How do I check my airasia points?
To view your BIG Points balance and transactions, log in to your account via the BIG Rewards mobile app OR visit www.airasiabig.com. Once logged in, click on 'Transaction history' to view your BIG Points balance & transactions.
How do I log into airasia big membership?
You can choose to log into your BIG Member account via AirAsia BIG or airasia.com. Alternatively, you can conveniently log in via our BIG Rewards mobile app.
How do I check my big member credit?
Within your BIG Rewards Member account simply login, then select your profile and then you will see your balance under "Credit Amount" as shown here in the image below.
How do I find my big member ID?
You can find your BIG Member ID on your BIG Member's profile when you log into your BIG Member account on the BIG Rewards app.
How can I contact AirAsia directly?
Feel free to reach out to us at [email protected] for any questions or problems regarding a product.
How do I get a refund from AirAsia?
To receive the refund, visit support.airasia.com and open the “Chat with AVA” contact channel. Once the chat is open, write “Refund”, select “My flight is cancelled by AirAsia” and follow the instructions on the chat. Alternatively, you can contact us through any of the listed channels in support.airasia.com.
How do I change my flight date AirAsia?
Change flight successful!
- Click on My Bookings.
- BIG Member login.
- Select flight to change.
- Click on Edit Icon then select flights.
- Choose new flight date.
- Select new flight.
- Check your add-ons.
- Pay any fare difference.
Is AirAsia flying now?
When is AirAsia resuming its international flights? AirAsia continues to adhere to the guidelines set by the government. At present, our international service only caters to essential travel as international travel. We look forward to the reopening of international borders for leisure travel soon.