How do I speak to someone at British Gas?
If you prefer to speak to a real person, you can call 0333 009 5784 and select Option 2. The number is the same whether you already have one of the British Gas HomeCare products and you've got a query or if you are considering becoming a HomeCare customer.
How do I get in touch with British Gas by phone?
You can contact us on 0333 202 9691 1 if you were a PFP Energy customer and 0333 202 9742 1 if you were a People's Energy customer or 0333 202 9845 1 if you were a Together Energy, Bristol Energy or Neon Reef customer to arrange for one of our engineers to visit your property and support you to get your supply back on.
How do I get in touch with British Gas by email?
To get in touch online, visit the British Gas website to use their online form or send them an email at [email protected].
Can I live chat with British Gas?
You can: Talk to a Live Chat agent. Use Cosmo, our virtual assistant, to help you with queries. Solve common everyday problems on our Tips and Guides.