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Apr 04, 22 (Updated: Oct 17, 22)

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1. Virginmoney.com
Editor 2 years ago

Login to my life insurance account | Virgin Money UK

https://uk.virginmoney.com/service/insurance/life-login/

Login to my life insurance account. If you first took out Life Insurance with Virgin Money on or after 22 May 2017, you can access your account online.

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Checked At HTTP Status Code Connect Time (ms) Result
2024-05-11 11:56:27 200 0 Page Active
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2024-04-30 18:14:44 200 0 Page Active
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2. Vitality.co.uk
Announcer Tempe, Arizona 2 years ago

Vitality Insurance And Investment Plans

https://www.vitality.co.uk/

Vitality shared value insurance and investments are here to help and protect you. We share the benefits of healthy living and good driving with our members.

1
0
3. Ybonline.co.uk
Disciplined Central Ohio 2 years ago

Virgin Money M Plus Account | Yorkshire Bank

https://secure.ybonline.co.uk/personal/current-accounts/virgin-money/

Get ready for a life more Virgin. ... It's quick and easy to sign in using your face or fingerprint. Prefer using a passcode?

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4. Moneysupermarket.com
Explainer Vancouver, Canada 2 years ago

Virgin Money Life Insurance | MoneySuperMarket

https://www.moneysupermarket.com/life-insurance/providers/virgin-money...

Its Virgin Money life insurance is promoted by Virgin Money Personal Financial Service Ltd, and arranged and administered by BISL Limited. Contact Virgin.

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5. Virginactive.co.uk
Informed Pune, India 2 years ago

Vitality Health and Life Insurance | Virgin Active

https://www.virginactive.co.uk/partners-and-sponsors/vitality

As Vitality Health or Vitality Life member, you can get the best of Virgin Active wherever you are plus benefit from up to 50% off our flexible memberships, ...

3
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6. Cbonline.co.uk
Announcer Dhaka, Dhaka Division, Bangladesh 2 years ago

Signature Current Account | Clydesdale Bank

https://secure.cbonline.co.uk/personal/current-accounts/signature-curr...

Our Signature Current Account has had a Virgin Money makeover ... M Plus Account with travel, breakdown, mobile and gadget insurance for £14.50 a month.

5
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7. Postoffice.co.uk
Reviewer Israel 2 years ago

Virgin Money | Banking Services | Post Office®

https://www.postoffice.co.uk/virgin-money

Access a range of Virgin Money bank services in the Post Office® branches: withdraw, deposit or collect cash from your bank account, pension or benefits.

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8. Scottishwidows.co.uk
Scholar London, United Kingdom 2 years ago

How to make a life insurance claim | Scottish Widows

https://www.scottishwidows.co.uk/life_insurance/how-to-claim/

We will ensure your life insurance claim is dealt with as smoothly as possible. Find out how to start the process and ... Virgin Life cover or cancer cover.

5
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9. Which.co.uk
Organizer 2 years ago

Virgin Money travel insurance review - Which? - Which.co.uk

https://www.which.co.uk/money/insurance/travel-insurance/travel-insura...

Members can log in to read our full policy analysis. If you're not already a member, join Which? and get full access to these results and all our reviews. In ...

4
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10. Virginpulse.com
Refiner Israel 1 year ago

Virgin Pulse: Creating Workforce Habits That Matter

https://www.virginpulse.com/

See how Virgin Pulse's employee well-being solution helps employees create habits that matter so they can be their best at work and at home.

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11. Virginmedia.com
Editor Northern Sweden 1 year ago

Benefits, Flexibility & Wellbeing (The Good Stuff) - Virgin ...

https://careers.virginmedia.com/about-us/benefits-flexibility-wellbein...

Upon joining, we provide personal accident cover and life assurance, so you are covered in ... This is a Virgin-wide (not just Virgin Media-wide) benefit, ...

5
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12. Topcashback.co.uk
Legendary Chicago, IL, USA 1 year ago

Virgin Money Life Insurance Discount Offers & Cashback Deals

https://www.topcashback.co.uk/virgin-money-life-insurance/

Save money at Virgin Money Life Insurance with our cashback & discount codes. Simply click through to Virgin Money Life Insurance and shop as ...

2
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13. Virginmoneyukplc.com
Explainer United States 1 year ago

Executive leadership team | About us | Virgin Money PLC

https://www.virginmoneyukplc.com/about-us/executive-leadership-team/

... at Aviva in several senior finance roles including CFO of Aviva Investors, CFO of UK & Ireland Life Insurance and CFO of UK & Ireland General Insurance.

3
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14. Quidco.com
Populist Texas 1 year ago

Virgin Money Life Insurance Up to £1050 Cashback | Quidco

https://www.quidco.com/virgin-money-life-insurance/

With Up to £1050 cashback at Virgin Money Life Insurance, you can make money while you shop. Along with cashback, we also offer vouchers and discount codes.

1
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15. Virgin-atlantic.com
Curious Brussel, België 1 year ago

Benefits of Working for Virgin Atlantic

https://careersuk.virgin-atlantic.com/life-at-virgin-atlantic/benefits

Search and apply for airline jobs at Virgin Atlantic Careers, and learn more about the ... Life Assurance; Income Protection; Critical Illness Insurance ...

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16. Usdaw.org.uk
Organizer San Francisco, CA 1 year ago

Discounts & Offers - Usdaw

https://www.usdaw.org.uk/Members/Discounts-Offers

Browse offers Special Offers Holiday Cars and Transport Entertainment Insurance Health and Beauty Money Shopping Gas and Electricity Students Legal Advice ...

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17. Lifeledger.com
Scholar Mumbai, Maharashtra, India 1 year ago

How to Register a Death with Virgin Money | Life Ledger

https://lifeledger.com/hub/bank/how-to-register-a-death-with-virgin-mo...

How to register a death with Virgin Money Insurance · Postal Notification – For Current and Savings Accounts you will need to send an official copy of the Death ...

1
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18. Moneysavingexpert.com
Guru Southampton, United Kingdom 1 year ago

Virgin Money to axe online credit card services next month

https://www.moneysavingexpert.com/news/2021/01/virgin-money-shuts-onli...

From 1 February, you'll no longer be able to use a desktop, tablet or mobile browser to log in and manage your Virgin Money credit card ...

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19. Reassured.co.uk
Curious Chicago, IL, USA 1 year ago

Life Insurance with Free Gift [2022 Best Deals*] | Reassured

https://www.reassured.co.uk/life-insurance/life-insurance-with-free-gi...

Vitality - Apple Watch Series 6 or Apple Watch SE; Legal & General - £100 Amazon or M&S gift card; Promis Life - £100 Argos gift card; Virgin Money ...

3
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20. Virgingalactic.com
Guru Portland, OR, United States 1 year ago

Join the Team - Virgin Galactic

https://www.virgingalactic.com/careers

Medical Insurance · Dental Insurance · Vision Insurance · Life Insurance · 401(K) · Section 125 plan · Paid holidays · Sick Time ...

6
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21. Cavendishonline.co.uk
Guru Singapore 1 year ago

Life Insurance - How to apply - Cavendish Online

https://www.cavendishonline.co.uk/how-to-apply

Zurich. Legal And General. Aviva. AIG. Beagle Street. Canada Life. Cavendish Life Cover. LVE. Royal London. Vitality Life. Virgin Money. Budget Insurance ...

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22. Virginexperiencedays.co.uk
Announcer 1 year ago

Virgin Experience Days | Experience Gifts & Presents

https://www.virginexperiencedays.co.uk/

Virgin Experience Days is the perfect place for great gift ideas. Click to find great gifts including Driving, Pampering, Animal and Flying Experiences.

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23. Reassure.co.uk
Reviewer Toronto, ON, Canada 1 year ago

Our business - ReAssure

https://www.reassure.co.uk/about-us/our-business/

ReAssure is the major life company of the ReAssure group ... insurance and investment business stretching back over 30 years, ReAssure is the ideal home for ...

2
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24. Aia.com.au
Outspoken Eugene, OR 1 year ago

AIA Vitality

https://www.aia.com.au/en/individual/aia-vitality.html

life with AIA Vitality ... AIA Vitality Members log in to ... AIA Vitality is available with eligible AIA Health and AIA Life Insurance policies.

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25. Bankofamerica.com
Scholar Austin, TX, United States 1 year ago

Personal & Small Business sign-in - Bank of America

https://www.bankofamerica.com/online-banking/sign-in/

Sign in to Mobile & Online Banking to access your personal and small business ... Life Agency Inc. (MLLA) and/or Banc of America Insurance Services, Inc., ...

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How do I contact Virgin Money by phone?

If it doesn't please contact us immediately anytime on 0800 012 1440 or +44 191 279 3244 if calling from abroad.

How do I contact Virgin Money by email?

  1. Email us at: [email protected].
  2. Address: Virgin Money, PO Box 10234, Wigston, LE18 9FA.

How do I speak to someone at Virgin Money?

Say hello to our latest current account switching offer.
...
Existing customers.
Existing customers Phone number Information & opening hours
Existing Virgin Money customers 0345 602 8301 8am - 6pm Monday to Friday 9am - 1pm Saturday
Existing Clydesdale Bank or Yorkshire Bank customers 0800 121 4203 8am - 6pm Monday to Friday
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Is Virgin Money credit card being discontinued?

Virgin Money has informed credit card customers that it will be turning off its online service from January 31, 2021.
Is Post Helpful?

Recent Tweets By virginmoney

Lamp
@VirginMoney @johnbobpot Hey, no neither of these accounts have a monthly fee. You can deposit money if and when you like. Thanks ^EM
2023-01-30 11:09:47
Lamp
@VirginMoney @FUSENorwich Hey, do you have access to the mobile banking app? You can request a new card there. If you don't have access to the app then you would need to give us a call in to arrange a new card be sent to you. Thanks ^EM
2023-01-30 10:52:48
Lamp
@VirginMoney @funrunrachel Hey Rach, yes we offer the current account switching service, where you give us the details of your current bank account and pick a date that you want everything to switch over to us on. We aren't offering any switching incentive at the moment. Thanks ^EM
2023-01-30 10:50:25
Lamp
@VirginMoney @Ryanarch2396 Hey Ryan, what were you trying to do when you got the error message? What kind of account do you have personal or business? Thanks ^EM
2023-01-30 10:36:01
Lamp
@VirginMoney @funrunrachel Hey Rach, sorry for the late response. The Sales might not notify you no. If they do it will be via email. We recommend using the M Account for a few months before applying for the M Plus Account 1/2
2023-01-30 06:03:58
Lamp
@VirginMoney @FUSENorwich If you are still struggling, not to worry. You can write to us using the live chat feature on the app or give us a call on 0800 121 4209 which is for our online business banking team. Thanks, ^DB 2/2
2023-01-30 05:17:47
Lamp
@VirginMoney @FUSENorwich Hey, hmmm there will be a bit at the top that allows you to view your profile. You can also go to more and look for the option "manage cards" You will be able to report the card as lost or stolen from there triggering a new one to be sent out to you 1/2
2023-01-30 05:17:15
Lamp
@VirginMoney @FUSENorwich Hey, thanks for getting in touch. Go to My Profile by clicking on the picture of a person on the top right. Click on manage card. Report the card on the account lost or stolen. The team will cancel the card and order you a new one. We hope this helps. Thanks ^DB
2023-01-30 03:58:28
Lamp
@VirginMoney @ClaireStarNow Hey Claire, brilliant, we are so glad to hear you managed to get this sorted and statements are being sent out to you. Let us know if we can be of anymore assistance. Thanks, ^DB
2023-01-30 02:14:20
Lamp
@VirginMoney @funrunrachel The only accounts that have a monthly fee are our premium accounts which are the Club M Account and Private Banking Accounts. Thanks, ^ DB 2/2
2023-01-30 02:12:28
Lamp
@VirginMoney @funrunrachel Hey Rach, thanks for getting in touch. No don't worry, we are happy to help you with any questions you may have. The M Plus current and the M Account both do not have a monthly fee 1/2
2023-01-30 02:12:03
Lamp
@VirginMoney @FUSENorwich Hey, thanks for getting in touch. We are happy we were able to help. Let us know how you get on. Thanks, ^DB
2023-01-30 01:40:35
Lamp
@VirginMoney @JanClearwater If you have an urgent query, feel free to contact our business team on 0800 756 0800. We hope this helps. Thanks ^DB 2/2
2023-01-30 01:37:06
Lamp
@VirginMoney @JanClearwater Hey Jan, thanks for messaging and reporting this. We haven't heard of anything from the technical team but will make sure to pass this over to them and make them aware of a potential bug on the app. 1/2
2023-01-30 01:35:59
Lamp
@VirginMoney @AndreaMorrall Ah that's great, pleased to hear you've managed to get everything back up and running. Just give me a shout if there's anything else I can do to help. ^KP
2023-01-29 03:00:42
Lamp
@VirginMoney @FantasySport22 I would maybe hang on a few more days to allow time for the post to arrive which normally takes around 3-5 working days. Or if you're in need of an urgent update, you'd be welcome to have a chat with our Savings team directly. Let me know if you need their number. ^KP
2023-01-29 02:44:38
Lamp
@VirginMoney @AndreaMorrall Ah okay. Have you removed the App from the previous iPad as it can only be ran off one device at any time? ^KP
2023-01-29 02:16:09
Lamp
@VirginMoney @AndreaMorrall Oh right I see. And have you checked that all of the software on the device is up to date and you're running on the latest version of iOS? ^KP
2023-01-29 01:58:54
Lamp
@VirginMoney @DaveHouto Hi Dave, sorry to hear you've been having some trouble making a payment. We've not had any issued raised at this side so I'll certainly feed that back. Could you try deleting/reinstalling the app to see if that helps fix things? ^KP
2023-01-29 01:46:56
Lamp
@VirginMoney @FantasySport22 Thanks for confirming that. When the 'read only' status shows, this would generally mean we've requested further information before the account would be fully open. What date did you open that? ^KP
2023-01-29 01:15:07
Lamp
@VirginMoney @beanobowers Hey Heather, We're sorry you feel this way, may I ask what issues you are having so we can check this with our business team. Thanks ^KM
2023-01-25 11:28:41
Lamp
@VirginMoney @AhlyaFateh Hi Ahyla, thanks for your tweet. Sorry you seem to be running into issues over there. Which of our App's are you struggling to use? ^LB
2023-01-25 09:58:53
Lamp
@VirginMoney @ClaireStarNow Hey Claire, We can print off a certificate of interest and have this posted to you if you give the team a call on 0800 028 3632 they can help you. Thanks ^KM
2023-01-25 04:35:27
Lamp
@VirginMoney @beanobowers Hey Heather, We're sorry to hear that you have had this experience with us, we always want to make it as easy as possible and we're sorry it wasn't met on this occasion. Can you please raise a complaint here:-https://t.co/y11MdhIMXJ so we can investigate for you. Thanks ^KM
2023-01-25 02:47:58
Lamp
@VirginMoney @Corcoran1978 Hey Chris, You can transfer from any account into your ISA account, doesnt only have to be Virgin. Hope this clear things up ^KM
2023-01-25 02:20:16
Lamp
@VirginMoney “Hey, we’re on TV!”📺 Brilliant to see our 2 Year Fixed Rate Cash ISA featured on The #MartinLewis Money Show Live tonight. https://t.co/6sGcql9pfh
2023-01-24 09:01:35
Lamp
@VirginMoney @Randomgear6 Hi James, thanks for reaching out. I am sorry to learn you are experiencing password issues. Please call our Business Team on 0800 756 0800 selecting option 4 from the menu and a member of the team will be happy to assist you. They are available Mon-Fri 8-6. Regards ^JB
2023-01-24 04:56:21
Lamp
@VirginMoney @djsylambert It’s never too late to kickstart your budget! You’ve got this 👏
2023-01-24 02:24:50
Lamp
@VirginMoney What’s your money personality? Tell us in the comments 👇 https://t.co/1uFxgBSrMJ
2023-01-24 01:17:30
Lamp
@VirginMoney @bernio74 Hi, Thanks for reaching out, Here at Virgin Money we listen to the needs and requests of our customers, it was a business decision to enable this change. This is now access via - Profile- logout, access and security . Hope this helps, ^SA
2023-01-23 11:29:34
Lamp
@VirginMoney @claireabelle111 Hi Claire, tanks for reaching out, yes you can still take this to branch. Thanks ^SA
2023-01-23 10:45:45
Lamp
@VirginMoney @bernio74 Hi, thanks for reaching out, we have made some essential changes to the Mobile app, in order to log out securely - Profile- logout, access and security, hope this helps, thanks ^SA
2023-01-23 10:39:55
Lamp
@VirginMoney @garyvanjackson Ah got you, you'll need to link in with our mobile helpdesk team on, 0800 328 3578. They're open between 8am - 6pm Mon-Fri or 9am-3pm on Sat. ^DH
2023-01-23 08:49:36
Lamp
@VirginMoney @garyvanjackson Hi Gary, thanks for dropping us a Tweet. Sorry to see you're not receiving your activation text. So I can point you in the right direction, can you confirm the type of account you have with us? ^DH
2023-01-23 08:25:48
Lamp
@VirginMoney @heather_wdw Hey Heather, Sorry to hear you are having issues with this. Can I ask what kind of account you have with us to point you in the right direction? Thanks ^EM
2023-01-20 04:30:55
Lamp
@VirginMoney @Gr8WineOnlineUK Hey, Sorry to hear you are having issues with this. Can you please advise what kind of account you have with us so we can point you in the right direction please? Thanks ^EM
2023-01-20 04:19:32
Lamp
@VirginMoney You don't want to miss this 👇 https://t.co/Sv2GGs98HM
2023-01-20 04:02:57
Lamp
@VirginMoney @safetymannie Hey Craig, sorry to hear you are having issues. What is the issue you are having? Thanks ^EM
2023-01-20 01:25:54
Lamp
@VirginMoney Our customers bagged just over a billion pounds of groceries last year. In 2023, why not make more use of our ‘Pots’ feature to set money aside to help with the cost of living and groceries. Head to the M Plus Saver section in our app to get started. #MoneyOnYourMind https://t.co/xkFne9jMVF
2023-01-19 02:36:54
Lamp
@VirginMoney @tommcgiv Hey Tom, there may not be anyone available to chat at the moment and that's why its not available. Are you able to log into your account? Thanks ^EM
2023-01-18 05:03:51
Lamp
@VirginMoney @JohnFIrwin Hi John, I am sorry you had issues reaching the correct department. In order to ensure you have the correct number for any future queries can you please tell me what type of account you contacting us about today? Regards ^JB
2023-01-17 12:43:20
Lamp
@VirginMoney Make 2023 the year you level up your business 👇 https://t.co/MSqctiaZGL
2023-01-17 09:07:07
Lamp
@VirginMoney You don't want to miss this 👇 https://t.co/rTvmWGRGI5
2023-01-17 01:58:56
Lamp
@VirginMoney @Tom_fridafan45 Hey Tom, thanks for getting in touch. Unfortunately, we wouldn't be able to action anything on social media. If you give us a call on 0800 121 7365 and give the agent on the phone your request, they will be more than happy to help you out. Thanks DB^
2023-01-16 08:51:50
Lamp
@VirginMoney @pooleodyssey Hi Jo, we're sorry to hear this. It can generally take 3-5 days for our team to receive and upload the documents. They'll then send any original documents back to you via recorded delivery so please expect them back within the new week or so depending on the post. ^JS
2023-01-16 04:46:21
Lamp
@VirginMoney @toothisoutthere Hi Billi, thanks for reaching out. You'll be best off giving our team a call to get your online details. The best number to reach them on is 03456 10 20 30 and they're available 8am - 9pm Monday to Friday and 9am - 6pm Saturday. ^TR
2023-01-15 12:24:30
Lamp
@VirginMoney @leek_gripp Hi Lee, thanks for getting in touch. We're sorry to hear this. Our Credit Card team are open today if you can give them a call on 0800 011 3210. ^TR
2023-01-15 11:48:08
Lamp
@VirginMoney @geemickdee Hi Gemma, thanks for reaching out. If you're unable to access the Credit Card App then you'll need to give our team a call to get this closed. The best number to reach them on is 0800 011 3210 and they're available 8am - 8pm Monday - Saturday and 10am - 5pm on Sunday's. ^TR
2023-01-15 02:37:57
Lamp
@VirginMoney @LauraS2018 You can give us a call and raise this matter as a complaint if you wish. Best number is 0800 121 7365 and we will have a complaints manager take a deeper dive and look into this further for you. Thanks DB^ 3/3
2023-01-14 12:00:25
Lamp
@VirginMoney @LauraS2018 POA does need to be set up in a branch unless the branch call you and arrange another way of getting this actioned. We do apologise if you feel like we have let you down. 2/3
2023-01-14 11:59:23
Lamp
@VirginMoney @LauraS2018 Hey Laura, thanks for getting touch. We are sorry to hear that there were a number of unknown transactions on the account. If the account in question was not yours our team would of need to speak to the account holder for security. 1/
2023-01-14 11:58:37
Lamp
@VirginMoney @F_Fascination Hi there, Thanks for getting in touch. Are you waiting on a Debit Card or a Credit Card arriving? ^GW
2023-01-14 08:20:24
Lamp
@VirginMoney @Corcoran1978 Hey Chris, Yeah that it correct, you can view this account on your app. Thanks ^KM
2023-01-13 09:49:05
Lamp
@VirginMoney @SeymourOfDem Hey, We're sorry to hear you feel that way, may I ask what issues that you're having? Thanks ^KM
2023-01-13 09:17:46
Lamp
@VirginMoney @JoJinx Hi Jo, thanks for reaching out to us. We can only apologise as our App was down for maintenance from 9pm-6am, but the default automated message 'Something's up' was showing. Please close down and reopen our App to gain access. ^JS
2023-01-13 09:03:00
Lamp
@VirginMoney @mira3872 Hi, if someone has accessed your account, this is fraud and needs reported immediately 0800 121 7365. Thanks ^SA
2023-01-13 05:49:07
Lamp
@VirginMoney @Kendo1Nagasaki Hi, thanks for reaching out, you can set up notifications on the app via alerts and notifications. please see - https://t.co/BM3Fp3j2UM . Hope this helps, thanks ^SA
2023-01-13 05:45:23
Lamp
@VirginMoney @Kathrynguy6Guy Hi Kathryn, we can only apologise as this isn't a Live Chat and some of our responses may not be instant. However we're up to date with our replies so please keep an eye for our response and minute now and we'll continue over there. ^JS
2023-01-13 01:24:43
Lamp
@VirginMoney @Corcoran1978 Hi Chris, thanks for your message. If it's the Easy Access Cash ISA you're looking at then yes, you'd be able to access that using your existing log in details and view both accounts at a glance. ^KP
2023-01-12 07:04:34
Lamp
@VirginMoney @GayleGow Hey Gayle. We're not aware of any issues with the app, is there something specific happening so that we can help you? Thanks ^KM
2023-01-09 10:25:00
Lamp
@VirginMoney @mo22195150 Hi there, you can request the closure online at https://t.co/YlCDso5poV You would just to ensure that there is no outstanding balance and no pending transactions or payments. ^GW
2023-01-09 09:02:28
Lamp
@VirginMoney @diorbhail1 Good morning Dorothy, Unfortunately, we do not allow third-party access to our services. If this is something you would like to discuss further, please give the team a call on 0800 756 0800. Thanks ^KM
2023-01-09 08:55:27
Lamp
@VirginMoney @MarciaRodmell Good morning, Thank you for getting in touch, these automatically go paperless when signing up for online. You can change this by signing onto your app > Going to icon at the top right > communication preference's > paper free and make sure they are turned off. Thanks ^KM
2023-01-09 08:20:19
Lamp
@VirginMoney @harness68 Appreciate your message and I'm sorry to hear you've been waiting a while to be seen. You'd be best asking a member of staff directly as there could be a genuine reason such as sickness or annual leave. ^KP
2023-01-07 12:47:26
Lamp
@VirginMoney @pj_rob Hi Rob, thanks for your tweet. Our Everyday mortgages limit overpayments to 10% of your outstanding balance per calendar year. Here's a link to the various ways you'd be able to do that; https://t.co/kBPDu0wu5I. ^KP
2023-01-07 12:01:05
Lamp
@VirginMoney @Kaz_Dey Not to worry we can guide you, feel free to give us a call on 0800 028 3632 and we can take you through this step by step, lines are open to 1pm today. -thanks ^TC
2023-01-07 09:34:53
Lamp
@VirginMoney @Soberlyrunning Completely agree Sarah and I can only imagine how frustrating it is having to do that each and every time. This is why I've suggested giving the team a call to see if there's anything they can do at this side to stop that from happening. ^KP
2023-01-07 03:44:22
Lamp
@VirginMoney @Soberlyrunning Thanks for confirming that Sarah. We usually find deleting/reinstalling the app irons out any creases but if this hasn't worked for you, it might be worth giving us a call to see if we can spot anything in the background at this side? ^KP
2023-01-07 03:22:42
Lamp
@VirginMoney @debscooper Hi Debs, sorry to hear you've been caught up in our call queues. We've been exceptionally busy today and we're working hard to try and get calls picked up as quickly as possible. Could I ask what team you're trying to reach and the reason for your call? ^KP
2023-01-07 03:06:49
Lamp
@VirginMoney @MarciaRodmell Hi Marcia, appreciate your feedback. I'm sorry to hear you feel that since the migration of all three banks, things seem to have gone a little downhill. Could I ask what type of account it is that you hold? ^KP
2023-01-07 03:04:39
Lamp
@VirginMoney @Soberlyrunning Hi Sarah, thanks for sharing this. Could I ask first of all if this is our Credit Card or Banking App you continue to have issues with? ^KP
2023-01-07 02:58:30
Lamp
@VirginMoney @DiscountNuke Hey, Thanks for getting in touch, we were experiencing some app issues, can I check if this has been resolved for you? Thanks^KM
2023-01-06 09:51:58
Lamp
@VirginMoney @Horatio96059371 Hey Horatio, We're not aware of any issues with the app at the moment, did you manage to get this resolved or are you still having this issue? Thanks ^KM
2023-01-06 09:07:11
Lamp
@VirginMoney @ilovemaryjj Hey, We're not aware of any issues with the app at the moment, did you manage to get this resolved or are you still having this issue? Thanks^KM
2023-01-06 09:06:14
Lamp
@VirginMoney @Kaz_Dey Most our branches close at 4pm. You can find more branches near you here https://t.co/bmhmOmdmgk You can also go into your local post office. Find out more about doing your banking at your local post office here https://t.co/Z6MlgY6Jgp Thanks DB^
2023-01-06 05:57:40
Lamp
@VirginMoney @Kaz_Dey Hey Karen, thanks for getting in touch. You can do this by scanning it into the app up to £1,000 a cheque and £5,000 a day. If its more than the daily limit then you can go into your local Virgin Money branch and deposit it there. Hope this helps. Thanks DB^
2023-01-06 05:53:52
Lamp
@VirginMoney @BigboyBurg Providing ID is usually the final step, however there can be additional checks our underwriters need to make, but this would be on a case by case basis. ^DH
2023-01-06 05:38:50
Lamp
@VirginMoney @BigboyBurg Hi there, thanks for linking in with us. Once you've provided the relevant ID, this can take up to 5 working days to review, then you'll be given the outcome of the application via email. Hope this helps, let me know if you have any other questions. ^DH
2023-01-06 05:35:39
Lamp
@VirginMoney @Kaz_Dey Hi Karen, thanks for linking in. Sorry to see that our opening times aren't suitable to you. Can I ask what the reason for needing to go into one of our stores was? ^DH
2023-01-06 05:28:46
Lamp
@VirginMoney @Matthew15764298 Hi Matthew, sorry to hear this, this can sometimes happen if you have Wi-Fi calling enabled, are you able to turn this off and give it another go? ^DH
2023-01-06 04:43:36
Lamp
@VirginMoney @smoo_86 Hi Steven, we've not seen any reports of outages at the moment. So I can look to help, can you confirm the type of account you have with us? ^DH
2023-01-06 04:42:26
Lamp
@VirginMoney @60deejay Hi Denise, thanks for linking in. Sorry to see you've had a negative experience at one of our stores. Are you able to send us a DM with some more information about this and we can look to pass it onto the relevant store? ^DH
2023-01-06 03:20:59
Lamp
@VirginMoney @silvermanbelle Hey Jackie, thanks for getting in touch. We haven't had any news from the awards team but we will let our customers know if there are. You can also keep an eye out for any updates made in the Exclusive awards section on the app in the coming months. Thanks, Dan
2023-01-06 01:43:57
Lamp
@VirginMoney @littlecure74 Hey Dee, I am sorry you are having issues with transferring money. What seems to be the issue when you are trying to transfer money? Are you using your business account? Thanks ^EM
2023-01-05 11:05:52
Lamp
@VirginMoney @lou_winter Hi Louise, thanks for reaching out. Am I right in thinking it's our Credit Card app you're struggling to access? ^KP
2023-01-05 10:59:46
Lamp
@VirginMoney @nsarge1 Hi Neil, thanks for your tweet. Could I ask what type of ISA it is that you currently hold with us? ^KP
2023-01-05 07:07:42
Lamp
@VirginMoney @Big_red_ryan Hi Ryan, sorry to hear you've not received any of those cards requested. Would these be Debit or Credit Cards? ^KP
2023-01-05 07:05:04
Lamp
@VirginMoney @SimoneGoodnessC Hi, thanks for reaching out. A cheque is valid for 6 months from date on the cheque. Thanks ^AB
2023-01-05 05:33:17
Lamp
@VirginMoney @SteveJHarris Hi Steve, sorry to hear you're struggling to make contact. Could I ask which team you're trying ti reach and the query? ^KP
2023-01-05 05:24:08
Lamp
@VirginMoney @oofc23oo Hi, thanks for getting back to us. The app is not currently down. If this is a business account, you have please call our team on 0800 756 0800 or if a personal account please call us on 0800 121 7365 so we can access your account to see what the issue is. Thanks ^AB
2023-01-05 05:12:09
Lamp
@VirginMoney @Ruppells Hi, thanks for getting in touch. The app is not down today. If you are still having issues accessing the app or using your debit card you will need to call us on 0800 121 7365 so we can assist you further. Thanks ^AB
2023-01-05 04:53:12
Lamp
@VirginMoney @oofc23oo Hi there, sorry to hear you're still have problems accessing our app. Could I just check if this is our Banking or Credit Card app you're referring to? ^KP
2023-01-05 03:55:35
Lamp
@VirginMoney @littlecure74 Hi Dee, thanks for getting in contact. The app is currently not down, if you are still having issues using the app then please call our business team on 0800 756 0800 option 4 and they will be able to look into this further for you. Thanks ^AB
2023-01-05 01:30:26
Lamp
@VirginMoney @WeeHB Hi, thanks for getting in touch. Sorry to hear you having trouble accessing you mobile app. Please call our business service team on 0800 756 0800 choose option 4 and they will be able to look into this for you. Thanks ^AB
2023-01-05 01:25:52
Lamp
@VirginMoney @ryanfthomas Hey Ryan, what account do you currently have? If its to downgrade you will have to speak to an advisor to discuss it what benefits ect you will be loosing. If you can call in on 0800 678 3350 there may be a bit of a wait. Thanks ^EM
2023-01-04 09:45:04
Lamp
@VirginMoney @heyimdandan Hey, no it doesn't reflect 4 weeks pay in this yet I am afraid. That will be why it shows like that. Thanks ^EM
2023-01-04 08:56:01
Lamp
@VirginMoney Hey Antony, no there is no way of reversing this. It is not something our bank supports. Thanks ^EM
2023-01-03 12:54:11
Lamp
@VirginMoney @Mohammed_Ali395 Hey Mohammed, I am very sorry you are having this issue. We are unable to take any details over this channel as it is not secure. You will need to contact the relevant team for updates. Thanks ^EM
2023-01-03 09:35:51
Lamp
@VirginMoney @Michael23529243 Hey Michael, if you can contact the number provided by my colleague they will look into what support we can offer you at this time. Thanks ^EM
2023-01-03 09:27:05
Lamp
@VirginMoney @TheRealAntsco If you wish to raise a complaint in regards to this, please us the link: https://t.co/gAtxSmTOGi Thanks ^ Jacque
2023-01-03 08:55:26
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