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Virgin Travel Insurance Login

Organizer Tromsø, Norway

Find top links about Virgin Travel Insurance Login along with social links, FAQs, and more. If you are still unable to resolve the login problem, read the troubleshooting steps or report your issue.

Mar 31, 22 (Updated: Oct 08, 22)

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1. Virginmoney.com
Disciplined Maidstone, UK 2 years ago

Manage Your Travel Insurance Quote Or Policy - Virgin Money ...

https://travel.virginmoney.com/policylogin.aspx

Sign in to retrieve a quote or an existing policy. Sign into your account to download your policy documents and view your existing travel insurance quotes.

Social Handles

Virginmoney.com Official Pages

Sign on to Virgin Money Credit Cards
Virgin Money | Everyday Banking, Credit..
Credit Card Help - Virgin Money - eGain
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Homepage | Virgin Money UK
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Policy Login Details for Virgin Money..

Page Status Information

Checked At HTTP Status Code Connect Time (ms) Result
2024-04-27 15:03:35 0 197 Probably Active
2024-04-24 09:52:29 0 324 Probably Active
2024-04-20 00:06:46 0 324 Probably Active
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2. Policymanager.com.au
Scholar 2 years ago

Home - Virgin Travel Insurance

https://policymanager.com.au/virginmoney/

If you are unable to login contact Customer Service on 1800 134 419. Mon-Fri 8am - 7pm AEST Sat 8am - 5pm AEST Sunday Closed ...

3
1
3. Virginholidays.co.uk
Guru Houston, TX, United States 2 years ago

Travel Insurance - Virgin Holidays

https://www.virginholidays.co.uk/travel-extras/travel-insurance

Booking your travel insurance through Virgin Atlantic gives you the reassurance that we have you covered from the start to finish of your holiday.

2
0
4. Virginatlantic.com
Critic 2 years ago

Travel insurance | Extras and upgrades | Virgin Atlantic

https://flywith.virginatlantic.com/cn/en/upgrades-and-extras/travel-in...

Our travel insurance is available exclusively to UK residents with up to £15,000,000 cover for medical expenses and up to £5,000 per person for ...

3
1
5. Moneysupermarket.com
Critic France 2 years ago

Compare Cheap Travel Insurance | MoneySuperMarket

https://www.moneysupermarket.com/travel-insurance/

Find affordable cover for your next holiday when you compare travel insurance with MoneySuperMarket.

4
0
6. Ybonline.co.uk
Legendary Tunisie 2 years ago

Virgin Money M Plus Account | Yorkshire Bank

https://secure.ybonline.co.uk/personal/current-accounts/virgin-money/

Simple and secure. It's quick and easy to sign in using your face or fingerprint. Prefer using a passcode? You can still set up a six-digit ...

3
0
7. Virginmedia.com
Refiner 2 years ago

Everything you need to know about Virgin Media Protect

https://www.virginmedia.com/help/virgin-media-protect-faqs

Make a Claim | Virgin Media Protect Insurance | Virgin Mobile. Help and Support from Virgin Media. We have articles, videos and troubleshooting guides for ...

6
0
8. Af.mil
Teacher Poland 1 year ago

www virgin holidays booking login com Sign In Online Info

https://safety.af.mil/www-virgin-holidays-booking-login-com-sign-in-on...

If your holiday is going ahead as planned, you can continue to pay for your holiday in Manage my booking, even if travelling in less than 12 ...

2
1
9. Smartmoneypeople.com
Scholar Minneapolis, MN 1 year ago

Virgin Money Travel Insurance Reviews

https://smartmoneypeople.com/virgin-money-reviews/product/virgin-trave...

Click here to read 71 customer reviews of Virgin Money Travel Insurance, ... To log in to find out your policy number, you have to already know your policy ...

1
0
10. Cbonline.co.uk
Legendary Tampere, Finland 1 year ago

Travel Insurance | Clydesdale Bank

https://secure.cbonline.co.uk/personal/insurance/travel-insurance/

Get protected with home buildings and content cover, and life and critical illness cover from Clydesdale Bank.

0
1
Scholar 1 year ago

Clydesdale Bank | Personal, Business, and Private Banking ...

https://secure.cbonline.co.uk/

Personal Banking made easy with Clydesdale Bank. Become a customer and enjoy personal service, secure online banking and access to branches across the UK.

2
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11. Virginaustralia.com
Teacher Kelowna, BC, Canada 1 year ago

Travel insurance offers | Virgin Australia

https://www.virginaustralia.com/uk/en/book/partner-offers/travel-insur...

Get domestic and overseas cover today and travel knowing you are protected with Cover-More. 24/7 Emergency Assistance; Instant Cover; Easy Online Claims; Earn ...

4
1
12. Postoffice.co.uk
Critic 1 year ago

Virgin Money | Banking Services | Post Office®

https://www.postoffice.co.uk/virgin-money

Access a range of Virgin Money bank services in the Post Office® branches: withdraw, deposit or collect cash from your bank account, pension or benefits.

6
0
13. Vitality.co.uk
Teacher Japan 1 year ago

Vitality Insurance And Investment Plans

https://www.vitality.co.uk/

Vitality shared value insurance and investments are here to help and protect you. We share the benefits of healthy living and good driving with our members.

5
0
14. Insurancetimes.co.uk
Curious UK 1 year ago

Essex-based broker partners with Virgin Money on travel ...

https://www.insurancetimes.co.uk/news/essex-based-broker-partners-with...

Essex-based insurance broker Hood Group has partnered with banking and financial services brand Virgin Money to provide travellers with ...

2
1
15. Rsm.ac.uk
Teacher Stockholm, Sweden 1 year ago

Member Offers and Discounts | The Royal Society of Medicine

https://www.rsm.ac.uk/my-membership/offers-and-discounts/

Travel insurance (including gap year) discounts with Hiscox ... Login to access. WEXAS Travel White membership ... £50 off your first case of Virgin Wines.

1
1
16. Usdaw.org.uk
Disciplined Fort Worth, Texas, USA 1 year ago

Discounts & Offers - Usdaw

https://www.usdaw.org.uk/Members/Discounts-Offers

Browse offers Special Offers Holiday Cars and Transport Entertainment Insurance Health and Beauty Money Shopping Gas and Electricity Students Legal Advice ...

5
1
17. Virgin.com
Organizer Australia 1 year ago

User account | Virgin Tribe

https://tribe.virgin.com/user

Custom menu · Login · Having trouble logging into our new site? · Register for Virgin Tribe · We use cookies to improve your experience on our website.

5
0
18. Natwestinternational.com
Editor Bristol, United Kingdom 1 year ago

Gold Account | Current Accounts | NatWest International

https://www.natwestinternational.com/personal/current-accounts/gold-ac...

Our Gold account is a current account with travel insurance, protection for hiring a car, and even a concierge service to book your next holiday.

6
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19. Which.co.uk
Guru 1 year ago

Virgin Money travel insurance review - Which? - Which.co.uk

https://www.which.co.uk/money/insurance/travel-insurance/travel-insura...

Members can log in to read our full policy analysis. If you're not already a member, join Which? and get full access to these results and all our reviews. In ...

4
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20. Moneytothemasses.com
Disciplined Portugal 1 year ago

Virgin Money travel insurance review

https://moneytothemasses.com/quick-savings/insurance-2/travel-insuranc...

Virgin Money's travel insurance policies also include cover for trips within the UK (excluding medical cover, hospital benefit and delayed or ...

2
0
21. Nimblefins.co.uk
Guru 1 year ago

Virgin Money Travel Insurance Review: Is it Right for You?

https://www.nimblefins.co.uk/virgin-money-travel-insurance-review

Should you buy Virgin Money holiday cover? Find out what sets Virgin Money travel insurance apart, and learn the differences between buying ...

6
1
22. Liverpoolecho.co.uk
Teacher Sydney, Australia 1 year ago

Admiral, Virgin Money and Asda travel insurance updates ...

https://www.liverpoolecho.co.uk/news/liverpool-news/admiral-virgin-mon...
1
1
23. Virginexperiencedays.co.uk
Reviewer 1 year ago

Virgin Experience Days | Experience Gifts & Presents

https://www.virginexperiencedays.co.uk/

Virgin Experience Days is the perfect place for great gift ideas. Click to find great gifts including Driving, Pampering, Animal and Flying Experiences.

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Frequently Asked Questions

Can I cancel Virgin Travel Insurance?

Cancelling your policy
If you would like to cancel your policy please call us on 0330 400 1249 or email [email protected].

What is my virgin travel insurance policy number?

Your policy number is on your Certificate of Insurance. If you don't have your certificate handy, we can send it to the email address you used to purchase the policy.

How do I cancel my virgin life insurance?

Can I cancel the policy at any time? Of course - just call 0800 294 7575. There is no cash value if you cancel your policy at any time. We're here from 8am to 8pm Monday to Friday, 9am to 5pm Saturdays.

Does Virgin Travel Insurance Cover cruises?

Single Trip - Cruise Insurance
Our specialist cruise policy offers additional benefits including: Cruise connection, Missed port, Cabin confinement, Excursions cover.

How do I contact Virgin Money by phone?

If it doesn't please contact us immediately anytime on 0800 012 1440 or +44 191 279 3244 if calling from abroad.

How do I contact Virgin Money by email?

  1. Email us at: [email protected].
  2. Address: Virgin Money, PO Box 10234, Wigston, LE18 9FA.

How do I speak to someone at Virgin Money?

Say hello to our latest current account switching offer.
...
Existing customers.
Existing customers Phone number Information & opening hours
Existing Virgin Money customers 0345 602 8301 8am - 6pm Monday to Friday 9am - 1pm Saturday
Existing Clydesdale Bank or Yorkshire Bank customers 0800 121 4203 8am - 6pm Monday to Friday
4 more rows

Is Virgin Money credit card being discontinued?

Virgin Money has informed credit card customers that it will be turning off its online service from January 31, 2021.
Is Post Helpful?

Recent Tweets By virginmoney

Lamp
@VirginMoney @johnbobpot Hey, no neither of these accounts have a monthly fee. You can deposit money if and when you like. Thanks ^EM
2023-01-30 11:09:47
Lamp
@VirginMoney @FUSENorwich Hey, do you have access to the mobile banking app? You can request a new card there. If you don't have access to the app then you would need to give us a call in to arrange a new card be sent to you. Thanks ^EM
2023-01-30 10:52:48
Lamp
@VirginMoney @funrunrachel Hey Rach, yes we offer the current account switching service, where you give us the details of your current bank account and pick a date that you want everything to switch over to us on. We aren't offering any switching incentive at the moment. Thanks ^EM
2023-01-30 10:50:25
Lamp
@VirginMoney @Ryanarch2396 Hey Ryan, what were you trying to do when you got the error message? What kind of account do you have personal or business? Thanks ^EM
2023-01-30 10:36:01
Lamp
@VirginMoney @funrunrachel Hey Rach, sorry for the late response. The Sales might not notify you no. If they do it will be via email. We recommend using the M Account for a few months before applying for the M Plus Account 1/2
2023-01-30 06:03:58
Lamp
@VirginMoney @FUSENorwich If you are still struggling, not to worry. You can write to us using the live chat feature on the app or give us a call on 0800 121 4209 which is for our online business banking team. Thanks, ^DB 2/2
2023-01-30 05:17:47
Lamp
@VirginMoney @FUSENorwich Hey, hmmm there will be a bit at the top that allows you to view your profile. You can also go to more and look for the option "manage cards" You will be able to report the card as lost or stolen from there triggering a new one to be sent out to you 1/2
2023-01-30 05:17:15
Lamp
@VirginMoney @FUSENorwich Hey, thanks for getting in touch. Go to My Profile by clicking on the picture of a person on the top right. Click on manage card. Report the card on the account lost or stolen. The team will cancel the card and order you a new one. We hope this helps. Thanks ^DB
2023-01-30 03:58:28
Lamp
@VirginMoney @ClaireStarNow Hey Claire, brilliant, we are so glad to hear you managed to get this sorted and statements are being sent out to you. Let us know if we can be of anymore assistance. Thanks, ^DB
2023-01-30 02:14:20
Lamp
@VirginMoney @funrunrachel The only accounts that have a monthly fee are our premium accounts which are the Club M Account and Private Banking Accounts. Thanks, ^ DB 2/2
2023-01-30 02:12:28
Lamp
@VirginMoney @funrunrachel Hey Rach, thanks for getting in touch. No don't worry, we are happy to help you with any questions you may have. The M Plus current and the M Account both do not have a monthly fee 1/2
2023-01-30 02:12:03
Lamp
@VirginMoney @FUSENorwich Hey, thanks for getting in touch. We are happy we were able to help. Let us know how you get on. Thanks, ^DB
2023-01-30 01:40:35
Lamp
@VirginMoney @JanClearwater If you have an urgent query, feel free to contact our business team on 0800 756 0800. We hope this helps. Thanks ^DB 2/2
2023-01-30 01:37:06
Lamp
@VirginMoney @JanClearwater Hey Jan, thanks for messaging and reporting this. We haven't heard of anything from the technical team but will make sure to pass this over to them and make them aware of a potential bug on the app. 1/2
2023-01-30 01:35:59
Lamp
@VirginMoney @AndreaMorrall Ah that's great, pleased to hear you've managed to get everything back up and running. Just give me a shout if there's anything else I can do to help. ^KP
2023-01-29 03:00:42
Lamp
@VirginMoney @FantasySport22 I would maybe hang on a few more days to allow time for the post to arrive which normally takes around 3-5 working days. Or if you're in need of an urgent update, you'd be welcome to have a chat with our Savings team directly. Let me know if you need their number. ^KP
2023-01-29 02:44:38
Lamp
@VirginMoney @AndreaMorrall Ah okay. Have you removed the App from the previous iPad as it can only be ran off one device at any time? ^KP
2023-01-29 02:16:09
Lamp
@VirginMoney @AndreaMorrall Oh right I see. And have you checked that all of the software on the device is up to date and you're running on the latest version of iOS? ^KP
2023-01-29 01:58:54
Lamp
@VirginMoney @DaveHouto Hi Dave, sorry to hear you've been having some trouble making a payment. We've not had any issued raised at this side so I'll certainly feed that back. Could you try deleting/reinstalling the app to see if that helps fix things? ^KP
2023-01-29 01:46:56
Lamp
@VirginMoney @FantasySport22 Thanks for confirming that. When the 'read only' status shows, this would generally mean we've requested further information before the account would be fully open. What date did you open that? ^KP
2023-01-29 01:15:07
Lamp
@VirginMoney @beanobowers Hey Heather, We're sorry you feel this way, may I ask what issues you are having so we can check this with our business team. Thanks ^KM
2023-01-25 11:28:41
Lamp
@VirginMoney @AhlyaFateh Hi Ahyla, thanks for your tweet. Sorry you seem to be running into issues over there. Which of our App's are you struggling to use? ^LB
2023-01-25 09:58:53
Lamp
@VirginMoney @ClaireStarNow Hey Claire, We can print off a certificate of interest and have this posted to you if you give the team a call on 0800 028 3632 they can help you. Thanks ^KM
2023-01-25 04:35:27
Lamp
@VirginMoney @beanobowers Hey Heather, We're sorry to hear that you have had this experience with us, we always want to make it as easy as possible and we're sorry it wasn't met on this occasion. Can you please raise a complaint here:-https://t.co/y11MdhIMXJ so we can investigate for you. Thanks ^KM
2023-01-25 02:47:58
Lamp
@VirginMoney @Corcoran1978 Hey Chris, You can transfer from any account into your ISA account, doesnt only have to be Virgin. Hope this clear things up ^KM
2023-01-25 02:20:16
Lamp
@VirginMoney “Hey, we’re on TV!”📺 Brilliant to see our 2 Year Fixed Rate Cash ISA featured on The #MartinLewis Money Show Live tonight. https://t.co/6sGcql9pfh
2023-01-24 09:01:35
Lamp
@VirginMoney @Randomgear6 Hi James, thanks for reaching out. I am sorry to learn you are experiencing password issues. Please call our Business Team on 0800 756 0800 selecting option 4 from the menu and a member of the team will be happy to assist you. They are available Mon-Fri 8-6. Regards ^JB
2023-01-24 04:56:21
Lamp
@VirginMoney @djsylambert It’s never too late to kickstart your budget! You’ve got this 👏
2023-01-24 02:24:50
Lamp
@VirginMoney What’s your money personality? Tell us in the comments 👇 https://t.co/1uFxgBSrMJ
2023-01-24 01:17:30
Lamp
@VirginMoney @bernio74 Hi, Thanks for reaching out, Here at Virgin Money we listen to the needs and requests of our customers, it was a business decision to enable this change. This is now access via - Profile- logout, access and security . Hope this helps, ^SA
2023-01-23 11:29:34
Lamp
@VirginMoney @claireabelle111 Hi Claire, tanks for reaching out, yes you can still take this to branch. Thanks ^SA
2023-01-23 10:45:45
Lamp
@VirginMoney @bernio74 Hi, thanks for reaching out, we have made some essential changes to the Mobile app, in order to log out securely - Profile- logout, access and security, hope this helps, thanks ^SA
2023-01-23 10:39:55
Lamp
@VirginMoney @garyvanjackson Ah got you, you'll need to link in with our mobile helpdesk team on, 0800 328 3578. They're open between 8am - 6pm Mon-Fri or 9am-3pm on Sat. ^DH
2023-01-23 08:49:36
Lamp
@VirginMoney @garyvanjackson Hi Gary, thanks for dropping us a Tweet. Sorry to see you're not receiving your activation text. So I can point you in the right direction, can you confirm the type of account you have with us? ^DH
2023-01-23 08:25:48
Lamp
@VirginMoney @heather_wdw Hey Heather, Sorry to hear you are having issues with this. Can I ask what kind of account you have with us to point you in the right direction? Thanks ^EM
2023-01-20 04:30:55
Lamp
@VirginMoney @Gr8WineOnlineUK Hey, Sorry to hear you are having issues with this. Can you please advise what kind of account you have with us so we can point you in the right direction please? Thanks ^EM
2023-01-20 04:19:32
Lamp
@VirginMoney You don't want to miss this 👇 https://t.co/Sv2GGs98HM
2023-01-20 04:02:57
Lamp
@VirginMoney @safetymannie Hey Craig, sorry to hear you are having issues. What is the issue you are having? Thanks ^EM
2023-01-20 01:25:54
Lamp
@VirginMoney Our customers bagged just over a billion pounds of groceries last year. In 2023, why not make more use of our ‘Pots’ feature to set money aside to help with the cost of living and groceries. Head to the M Plus Saver section in our app to get started. #MoneyOnYourMind https://t.co/xkFne9jMVF
2023-01-19 02:36:54
Lamp
@VirginMoney @tommcgiv Hey Tom, there may not be anyone available to chat at the moment and that's why its not available. Are you able to log into your account? Thanks ^EM
2023-01-18 05:03:51
Lamp
@VirginMoney @JohnFIrwin Hi John, I am sorry you had issues reaching the correct department. In order to ensure you have the correct number for any future queries can you please tell me what type of account you contacting us about today? Regards ^JB
2023-01-17 12:43:20
Lamp
@VirginMoney Make 2023 the year you level up your business 👇 https://t.co/MSqctiaZGL
2023-01-17 09:07:07
Lamp
@VirginMoney You don't want to miss this 👇 https://t.co/rTvmWGRGI5
2023-01-17 01:58:56
Lamp
@VirginMoney @Tom_fridafan45 Hey Tom, thanks for getting in touch. Unfortunately, we wouldn't be able to action anything on social media. If you give us a call on 0800 121 7365 and give the agent on the phone your request, they will be more than happy to help you out. Thanks DB^
2023-01-16 08:51:50
Lamp
@VirginMoney @pooleodyssey Hi Jo, we're sorry to hear this. It can generally take 3-5 days for our team to receive and upload the documents. They'll then send any original documents back to you via recorded delivery so please expect them back within the new week or so depending on the post. ^JS
2023-01-16 04:46:21
Lamp
@VirginMoney @toothisoutthere Hi Billi, thanks for reaching out. You'll be best off giving our team a call to get your online details. The best number to reach them on is 03456 10 20 30 and they're available 8am - 9pm Monday to Friday and 9am - 6pm Saturday. ^TR
2023-01-15 12:24:30
Lamp
@VirginMoney @leek_gripp Hi Lee, thanks for getting in touch. We're sorry to hear this. Our Credit Card team are open today if you can give them a call on 0800 011 3210. ^TR
2023-01-15 11:48:08
Lamp
@VirginMoney @geemickdee Hi Gemma, thanks for reaching out. If you're unable to access the Credit Card App then you'll need to give our team a call to get this closed. The best number to reach them on is 0800 011 3210 and they're available 8am - 8pm Monday - Saturday and 10am - 5pm on Sunday's. ^TR
2023-01-15 02:37:57
Lamp
@VirginMoney @LauraS2018 You can give us a call and raise this matter as a complaint if you wish. Best number is 0800 121 7365 and we will have a complaints manager take a deeper dive and look into this further for you. Thanks DB^ 3/3
2023-01-14 12:00:25
Lamp
@VirginMoney @LauraS2018 POA does need to be set up in a branch unless the branch call you and arrange another way of getting this actioned. We do apologise if you feel like we have let you down. 2/3
2023-01-14 11:59:23
Lamp
@VirginMoney @LauraS2018 Hey Laura, thanks for getting touch. We are sorry to hear that there were a number of unknown transactions on the account. If the account in question was not yours our team would of need to speak to the account holder for security. 1/
2023-01-14 11:58:37
Lamp
@VirginMoney @F_Fascination Hi there, Thanks for getting in touch. Are you waiting on a Debit Card or a Credit Card arriving? ^GW
2023-01-14 08:20:24
Lamp
@VirginMoney @Corcoran1978 Hey Chris, Yeah that it correct, you can view this account on your app. Thanks ^KM
2023-01-13 09:49:05
Lamp
@VirginMoney @SeymourOfDem Hey, We're sorry to hear you feel that way, may I ask what issues that you're having? Thanks ^KM
2023-01-13 09:17:46
Lamp
@VirginMoney @JoJinx Hi Jo, thanks for reaching out to us. We can only apologise as our App was down for maintenance from 9pm-6am, but the default automated message 'Something's up' was showing. Please close down and reopen our App to gain access. ^JS
2023-01-13 09:03:00
Lamp
@VirginMoney @mira3872 Hi, if someone has accessed your account, this is fraud and needs reported immediately 0800 121 7365. Thanks ^SA
2023-01-13 05:49:07
Lamp
@VirginMoney @Kendo1Nagasaki Hi, thanks for reaching out, you can set up notifications on the app via alerts and notifications. please see - https://t.co/BM3Fp3j2UM . Hope this helps, thanks ^SA
2023-01-13 05:45:23
Lamp
@VirginMoney @Kathrynguy6Guy Hi Kathryn, we can only apologise as this isn't a Live Chat and some of our responses may not be instant. However we're up to date with our replies so please keep an eye for our response and minute now and we'll continue over there. ^JS
2023-01-13 01:24:43
Lamp
@VirginMoney @Corcoran1978 Hi Chris, thanks for your message. If it's the Easy Access Cash ISA you're looking at then yes, you'd be able to access that using your existing log in details and view both accounts at a glance. ^KP
2023-01-12 07:04:34
Lamp
@VirginMoney @GayleGow Hey Gayle. We're not aware of any issues with the app, is there something specific happening so that we can help you? Thanks ^KM
2023-01-09 10:25:00
Lamp
@VirginMoney @mo22195150 Hi there, you can request the closure online at https://t.co/YlCDso5poV You would just to ensure that there is no outstanding balance and no pending transactions or payments. ^GW
2023-01-09 09:02:28
Lamp
@VirginMoney @diorbhail1 Good morning Dorothy, Unfortunately, we do not allow third-party access to our services. If this is something you would like to discuss further, please give the team a call on 0800 756 0800. Thanks ^KM
2023-01-09 08:55:27
Lamp
@VirginMoney @MarciaRodmell Good morning, Thank you for getting in touch, these automatically go paperless when signing up for online. You can change this by signing onto your app > Going to icon at the top right > communication preference's > paper free and make sure they are turned off. Thanks ^KM
2023-01-09 08:20:19
Lamp
@VirginMoney @harness68 Appreciate your message and I'm sorry to hear you've been waiting a while to be seen. You'd be best asking a member of staff directly as there could be a genuine reason such as sickness or annual leave. ^KP
2023-01-07 12:47:26
Lamp
@VirginMoney @pj_rob Hi Rob, thanks for your tweet. Our Everyday mortgages limit overpayments to 10% of your outstanding balance per calendar year. Here's a link to the various ways you'd be able to do that; https://t.co/kBPDu0wu5I. ^KP
2023-01-07 12:01:05
Lamp
@VirginMoney @Kaz_Dey Not to worry we can guide you, feel free to give us a call on 0800 028 3632 and we can take you through this step by step, lines are open to 1pm today. -thanks ^TC
2023-01-07 09:34:53
Lamp
@VirginMoney @Soberlyrunning Completely agree Sarah and I can only imagine how frustrating it is having to do that each and every time. This is why I've suggested giving the team a call to see if there's anything they can do at this side to stop that from happening. ^KP
2023-01-07 03:44:22
Lamp
@VirginMoney @Soberlyrunning Thanks for confirming that Sarah. We usually find deleting/reinstalling the app irons out any creases but if this hasn't worked for you, it might be worth giving us a call to see if we can spot anything in the background at this side? ^KP
2023-01-07 03:22:42
Lamp
@VirginMoney @debscooper Hi Debs, sorry to hear you've been caught up in our call queues. We've been exceptionally busy today and we're working hard to try and get calls picked up as quickly as possible. Could I ask what team you're trying to reach and the reason for your call? ^KP
2023-01-07 03:06:49
Lamp
@VirginMoney @MarciaRodmell Hi Marcia, appreciate your feedback. I'm sorry to hear you feel that since the migration of all three banks, things seem to have gone a little downhill. Could I ask what type of account it is that you hold? ^KP
2023-01-07 03:04:39
Lamp
@VirginMoney @Soberlyrunning Hi Sarah, thanks for sharing this. Could I ask first of all if this is our Credit Card or Banking App you continue to have issues with? ^KP
2023-01-07 02:58:30
Lamp
@VirginMoney @DiscountNuke Hey, Thanks for getting in touch, we were experiencing some app issues, can I check if this has been resolved for you? Thanks^KM
2023-01-06 09:51:58
Lamp
@VirginMoney @Horatio96059371 Hey Horatio, We're not aware of any issues with the app at the moment, did you manage to get this resolved or are you still having this issue? Thanks ^KM
2023-01-06 09:07:11
Lamp
@VirginMoney @ilovemaryjj Hey, We're not aware of any issues with the app at the moment, did you manage to get this resolved or are you still having this issue? Thanks^KM
2023-01-06 09:06:14
Lamp
@VirginMoney @Kaz_Dey Most our branches close at 4pm. You can find more branches near you here https://t.co/bmhmOmdmgk You can also go into your local post office. Find out more about doing your banking at your local post office here https://t.co/Z6MlgY6Jgp Thanks DB^
2023-01-06 05:57:40
Lamp
@VirginMoney @Kaz_Dey Hey Karen, thanks for getting in touch. You can do this by scanning it into the app up to £1,000 a cheque and £5,000 a day. If its more than the daily limit then you can go into your local Virgin Money branch and deposit it there. Hope this helps. Thanks DB^
2023-01-06 05:53:52
Lamp
@VirginMoney @BigboyBurg Providing ID is usually the final step, however there can be additional checks our underwriters need to make, but this would be on a case by case basis. ^DH
2023-01-06 05:38:50
Lamp
@VirginMoney @BigboyBurg Hi there, thanks for linking in with us. Once you've provided the relevant ID, this can take up to 5 working days to review, then you'll be given the outcome of the application via email. Hope this helps, let me know if you have any other questions. ^DH
2023-01-06 05:35:39
Lamp
@VirginMoney @Kaz_Dey Hi Karen, thanks for linking in. Sorry to see that our opening times aren't suitable to you. Can I ask what the reason for needing to go into one of our stores was? ^DH
2023-01-06 05:28:46
Lamp
@VirginMoney @Matthew15764298 Hi Matthew, sorry to hear this, this can sometimes happen if you have Wi-Fi calling enabled, are you able to turn this off and give it another go? ^DH
2023-01-06 04:43:36
Lamp
@VirginMoney @smoo_86 Hi Steven, we've not seen any reports of outages at the moment. So I can look to help, can you confirm the type of account you have with us? ^DH
2023-01-06 04:42:26
Lamp
@VirginMoney @60deejay Hi Denise, thanks for linking in. Sorry to see you've had a negative experience at one of our stores. Are you able to send us a DM with some more information about this and we can look to pass it onto the relevant store? ^DH
2023-01-06 03:20:59
Lamp
@VirginMoney @silvermanbelle Hey Jackie, thanks for getting in touch. We haven't had any news from the awards team but we will let our customers know if there are. You can also keep an eye out for any updates made in the Exclusive awards section on the app in the coming months. Thanks, Dan
2023-01-06 01:43:57
Lamp
@VirginMoney @littlecure74 Hey Dee, I am sorry you are having issues with transferring money. What seems to be the issue when you are trying to transfer money? Are you using your business account? Thanks ^EM
2023-01-05 11:05:52
Lamp
@VirginMoney @lou_winter Hi Louise, thanks for reaching out. Am I right in thinking it's our Credit Card app you're struggling to access? ^KP
2023-01-05 10:59:46
Lamp
@VirginMoney @nsarge1 Hi Neil, thanks for your tweet. Could I ask what type of ISA it is that you currently hold with us? ^KP
2023-01-05 07:07:42
Lamp
@VirginMoney @Big_red_ryan Hi Ryan, sorry to hear you've not received any of those cards requested. Would these be Debit or Credit Cards? ^KP
2023-01-05 07:05:04
Lamp
@VirginMoney @SimoneGoodnessC Hi, thanks for reaching out. A cheque is valid for 6 months from date on the cheque. Thanks ^AB
2023-01-05 05:33:17
Lamp
@VirginMoney @SteveJHarris Hi Steve, sorry to hear you're struggling to make contact. Could I ask which team you're trying ti reach and the query? ^KP
2023-01-05 05:24:08
Lamp
@VirginMoney @oofc23oo Hi, thanks for getting back to us. The app is not currently down. If this is a business account, you have please call our team on 0800 756 0800 or if a personal account please call us on 0800 121 7365 so we can access your account to see what the issue is. Thanks ^AB
2023-01-05 05:12:09
Lamp
@VirginMoney @Ruppells Hi, thanks for getting in touch. The app is not down today. If you are still having issues accessing the app or using your debit card you will need to call us on 0800 121 7365 so we can assist you further. Thanks ^AB
2023-01-05 04:53:12
Lamp
@VirginMoney @oofc23oo Hi there, sorry to hear you're still have problems accessing our app. Could I just check if this is our Banking or Credit Card app you're referring to? ^KP
2023-01-05 03:55:35
Lamp
@VirginMoney @littlecure74 Hi Dee, thanks for getting in contact. The app is currently not down, if you are still having issues using the app then please call our business team on 0800 756 0800 option 4 and they will be able to look into this further for you. Thanks ^AB
2023-01-05 01:30:26
Lamp
@VirginMoney @WeeHB Hi, thanks for getting in touch. Sorry to hear you having trouble accessing you mobile app. Please call our business service team on 0800 756 0800 choose option 4 and they will be able to look into this for you. Thanks ^AB
2023-01-05 01:25:52
Lamp
@VirginMoney @ryanfthomas Hey Ryan, what account do you currently have? If its to downgrade you will have to speak to an advisor to discuss it what benefits ect you will be loosing. If you can call in on 0800 678 3350 there may be a bit of a wait. Thanks ^EM
2023-01-04 09:45:04
Lamp
@VirginMoney @heyimdandan Hey, no it doesn't reflect 4 weeks pay in this yet I am afraid. That will be why it shows like that. Thanks ^EM
2023-01-04 08:56:01
Lamp
@VirginMoney Hey Antony, no there is no way of reversing this. It is not something our bank supports. Thanks ^EM
2023-01-03 12:54:11
Lamp
@VirginMoney @Mohammed_Ali395 Hey Mohammed, I am very sorry you are having this issue. We are unable to take any details over this channel as it is not secure. You will need to contact the relevant team for updates. Thanks ^EM
2023-01-03 09:35:51
Lamp
@VirginMoney @Michael23529243 Hey Michael, if you can contact the number provided by my colleague they will look into what support we can offer you at this time. Thanks ^EM
2023-01-03 09:27:05
Lamp
@VirginMoney @TheRealAntsco If you wish to raise a complaint in regards to this, please us the link: https://t.co/gAtxSmTOGi Thanks ^ Jacque
2023-01-03 08:55:26
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