How do I speak to someone at RBS?
Call Telephone Banking
- Call us on: 03457 242 424.
- Overseas: 0131 549 8888.
- Relay UK 18001 03457 242 424.
Why can't I log into my RBS account?
Please ensure you are using an up to date and fully supported browser to use Digital Banking. Make sure you have cleared temporary internet files and cookies and your browser has extensions and add-ons disabled. If needed, also try restarting your device and router, and try a wired connection.
How can I check my bank account details?
Use a mobile banking website or app to find the number online. Navigate to your bank's website on a computer or open up their mobile app on your phone or tablet. Sign in and click on the tab to view a summary of your account. Usually, the account number will be listed on this page.
Can I check my bank account online?
1. Log In Online. You can check your account balance online anytime—and much more. To get started, navigate to your bank's website and access your account information.
What is RBS customer number?
Your customer number, given to you when you signed up for Digital Banking, is your date of birth (ddmmyy) followed by your unique number which identifies you to the bank.
How do I get in touch with the Royal Bank of Scotland?
Mortgages
- Help with a new mortgage application. New Mortgage applications UK: 0800 056 0567. New Mortgage applications Overseas: +44 121 629 0739. ...
- General mortgage queries. General Mortgage queries UK: 0800 056 3220. ...
- Help with your home insurance. Royal Bank of Scotland Home Insurance: 0345 246 0452.
How do I activate my new RBS debit card?
How do I activate my Smartcard?
- Insert the card in the reader and switch it on.
- You'll be asked to enter the Smartcard PIN that was sent to you separately.
- You'll then be prompted to create your own PIN and confirm it by typing it again.
- Now your Smartcard's ready to roll.
How do I cancel my debit card RBS?
1) Call RBS on 0345 724 2424 if you want to cancel your card. You should do this as soon as possible if the reason for cancelling is that your RBS card is lost or stolen. Press 1 if you want to speak to the RBS team as an existing customer. It will ask you to enter your customer number and your PIN.