How do I log into my Vivint account?
Go to the Vivint website (www.vivint.com) and click on Customer Login in the upper right corner. Click on Need an account? Enter your email address (this email must be the same that we have on file with your account).
How do I access Vivint online?
Go to www.alarm.com, and click Login. Enter the same email and password you use for your Vivint account. Click the arrow in the upper right corner of the thermostat tile you want to manage.
How can I get out of my Vivint contract?
To cancel your contract, you will need to give Vivint customer service a call at +1-800-216-5232, ext. 5020. They will walk you through the process. Other sites say that you can email or live-chat with Vivint to cancel your security system contract, but that isn't what Vivint recommends.
Why can't I log into my Vivint account?
If you can't log in, there's something wrong with your email or password. Request a password reset by clicking the link on the sign-in screen.
What is Vivintsky?
Vivint Sky is a highly intuitive, state-of-the-art home automation system that gives homeowners the power to control their home from any Internet connected device, whether they're at the office or vacationing around the globe.
How do I view my Vivint camera on my computer?
To do so, follow these instructions:
- Login using the email address and password you set up during installation.
- Press the video icon from the bottom of the screen.
- Select the camera you wish to see from the pop out menu.
- To view live Video, select the Live tab and press play on the camera you would like to view.
How do I update my Vivint panel?
From the Panel
- At your panel, open your menu by pressing the 3 dots in the corner.
- Select General.
- Enter your PIN.
- If your panel is already on the latest update, the option will be grayed and say "Panel is up to date." If not, it will list the newest firmware option next to Software Update and allow you to select it.