Why my WorldRemit is not working?
Check that you're using the latest version of the app – update whenever a new version is available. Close the app and restart – see if the problem persists. There may be a temporary problem with our app. Take any screenshots that might help us diagnose the problem and send them to us.
Is WorldRemit working now?
Yes, you can still send money to Nigeria using WorldRemit. The latest directive from the Central Bank of Nigeria has led to some changes to the services we offer. The 'Send Money' page on our website will be updated with the latest options available to you that includes cash pickup, bank transfer and airtime top-up.
Why did WorldRemit disabled my account?
Why was my account disabled? As a regulated financial entity, we have to follow a set of rules regarding accounts and transactions. Sometimes an account doesn't meet our approval criteria, and we have to disable it.
How do I recover my WorldRemit account?
If you cannot remember your account password for the website:
- Go to Login on the WorldRemit website.
- Click on 'Forgotten password? '
- Enter your e-mail address and click 'Send'
- Check for an e-mail from us – this will include a link.
- The link will take you through the process of setting up a new password.
How long does it take to receive money through WorldRemit?
How long will it take for the money to arrive? In most cases, transfers sent using WorldRemit arrive within minutes. You will see the expected delivery time before you make payment. We aim to complete transfers within the suggested time, but some transfers may take longer depending on how the money is being received.
How do I track money on WorldRemit?
You can also check the 'My Transfers' section on your WorldRemit account to view your past transfer.
- Website: See 'Transfers in progress' at the top of the page. Select a transfer to view its status.
- App: See 'Transfers in progress' at the top of the 'Activity' page. Select a transfer to view its status.
How do I register WorldRemit in Ghana?
How to get your WorldRemit Wallet
- Go to Google Play or the App Store and download the WorldRemit app.
- Sign up with your email address and create your password and PIN code.