How do I check my airasia big points?
To view your BIG Points balance and transactions, log in to your account via the BIG Rewards mobile app OR visit www.airasiabig.com. Once logged in, click on 'Transaction history' to view your BIG Points balance & transactions.
How do I log into airasia big membership?
You can choose to log into your BIG Member account via AirAsia BIG or airasia.com. Alternatively, you can conveniently log in via our BIG Rewards mobile app.
How do I claim big points after booking?
To claim missing BIG Points and/or Qualifying Flown Sectors, you will need to fill in the 'Claim Missing BIG Points ' form on the BIG Loyalty app. Please note, that BIG Points and/or Qualifying Flown Sectors may only be claimed for flights flown within the past 60 days.
How can I check my big member account?
You can find your BIG Member ID on your BIG Member's profile when you log into your BIG Member account on the BIG Rewards app.
What can big points redeem?
You can use your BIG Points to redeem a variety of BIG Deals from F&B to shopping, entertainment, services and more to enjoy greater savings, OR redeem AirAsia flights.
How do I redeem my BigPay points?
It's as simple as a single tap - just open your BIG Rewards mobile app and browse through all the available vouchers! You can redeem your airasia BIG Points on the spot. You can also check out the awesome rewards we have on the BigPay app!
How do I contact AirAsia customer service?
Feel free to reach out to us at [email protected] for any questions or problems regarding a product.
How do I check my big point history?
To view your BIG Points balance and transactions, log in to your account via the BIG Rewards mobile app OR visit www.airasiabig.com. Once logged in, click on 'Transaction history' to view your BIG Points balance & transactions.