Why can't I get into my AIB online banking?
Check your version of the AIB App
Go to the App store and search for AIB mobile banking. If it says 'Open' your App is up to date. 'Update' means you're not on the latest version and you need to update your App. It's best to have Auto updates turned on and ensure you have the latest version of the App.
Why can't I log into my Internet Banking?
Ensure you can access other websites. Clear your browser cache. Delete cookies (this will remove your saved settings for sites you've previously visited such as username, password, or other personal information) Close all browser windows then reopen and try accessing Online Banking again.
How do I unlock my AIB Internet Banking?
If your Personal Access Code (PAC) has been locked or you have forgotten it, please call our Customer Service Team on 0818 724 020 (+353 1 7712424 from abroad) Monday to Sunday 9:00 to 17:00 to get a new PAC.
What is wrong with the AIB app?
AIB have apologised after hundreds of people reported problems with their mobile banking app. The issues have been ongoing for a while, with Android users unable to access their accounts due to the app not loading correctly.