Why can't I log in to giffgaff?
There could be a few issues here with login: Forgot your member name? Text membername to 43430 from your giffgaff phone. ... Have a look at our guide to login on the giffgaff app.
Is there a problem with giffgaff?
At the moment, we haven't detected any problems at Giffgaff.
Why has giffgaff stopped working?
There are a few reasons your data might not be working: You might have run out of data in your goodybag. ... There could be issues with a mast or poor coverage affecting your data. If calls and texts are working for you then there might be an issue with your internet APN settings.
How do I access giffgaff?
Getting started on giffgaff
- Detach the SIM card from its holder. ...
- Insert it into your device.
- Turn your device on.
- If your phone asks for a PIN code, enter "5555", and press ok.
- See a signal?
- Yes - Great, you can now activate your SIM card.
How can I speak to someone at giffgaff?
We don't do call centres. This helps us offer better value for our members. If you need help, our friendly community helpers can give you answers to your questions within minutes. And if you have a billing or account issue then you can ask our agents.
How do I top up my giffgaff voucher?
How do I add credit over the phone?
- For starters, you'll need a giffgaff top up voucher. You can buy these from most supermarkets and corner stores.
- Then, dial 43430. This is an interactive service where you can redeem vouchers to add credit to your account and buy goodybags over the phone.
How do u cancel giffgaff?
Firstly turn off your recurring goodybag, if you have one. Then delete your payment details and auto credit top-up, if any, from your Payment Details. Your SIM and account will automatically deactivate after 6 months of inactivity.
How do I activate my giffgaff Goodybag?
From your mobile: call 43430 for free and follow the voice prompts along the way.
- Press 1 to Top-up your Credit.
- Press 2 to buy a goodybag using your Credit, a voucher or a combination of both.