How do I secure my Vodafone account?
How to activate Secure Net
- Go to Manage Bars & Extras and choose Buy and Manage Bars.
- Next choose Mobile data options.
- Expand Vodafone Secure Net and toggle the switch to on.
How can I remove Vodafone Secure Internet?
If you don't have the app, you can deactivate it by logging in to My Vodafone online and doing the following steps:
- Go to Services and Extras.
- Choose Mobile data options.
- Choose Vodafone Secure Net and toggle the switch to off.
Do I need Secure Net on my phone?
Once again, it's a network-based control that doesn't require any software on your smartphone but it only works when you're connected to Vodafone's mobile network (the parental controls do not work when you're connected to Wi-Fi).
What is Vodafone Secure Net charge?
The so-called 'Secure Net' software is included on monthly contracts and is advertised as a 'free three-month trial' in Vodafone's promotional material. But customers claim they are not told they have been opted in and will be charged £12 a year when the free trial ends.
How do I speak to a human at Vodafone?
If you have a customer service question, you can find advice and support by visiting your local Vodafone website. In the United Kingdom, you can dial 191 from your Vodafone mobile phone or 0333 3040 191 from any other phone. Alternatively, visit http://support.vodafone.co.uk for the full list of online support options.
Can I email Vodafone customer service?
If you want to log a complaint about a product or service you have bought online, email us at [email protected]. We'll try to answer your query as quickly as possible.
How do I contact Vodafone for free?
Call Vodafone customer services on 191 free from a Vodafone Pay monthly mobile, or 03333 040191 from any other UK phone (standard charges apply).
How can I check my Vodafone account?
Dial *111# from your prepaid and postpaid number and know about your account details. Prepaid: When you dial *111# and press call button you will get a list of 10 options which you can check just by selecting them.