-01-20 01:25:54
Lamp
@VirginMoney Our customers bagged just over a billion pounds of groceries last year. In 2023, why not make more use of our ‘Pots’ feature to set money aside to help with the cost of living and groceries. Head to the M Plus Saver section in our app to get started. #MoneyOnYourMind https://t.co/xkFne9jMVF
2023-01-19 02:36:54
Lamp
@VirginMoney @tommcgiv Hey Tom, there may not be anyone available to chat at the moment and that's why its not available. Are you able to log into your account? Thanks ^EM
2023-01-18 05:03:51
Lamp
@VirginMoney @JohnFIrwin Hi John, I am sorry you had issues reaching the correct department. In order to ensure you have the correct number for any future queries can you please tell me what type of account you contacting us about today? Regards ^JB
2023-01-17 12:43:20
Lamp
@VirginMoney Make 2023 the year you level up your business 👇 https://t.co/MSqctiaZGL
2023-01-17 09:07:07
Lamp
@VirginMoney You don't want to miss this 👇 https://t.co/rTvmWGRGI5
2023-01-17 01:58:56
Lamp
@VirginMoney @Tom_fridafan45 Hey Tom, thanks for getting in touch. Unfortunately, we wouldn't be able to action anything on social media. If you give us a call on 0800 121 7365 and give the agent on the phone your request, they will be more than happy to help you out. Thanks DB^
2023-01-16 08:51:50
Lamp
@VirginMoney @pooleodyssey Hi Jo, we're sorry to hear this. It can generally take 3-5 days for our team to receive and upload the documents. They'll then send any original documents back to you via recorded delivery so please expect them back within the new week or so depending on the post. ^JS
2023-01-16 04:46:21
Lamp
@VirginMoney @toothisoutthere Hi Billi, thanks for reaching out. You'll be best off giving our team a call to get your online details. The best number to reach them on is 03456 10 20 30 and they're available 8am - 9pm Monday to Friday and 9am - 6pm Saturday. ^TR
2023-01-15 12:24:30
Lamp
@VirginMoney @leek_gripp Hi Lee, thanks for getting in touch. We're sorry to hear this. Our Credit Card team are open today if you can give them a call on 0800 011 3210. ^TR
2023-01-15 11:48:08
Lamp
@VirginMoney @geemickdee Hi Gemma, thanks for reaching out. If you're unable to access the Credit Card App then you'll need to give our team a call to get this closed. The best number to reach them on is 0800 011 3210 and they're available 8am - 8pm Monday - Saturday and 10am - 5pm on Sunday's. ^TR
2023-01-15 02:37:57
Lamp
@VirginMoney @LauraS2018 You can give us a call and raise this matter as a complaint if you wish. Best number is 0800 121 7365 and we will have a complaints manager take a deeper dive and look into this further for you. Thanks DB^ 3/3
2023-01-14 12:00:25
Lamp
@VirginMoney @LauraS2018 POA does need to be set up in a branch unless the branch call you and arrange another way of getting this actioned. We do apologise if you feel like we have let you down. 2/3
2023-01-14 11:59:23
Lamp
@VirginMoney @LauraS2018 Hey Laura, thanks for getting touch. We are sorry to hear that there were a number of unknown transactions on the account. If the account in question was not yours our team would of need to speak to the account holder for security. 1/
2023-01-14 11:58:37
Lamp
@VirginMoney @F_Fascination Hi there, Thanks for getting in touch. Are you waiting on a Debit Card or a Credit Card arriving? ^GW
2023-01-14 08:20:24
Lamp
@VirginMoney @Corcoran1978 Hey Chris, Yeah that it correct, you can view this account on your app. Thanks ^KM
2023-01-13 09:49:05
Lamp
@VirginMoney @SeymourOfDem Hey, We're sorry to hear you feel that way, may I ask what issues that you're having? Thanks ^KM
2023-01-13 09:17:46
Lamp
@VirginMoney @JoJinx Hi Jo, thanks for reaching out to us. We can only apologise as our App was down for maintenance from 9pm-6am, but the default automated message 'Something's up' was showing. Please close down and reopen our App to gain access. ^JS
2023-01-13 09:03:00
Lamp
@VirginMoney @mira3872 Hi, if someone has accessed your account, this is fraud and needs reported immediately 0800 121 7365. Thanks ^SA
2023-01-13 05:49:07
Lamp
@VirginMoney @Kendo1Nagasaki Hi, thanks for reaching out, you can set up notifications on the app via alerts and notifications. please see - https://t.co/BM3Fp3j2UM . Hope this helps, thanks ^SA
2023-01-13 05:45:23
Lamp
@VirginMoney @Kathrynguy6Guy Hi Kathryn, we can only apologise as this isn't a Live Chat and some of our responses may not be instant. However we're up to date with our replies so please keep an eye for our response and minute now and we'll continue over there. ^JS
2023-01-13 01:24:43
Lamp
@VirginMoney @Corcoran1978 Hi Chris, thanks for your message. If it's the Easy Access Cash ISA you're looking at then yes, you'd be able to access that using your existing log in details and view both accounts at a glance. ^KP
2023-01-12 07:04:34
Lamp
@VirginMoney @GayleGow Hey Gayle. We're not aware of any issues with the app, is there something specific happening so that we can help you? Thanks ^KM
2023-01-09 10:25:00
Lamp
@VirginMoney @mo22195150 Hi there, you can request the closure online at https://t.co/YlCDso5poV You would just to ensure that there is no outstanding balance and no pending transactions or payments. ^GW
2023-01-09 09:02:28
Lamp
@VirginMoney @diorbhail1 Good morning Dorothy, Unfortunately, we do not allow third-party access to our services. If this is something you would like to discuss further, please give the team a call on 0800 756 0800. Thanks ^KM
2023-01-09 08:55:27
Lamp
@VirginMoney @MarciaRodmell Good morning, Thank you for getting in touch, these automatically go paperless when signing up for online. You can change this by signing onto your app > Going to icon at the top right > communication preference's > paper free and make sure they are turned off. Thanks ^KM
2023-01-09 08:20:19
Lamp
@VirginMoney @harness68 Appreciate your message and I'm sorry to hear you've been waiting a while to be seen. You'd be best asking a member of staff directly as there could be a genuine reason such as sickness or annual leave. ^KP
2023-01-07 12:47:26
Lamp
@VirginMoney @pj_rob Hi Rob, thanks for your tweet. Our Everyday mortgages limit overpayments to 10% of your outstanding balance per calendar year. Here's a link to the various ways you'd be able to do that; https://t.co/kBPDu0wu5I. ^KP
2023-01-07 12:01:05
Lamp
@VirginMoney @Kaz_Dey Not to worry we can guide you, feel free to give us a call on 0800 028 3632 and we can take you through this step by step, lines are open to 1pm today. -thanks ^TC
2023-01-07 09:34:53
Lamp
@VirginMoney @Soberlyrunning Completely agree Sarah and I can only imagine how frustrating it is having to do that each and every time. This is why I've suggested giving the team a call to see if there's anything they can do at this side to stop that from happening. ^KP
2023-01-07 03:44:22
Lamp
@VirginMoney @Soberlyrunning Thanks for confirming that Sarah. We usually find deleting/reinstalling the app irons out any creases but if this hasn't worked for you, it might be worth giving us a call to see if we can spot anything in the background at this side? ^KP
2023-01-07 03:22:42
Lamp
@VirginMoney @debscooper Hi Debs, sorry to hear you've been caught up in our call queues. We've been exceptionally busy today and we're working hard to try and get calls picked up as quickly as possible. Could I ask what team you're trying to reach and the reason for your call? ^KP
2023-01-07 03:06:49
Lamp
@VirginMoney @MarciaRodmell Hi Marcia, appreciate your feedback. I'm sorry to hear you feel that since the migration of all three banks, things seem to have gone a little downhill. Could I ask what type of account it is that you hold? ^KP
2023-01-07 03:04:39
Lamp
@VirginMoney @Soberlyrunning Hi Sarah, thanks for sharing this. Could I ask first of all if this is our Credit Card or Banking App you continue to have issues with? ^KP
2023-01-07 02:58:30
Lamp
@VirginMoney @DiscountNuke Hey, Thanks for getting in touch, we were experiencing some app issues, can I check if this has been resolved for you? Thanks^KM
2023-01-06 09:51:58
Lamp
@VirginMoney @Horatio96059371 Hey Horatio, We're not aware of any issues with the app at the moment, did you manage to get this resolved or are you still having this issue? Thanks ^KM
2023-01-06 09:07:11
Lamp
@VirginMoney @ilovemaryjj Hey, We're not aware of any issues with the app at the moment, did you manage to get this resolved or are you still having this issue? Thanks^KM
2023-01-06 09:06:14
Lamp
@VirginMoney @Kaz_Dey Most our branches close at 4pm. You can find more branches near you here https://t.co/bmhmOmdmgk You can also go into your local post office. Find out more about doing your banking at your local post office here https://t.co/Z6MlgY6Jgp Thanks DB^
2023-01-06 05:57:40
Lamp
@VirginMoney @Kaz_Dey Hey Karen, thanks for getting in touch. You can do this by scanning it into the app up to £1,000 a cheque and £5,000 a day. If its more than the daily limit then you can go into your local Virgin Money branch and deposit it there. Hope this helps. Thanks DB^
2023-01-06 05:53:52
Lamp
@VirginMoney @BigboyBurg Providing ID is usually the final step, however there can be additional checks our underwriters need to make, but this would be on a case by case basis. ^DH
2023-01-06 05:38:50
Lamp
@VirginMoney @BigboyBurg Hi there, thanks for linking in with us. Once you've provided the relevant ID, this can take up to 5 working days to review, then you'll be given the outcome of the application via email. Hope this helps, let me know if you have any other questions. ^DH
2023-01-06 05:35:39
Lamp
@VirginMoney @Kaz_Dey Hi Karen, thanks for linking in. Sorry to see that our opening times aren't suitable to you. Can I ask what the reason for needing to go into one of our stores was? ^DH
2023-01-06 05:28:46
Lamp
@VirginMoney @Matthew15764298 Hi Matthew, sorry to hear this, this can sometimes happen if you have Wi-Fi calling enabled, are you able to turn this off and give it another go? ^DH
2023-01-06 04:43:36
Lamp
@VirginMoney @smoo_86 Hi Steven, we've not seen any reports of outages at the moment. So I can look to help, can you confirm the type of account you have with us? ^DH
2023-01-06 04:42:26
Lamp
@VirginMoney @60deejay Hi Denise, thanks for linking in. Sorry to see you've had a negative experience at one of our stores. Are you able to send us a DM with some more information about this and we can look to pass it onto the relevant store? ^DH
2023-01-06 03:20:59
Lamp
@VirginMoney @silvermanbelle Hey Jackie, thanks for getting in touch. We haven't had any news from the awards team but we will let our customers know if there are. You can also keep an eye out for any updates made in the Exclusive awards section on the app in the coming months. Thanks, Dan
2023-01-06 01:43:57
Lamp
@VirginMoney @littlecure74 Hey Dee, I am sorry you are having issues with transferring money. What seems to be the issue when you are trying to transfer money? Are you using your business account? Thanks ^EM
2023-01-05 11:05:52
Lamp
@VirginMoney @lou_winter Hi Louise, thanks for reaching out. Am I right in thinking it's our Credit Card app you're struggling to access? ^KP
2023-01-05 10:59:46
Lamp
@VirginMoney @nsarge1 Hi Neil, thanks for your tweet. Could I ask what type of ISA it is that you currently hold with us? ^KP
2023-01-05 07:07:42
Lamp
@VirginMoney @Big_red_ryan Hi Ryan, sorry to hear you've not received any of those cards requested. Would these be Debit or Credit Cards? ^KP
2023-01-05 07:05:04
Lamp
@VirginMoney @SimoneGoodnessC Hi, thanks for reaching out. A cheque is valid for 6 months from date on the cheque. Thanks ^AB
2023-01-05 05:33:17
Lamp
@VirginMoney @SteveJHarris Hi Steve, sorry to hear you're struggling to make contact. Could I ask which team you're trying ti reach and the query? ^KP
2023-01-05 05:24:08
Lamp
@VirginMoney @oofc23oo Hi, thanks for getting back to us. The app is not currently down. If this is a business account, you have please call our team on 0800 756 0800 or if a personal account please call us on 0800 121 7365 so we can access your account to see what the issue is. Thanks ^AB
2023-01-05 05:12:09
Lamp
@VirginMoney @Ruppells Hi, thanks for getting in touch. The app is not down today. If you are still having issues accessing the app or using your debit card you will need to call us on 0800 121 7365 so we can assist you further. Thanks ^AB
2023-01-05 04:53:12
Lamp
@VirginMoney @oofc23oo Hi there, sorry to hear you're still have problems accessing our app. Could I just check if this is our Banking or Credit Card app you're referring to? ^KP
2023-01-05 03:55:35
Lamp
@VirginMoney @littlecure74 Hi Dee, thanks for getting in contact. The app is currently not down, if you are still having issues using the app then please call our business team on 0800 756 0800 option 4 and they will be able to look into this further for you. Thanks ^AB
2023-01-05 01:30:26
Lamp
@VirginMoney @WeeHB Hi, thanks for getting in touch. Sorry to hear you having trouble accessing you mobile app. Please call our business service team on 0800 756 0800 choose option 4 and they will be able to look into this for you. Thanks ^AB
2023-01-05 01:25:52
Lamp
@VirginMoney @ryanfthomas Hey Ryan, what account do you currently have? If its to downgrade you will have to speak to an advisor to discuss it what benefits ect you will be loosing. If you can call in on 0800 678 3350 there may be a bit of a wait. Thanks ^EM
2023-01-04 09:45:04
Lamp
@VirginMoney @heyimdandan Hey, no it doesn't reflect 4 weeks pay in this yet I am afraid. That will be why it shows like that. Thanks ^EM
2023-01-04 08:56:01
Lamp
@VirginMoney Hey Antony, no there is no way of reversing this. It is not something our bank supports. Thanks ^EM
2023-01-03 12:54:11
Lamp
@VirginMoney @Mohammed_Ali395 Hey Mohammed, I am very sorry you are having this issue. We are unable to take any details over this channel as it is not secure. You will need to contact the relevant team for updates. Thanks ^EM
2023-01-03 09:35:51
Lamp
@VirginMoney @Michael23529243 Hey Michael, if you can contact the number provided by my colleague they will look into what support we can offer you at this time. Thanks ^EM
2023-01-03 09:27:05
Lamp
@VirginMoney @TheRealAntsco If you wish to raise a complaint in regards to this, please us the link: https://t.co/gAtxSmTOGi Thanks ^ Jacque
2023-01-03 08:55:26
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