How can I contact AirAsia directly?
Feel free to reach out to us at [email protected] for any questions or problems regarding a product.
How do I get a refund from AirAsia?
To receive the refund, visit support.airasia.com and open the “Chat with AVA” contact channel. Once the chat is open, write “Refund”, select “My flight is cancelled by AirAsia” and follow the instructions on the chat. Alternatively, you can contact us through any of the listed channels in support.airasia.com.
How do I change my flight date AirAsia?
Change flight successful!
- Click on My Bookings.
- BIG Member login.
- Select flight to change.
- Click on Edit Icon then select flights.
- Choose new flight date.
- Select new flight.
- Check your add-ons.
- Pay any fare difference.
Is AirAsia flying now?
When is AirAsia resuming its international flights? AirAsia continues to adhere to the guidelines set by the government. At present, our international service only caters to essential travel as international travel. We look forward to the reopening of international borders for leisure travel soon.