How do I access my Bulb account?
In this article: You can sign in to your Bulb account with the email address you used when you joined Bulb. That's the same email address that we send your monthly statements to. If you don't know your password or it's tricky to type, choose 'Email me a link to sign in instantly' from the sign in page.
Where is my Bulb account number?
In this article:
At Bulb, we don't use account numbers. All we need to identify your account is your name and postcode. To keep your account secure, we might also ask you for some more details when you get in touch.
Is bulb energy going bust?
UK energy supplier Bulb has been placed into special administration, making it the biggest company to go bust as a result of soaring gas prices so far and hitting 1.7m customers. Customers' credit balances will be protected, Bulb said in a statement, urging its subscribers not to worry.
How do I pay my bulb energy bill?
To make a payment, you'll need to use your bank's online banking or phone service, and tell them how much you'd like to pay. Or you might find it easier to pay by topping up your Bulb account once a month, with a credit or debit card.
Is bulb going under?
Following the insolvency of Bulb, the court has appointed energy administrators to continue running Bulb under what is called a Special Administration Regime ( SAR ).
Should I leave bulb energy?
Advice for Bulb customers
Customers will not need to do anything for now as their energy supply will continue as usual. In a statement on its website, Bulb said: "Special administration is designed to allow Bulb to continue to operate as usual so you don't need to take any action.
Are bulb taking new customers?
This process, which hasn't been used before in the energy market, means Bulb will continue to operate as usual for existing customers for now. But it will no longer take on new customers and its future as a company is uncertain. If you're a Bulb customer, you don't need to do anything and nothing will change for now.