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Can't Login To Fitbit App Android

Announcer Hamburg, Hamburg, Germany

Find top links about Can't Login To Fitbit App Android along with social links, FAQs, videos, and more. If you are still unable to resolve the login problem, read the troubleshooting steps or report your issue.

Mar 03, 22 (Updated: Aug 04, 22)

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1. Fitbit.com
Informed Saint Petersburg, Russia 3 years ago

Can't log into the Fitbit app on Android

https://community.fitbit.com/t5/Other-Versa-Smartwatches/Can-t-log-int...

Let me help you with your issue logging into your Fitbit account. Are you getting any error message? If so could you share a screenshot of said message? Also ...

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Fitbit.com Official Pages

Shop Charge 5
Smartwatches
Explore your Fitbit device
Innovation meets motivation
Fitness Trackers
Setup Process
Fitness
My Account
Fitbit Official Site for Activity Trackers..
Solved: App won't let me log in - Page..

Page Status Information

Checked At HTTP Status Code Connect Time (ms) Result
2025-08-16 19:58:46 200 0 Page Active
2025-08-13 17:03:03 200 0 Page Active
2025-08-03 21:57:04 200 0 Page Active
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3. Fitabase.com
Informed China 3 years ago

Creating Fitbit Accounts - Fitabase

https://www.fitabase.com/resources/knowledge-base/getting-started/crea...

Download the mobile application from the appropriate app store: iOS (Apple) · Android (Google Play · Windows. Open the application and login with the Fitbit ...

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5. Androidauthority.com
Reviewer Denmark 3 years ago

The most common Fitbit problems and how to fix them

https://www.androidauthority.com/fitbit-problems-issues-732505/

Problem #1: Fitbit not syncing. fitbit luxe review fitbit app daily stats steps. Jimmy Westenberg / Android Authority. Fitbit ...

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6. Downdetector.com
Outspoken 3 years ago

Fitbit down? Current status and problems | Downdetector

https://downdetector.com/status/fitbit/

Real-time overview of problems with Fitbit. Website down, can't log in? We'll tell you what is going ... Note that there is no issue with the Fitbit app.

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7. 9to5google.com
Scholar USA 3 years ago

Fitbit website will soon drop support for logging in with Facebook

https://9to5google.com/2021/04/26/fitbit-facebook-log-in/

Fitbit owners that use the integration are told to remember their email address and password for the service, as is the case for the mobile apps ...

6
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8. Reddit.com
Announcer 3 years ago

Anyone else experiencing issues with Fitbit sync or login right ...

https://www.reddit.com/r/fitbit/comments/b9k30r/anyone_else_experienci...

61 votes, 42 comments. I just noticed that my tracker wasn't completing a sync in the Fitbit app and tried logging in to the Fitbit website.

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9. Strava.com
Guru Boston, MA 3 years ago

Fitbit and Strava

https://support.strava.com/hc/en-us/articles/216918087-Fitbit-and-Stra...

You can automatically sync your Fitbit activities to Strava. ... From the Strava mobile app, iOS users can go to Settings > Applications, ...

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10. Wareable.com
Legendary Rhode Island 3 years ago

Fixed: If your Fitbit won't sync here's how to solve it - Wareable

https://www.wareable.com/fitbit/how-to-sync-fitbit-6774

Most users are likely to come across syncing issues over time, and knowing how to transfer the data stored on your device to the Fitbit app ...

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11. Helpdeskgeek.com
Reviewer Plovdiv, Bulgaria 3 years ago

Fitbit Keeps Failing to Sync? 6 Troubleshooting Tips - Help ...

https://helpdeskgeek.com/help-desk/fitbit-keeps-failing-to-sync-6-trou...

In such cases, the Fitbit app will warn you that the fitness tracker ... Download and install Fitbit for iPhone or Android and sign in or ...

3
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12. Myfitnesspal.com
Reviewer Bangalore, Karnataka, India 3 years ago

Fitbit FAQ and Troubleshooting - MyFitnessPal Help

https://support.myfitnesspal.com/hc/en-us/articles/360039592171-Fitbit...

Or in our Android and iOS apps, launch the MyFitnessPal app and click on the Menu ... Then log into your Fitbit account at www.fitbit.com, ...

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13. Technipages.com
Outspoken Germany 3 years ago

Fitbit Charge 2 Won't Sync - Technipages

https://www.technipages.com/fitbit-charge-2-wont-sync

I have to take it off my bluetooth; Turn off the bluetooth then restart my ipad. Log in to my fitbit app and go to sync. (if you leave your fitbit app open you ...

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14. Support.com
Outspoken 3 years ago

How to Fix Issues with the Fitbit App - Support.com

https://www.techsolutions.support.com/how-to/how-to-fix-issues-with-th...

... Fitbit app, available for iOS and Android devices. This guide will take you through basic troubleshooting steps to overcome issues with the Fitbit app.

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15. Joyofandroid.com
Organizer Germany 3 years ago

How to fix connection problems of Android phones and Fitbits

https://joyofandroid.com/problems-with-fitbit-and-android-phones/

Turn off Bluetooth on your Android and restart the device. Turn Bluetooth back on and turn it off for all other devices. Log into the FitBit app again and ...

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16. Thedroidguy.com
Organizer Switzerland 3 years ago

How To Fix Fitbit App Is Unavailable Error - The Droid Guy

https://thedroidguy.com/how-to-fix-fitbit-app-is-unavailable-error-114...

Are you experiencing the Fitbit App Is Unavailable Error on your Android phone? Don't worry as we will be helping you fix this problem.

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17. Myhealthyapple.com
Curious 3 years ago

Fitbit stuck on looking, searching, or no device found? Here is...

https://www.myhealthyapple.com/fitbit-stuck-on-looking-searching-or-de...

So, to fully reinstall the Fitbit app on Android 10: ... Sign in with your Fitbit account credentials and ...

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18. Healthiapp.com
Legendary 3 years ago

I connected my Fitbit, why isn't it showing any steps? - Healthi

https://help.healthiapp.com/support/solutions/articles/13000050754-i-c...

Reason 1: Your Fitbit device isn't syncing with the Fitbit app ... To verify this issue, login to the following page on Fitbit.com and ...

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19. Zendesk.com
Outspoken Australia 3 years ago

Fitbit app dashboard is showing only calories, not steps.

https://bickster.zendesk.com/hc/en-us/articles/360004439351-Fitbit-app...

The Steps card on the Fitbit app dashboard will not appear unless you have a Fitbit device linked to your Fitbit account, or you have...

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20. Imore.com
Legendary Estonia 3 years ago

What to do when your tracker won't sync to the Fitbit app for ...

https://www.imore.com/fitbit-wont-sync-iphone-fix

Anytime you open the Fitbit app, it will initiate a sync. ... and does notifications from your iPhone or Android device.

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21. Payetteforward.com
Informed 3 years ago

My iPhone Can't Find My Fitbit. Here's The Real Fix! - Payette ...

https://www.payetteforward.com/iphone-cant-find-fitbit-fix/

Close And Reopen The Fitbit App. Resetting your Bluetooth connection is one way to troubleshoot, but if this doesn't work, then try closing and ...

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22. Lifewire.com
Disciplined 3 years ago

How to Fix Your Fitbit Not Syncing - Lifewire

https://www.lifewire.com/fix-fitbit-sync-issues-4580410

Is your Fitbit fitness tracker refusing to sync to your ... where it won't sync to an iPhone, Android device, or computer, and the app tells ...

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23. Businessinsider.com
Announcer 3 years ago

Why Won't My Fitbit Sync? How to Troubleshoot Syncing

https://www.businessinsider.com/why-wont-my-fitbit-sync

If your Fitbit won't sync with your iPhone, Android, PC, or Mac, ... Your Fitbit app might be misbehaving, so start by forcing the app to ...

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If you know a webpage link that work for the reported issue. Consider sharing with the community by adding in the above list. After verification of provided information, it would be get listed on this web page.

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Frequently Asked Questions

Why can I not get into my Fitbit app?

Make sure the Fitbit app is installed on your phone. You'll also need to make sure your phone has Bluetooth turned on (Settings>Bluetooth>On) and that you're only trying to connect your Fitbit to one Bluetooth-enabled phone or tablet. Try removing and re-adding your Fitbit device from your Fitbit account.

How do I log back into my Fitbit account?

  1. Log out of the Fitbit app.
  2. Tap Log In. Forgot your password?
  3. Enter your email address and tap Send Reset Email. An email is sent to the email address you entered. ...
  4. Click the link in the password reset email. ...
  5. Enter your new password and tap Set.
  6. Return to the Fitbit app and log in using your new password.

Does the Fitbit app work with Android?

The Fitbit app is compatible with most popular phones and tablets. To set up and use your Fitbit products and services, you must install the Fitbit app on a compatible device running one of the following operating systems: Apple iOS 13 or higher. Android OS 8.0 or higher.

How do I reinstall the Fitbit app?

  1. Open the App Store and select Search in the bottom right corner.
  2. Type in Fitbit, and select Fitbit in the list.
  3. Select Get or Cloud Install for Fitbit.
  4. Select Install.
  5. Select Open.

What is the monthly fee for Fitbit?

$9.99 per month

How do I get to my Fitbit account?

Tap the Today tab , and tap your profile picture. Manage Account Access. Tap a device to see more details about the last time a logged-in device was used to access your Fitbit account.

How do I contact Fitbit support?

Get Support
  1. Live Chat. Chat with us 24 hours a day.
  2. Call Us. (877) 623-4997. ...
  3. Fitbit Community. Find answers right now.
  4. @FitbitSupport. Send us a direct message.
  5. Menstrual Health Tracking.
  6. BROKEN BAND? File a claim on your device's in-warranty Fitbit band.
  7. Fitbit Premium. ...
  8. Employee Wellness & Health Plan Members.

Related Videos

How do I connect my Fitbit?

Is Post Helpful?

Recent Tweets By fitbitsupport

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@FitbitSupport @IshaxIsha Hey, @IshaxIsha.Sorry to hear this. Please send us a screenshot of the error message you're getting via DM so we can assist you further. https://t.co/VelbMJzlUL
2023-01-28 12:47:02
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@FitbitSupport @b4ds73 Awesome!
2023-01-28 11:15:51
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@FitbitSupport @Dawniesbs Hi, @Dawniesbs. Make sure that your alarms are set correctly: https://t.co/9TRVpkMFBQ. Also, review our tips on why your device did not alert you here: https://t.co/sVHKQJQRCK. If it persists, send a DM with the email linked to your account so we can look into this. https://t.co/VelbMJzlUL
2023-01-28 10:26:01
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@FitbitSupport @MrMartinStreet Hi, Martin. Because battery life is affected by use and other settings, the tips on this link might help if you want to prioritize battery life: https://t.co/gTnAy2iJYz. But if the issue persists, DM us your Fitbit account email so we can take a closer look. https://t.co/VelbMJzlUL
2023-01-28 09:22:46
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@FitbitSupport @NatashaBurges10 Hi, @NatashaBurges10. We've sent you a DM. Please check your inbox.
2023-01-28 08:56:48
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@FitbitSupport @anas_raid Hi, @anas_raid. Sorry to hear this. Thanks for trying a fix. DM us with your Fitbit account email address so we can look things up for you. Were you able to follow the steps here https://t.co/CWk6lTokkI to change the time on your watch? https://t.co/VelbMJzlUL
2023-01-28 08:42:50
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@FitbitSupport @Darlingceline Hi, @Darlingceline. Sorry to hear this. Thanks for the photo. Find our complete wear-and-care instructions at https://t.co/8N3cCywicF. Also, DM us with your Fitbit account email address and the model of your Fitbit device so we can look into this. https://t.co/VelbMJzlUL
2023-01-28 08:14:49
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@FitbitSupport @jitendr53103254 Hi, @jitendr53103254. Sorry to hear this. DM us with your Fitbit account email address so we can check. In the meantime, please follow these sync troubleshooting steps: https://t.co/TrTpr8g4ll. https://t.co/VelbMJzlUL
2023-01-28 05:23:33
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@FitbitSupport @abhisingh31oct Hey, @abhisingh31oct. Sorry to hear this. Fitbit doesn't have any physical repair centers that can repair or provide spare parts for your watch. Provide us the following via DM: Full name > Fitbit account email address > Country of residence > Retailer's name. https://t.co/VelbMJzlUL
2023-01-28 05:20:15
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@FitbitSupport @Davidchiasson19 Hi, David. Your Fitbit device won't count your steps if its battery level is empty. If you're having trouble with your device, you can DM us your Fitbit account email address, your Fitbit device model and details of the issue. We'll do our best to assist. https://t.co/VelbMJzlUL
2023-01-28 03:45:47
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@FitbitSupport @KarenJNTN Hi, @KarenJNTN. Sorry to hear this. Please DM us with your Fitbit account email address and a screenshot showing your previous two sleep sessions for us to better look into this. In the meantime, see https://t.co/HTf3qN2hOv for information about how your watch tracks sleep. https://t.co/VelbMJzlUL
2023-01-28 02:52:20
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@FitbitSupport @jos_fronto Anytime!
2023-01-28 02:27:11
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@FitbitSupport @antianhedonic That's right. In addition to heart rate, the activity tracked by your device also takes it into account.
2023-01-28 01:59:23
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@FitbitSupport @jos_fronto Hi @jos_fronto, just stepping in. This is not the experience we want for you. If you weren't able to finish your activity, you can manually log it so your activity will be credited. You can manually log an activity by following the steps at https://t.co/kxGQzaRHZE https://t.co/VelbMJzlUL
2023-01-28 01:32:23
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@FitbitSupport @GrandmaDorisC Hi, @GrandmaDorisC. Sorry to hear that. Thanks for your efforts. We suggest trying our additional notification troubleshooting tips here: https://t.co/N5s4vJv1VK. If nothing works, please send us a DM with your Fitbit email address, device name, phone model, and its OS version. https://t.co/VelbMJzlUL
2023-01-28 01:31:46
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@FitbitSupport @antianhedonic Hi, Matt. You still burn calories even if you have been sedentary or were sleeping. We estimate your calorie burn based on your age, gender, height and weight. More info about it here: https://t.co/kzuat0zGVV.
2023-01-27 11:47:33
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@FitbitSupport @coors12ozcan Hi, @coors12ozcan. Sorry to hear this. We're always striving to enhance Fitbit products and services, and your feedback is a big part of that process. For more information about our warranty policy, please visit https://t.co/SlseoB2Y5Z.
2023-01-27 11:43:18
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@FitbitSupport @mmancuso2013 Hi @mmancuso2013, just stepping in. Sorry to hear this. Thanks for troubleshooting. Have you tried restating your device by following the steps at https://t.co/IibHEfLEby? Please send us a DM with your Fitbit device model and your Fitbit account email address so we can check. https://t.co/VelbMJzlUL
2023-01-27 11:07:01
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@FitbitSupport @jacsmamuh Hi, @jacsmamuh. Sorry to hear this. Can you DM us with your Fitbit email address and your Fitbit device name? In the meantime, please make sure that you can follow these restarting tips: https://t.co/IibHEfLEby. https://t.co/VelbMJzlUL
2023-01-27 10:18:36
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@FitbitSupport @CarlFranklinG Hi, @CarlFranklinG. Sorry to hear this. Thanks for the video. Did you notice the issue under your device or band? In the meantime, please send via DM the email address of your Fitbit account and specify the model of your Fitbit device so we can take a closer look. https://t.co/VelbMJzlUL
2023-01-27 10:07:14
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@FitbitSupport @lordofthemosh Hi, @lordofthemosh. Sorry to hear this. Can you fill us in through DM along with your Fitbit account email address? https://t.co/VelbMJzlUL
2023-01-25 12:47:03
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@FitbitSupport @KatieLa09325398 Hi, Katie. Thanks for troubleshooting. Let us know if you've restarted the Fitbit with the steps found on this link: https://t.co/IibHEfLEby. DM us the Fitbit account email and more details about the issue via the link below. https://t.co/VelbMJzlUL
2023-01-25 12:33:27
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@FitbitSupport @GraemeCook17 Copy that. For us to review your request, we'll still need you to DM us the email address associated with your Fitbit account since this will help us locate the correct record.
2023-01-25 12:32:03
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@FitbitSupport @BatoolImsaad Hi, @BatoolImsaad. Try giving your Fitbit a restart by going to this link: https://t.co/IibHEfLEby. Make sure to use the correct charging cable. DM us the model of your Fitbit device and your Fitbit account email address so we can take a closer look.
2023-01-25 12:21:37
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@FitbitSupport @dash4_suman Hi, @dash4_suman. Sorry to hear this. Please try restarting your Charge 5: https://t.co/IibHEfLEby. DM us your Fitbit account email address if the issue persists. You can also call us at: 800 919 0757, Monday - Friday, 10:00 AM - 9:00 PM. https://t.co/VelbMJzlUL
2023-01-25 11:01:14
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@FitbitSupport @HirahCPE Please DM us here instead. Thanks. 😊
2023-01-25 09:57:06
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@FitbitSupport @ingeb_ac Sweet! Thank you!
2023-01-25 08:36:01
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@FitbitSupport @ingeb_ac You're welcome! Glad it worked!
2023-01-25 08:29:48
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@FitbitSupport @SP72088427 Hi, @SP72088427. Sorry to hear this. Please DM us the following so we can check: - Support case number - Fitbit account email address - Reference code https://t.co/VelbMJzlUL
2023-01-25 08:09:50
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@FitbitSupport @ingeb_ac Hi, @ingeb_ac. Thanks for the details. We don't have a specific release date of the next app update. For now, please try these: - Uninstall and reinstall the Fitbit app. - Restart your phone. If this doesn't help, DM us your Fitbit account email address so we can take a look. https://t.co/VelbMJzlUL
2023-01-25 08:03:54
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@FitbitSupport @Jill04735847 Hi, Jill. Sorry to hear this. Please DM us your reference code, the email address used in the registration process, and your country of residence so I can check on it. https://t.co/VelbMJzlUL
2023-01-25 05:00:20
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@FitbitSupport @brianlagunas Sorry for that. Can you try again by clicking the link below? https://t.co/VelbMJzlUL
2023-01-25 04:39:16
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@FitbitSupport @tokiosolitaire Hi, @tokiosolitaire. Sorry for the trouble. Please DM us with your Fitbit email address, the model of your Fitbit device, and your 8-digit case number from our support team so we can check. https://t.co/VelbMJzlUL
2023-01-25 04:33:23
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@FitbitSupport @_Corbyn_ Hi, @_Corbyn_. We've replied to your DM. Please check your inbox.
2023-01-25 04:22:50
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@FitbitSupport @jwlee2021 Hi, @jwlee2021. We've sent you a DM. Please check your inbox.
2023-01-25 04:14:18
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@FitbitSupport @WhatTheMrsHeck No problem!
2023-01-25 04:08:13
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@FitbitSupport @illiniduce Hi, Kevin. Sorry to hear this. Can you fill us in? https://t.co/VelbMJzlUL
2023-01-25 03:00:30
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@FitbitSupport @TheOtherTO1 Hi, @TheOtherTO1. We're sorry to hear that. Just to verify, were these the steps you followed in attaching the band: https://t.co/1UdD3Y3DW6? We're constantly striving to improve Fitbit products and services, and we appreciate all of the input we receive from our customers.
2023-01-25 02:31:10
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@FitbitSupport @WhatTheMrsHeck Hi, @WhatTheMrsHeck. Sorry to hear that. We suggest changing his sleep sensitivity setting from normal to sensitive or vice versa. After that, give his Versa 4 a restart as described in https://t.co/IibHEfLEby. More info about sleep tracking here: https://t.co/HTf3qN2hOv.
2023-01-25 02:11:21
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@FitbitSupport @FcCrea Thanks for your sweet shout out. It's our delight to see your Fitness progress continue.
2023-01-25 01:58:22
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@FitbitSupport @FcCrea Hi, Francesco. Appreciate your honest feedback. You can manage or cancel your Fitbit Premium following the steps at https://t.co/bOYlrM0H7E. Get the attention of our Product Teams by sharing your ideas and comments on our Suggestions Board: https://t.co/gnOPfXeIps.
2023-01-25 01:49:47
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@FitbitSupport @OTDolan28 Hi, @OTDolan28. Sorry for the trouble. We do not have an upcoming new firmware version. For us to take a closer look, please send us your Fitbit account's email address through DM. By the way, here are some battery maximizing tips: https://t.co/kQyZU3s9TB. https://t.co/VelbMJzlUL
2023-01-25 01:46:02
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@FitbitSupport @realdwaynet You're welcome. Have a nice day!
2023-01-25 01:05:30
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@FitbitSupport @carliemcguire Hi, Carlie. Thanks for the photo. It appears that you've enabled the always-on display feature on your Versa 2. Since using always-on display will require more frequent battery charging, turn it off when not needed as instructed at https://t.co/YHJ0tARDFS.
2023-01-24 12:56:57
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@FitbitSupport @jillbadonsky You're most welcome. Have a great day and always keep safe.
2023-01-24 02:52:51
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@FitbitSupport @simcumcise Hi, @simcumcise. Sorry to see this. Thanks for the photo. We take your feedback seriously as this helps us improve our products. You may try our wear & care tips at https://t.co/uIvqiJojOG as these usually help. Please DM your Fitbit account email address so we can take a look. https://t.co/VelbMJzlUL
2023-01-24 01:09:01
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@FitbitSupport @Allen_Newberry Hi, there. Sorry to hear this. Please check these battery maximizing tips we have on this link: https://t.co/gTnAy2iJYz. If it is still not working, DM us the email address of your Fitbit account and the Fitbit device model you are using so we can check this for you. https://t.co/VelbMJzlUL
2023-01-24 01:02:50
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@FitbitSupport @DrDonAndSusan Sorry to hear about this. A community moderator is the one who responds and handles posts that are made in our community page. You can get in touch with the Fitbit community Team, send us an email message at [email protected]. We're sorry for any trouble.
2023-01-23 11:33:42
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@FitbitSupport @DrDonAndSusan Hello, @DrDonAndSusan. This is not the experience we want you to have. To further look into this, please DM us a screenshot of your current step streak, your Fitbit email address, your phone's exact model, and its current iOS. https://t.co/VelbMJzlUL
2023-01-23 11:07:54
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@FitbitSupport @PMacLauchlan Hi, Philip. Please try the sync troubleshoots at https://t.co/TrTpr8g4ll since these usually help. If the issue persists, please DM us your Fitbit account email address, your mobile phone brand and model, and your phone's operating system version so we can take a closer look. https://t.co/VelbMJzlUL
2023-01-23 09:13:04
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@FitbitSupport @Chelle_me_2 Alright! We have replied to your DM, and we'll continue assisting you there.
2023-01-23 08:41:10
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@FitbitSupport @Chelle_me_2 Hi, @Chelle_me_2. Have you tried restarting your mobile device and then accessing the Fitbit app again? Please send via DM the email address associated with your Fitbit account so we can take a closer look. https://t.co/VelbMJzlUL
2023-01-23 08:30:50
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@FitbitSupport @CrtfdSprvlln Hi. We heard about your concern. Multiple factors can affect the accuracy of your heart-rate readings, which in turn can affect your calorie burn numbers. For accurate and consistent results, check out our tips at https://t.co/n7Zwpj6f8G.
2023-01-23 08:24:27
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@FitbitSupport @jennifervides Hi, @jennifervides. Sorry to hear this. Can you let us know what happened? Please provide us more information on this as well as your Fitbit account email address via DM so we can take a closer look. https://t.co/VelbMJzlUL
2023-01-23 08:15:24
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@FitbitSupport @itssamlou_ Thank you. We replied to you via DM. Please check your inbox.
2023-01-23 07:52:18
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@FitbitSupport @AlexPalombo Hi, @AlexPalombo. Just checking in. If your device is having an incorrect time, here's how to fix it: https://t.co/CWk6lTokkI. If it's something else, tell us more via DM with your Fitbit account email address and specific Fitbit device model. Thanks. https://t.co/VelbMJzlUL
2023-01-23 07:48:28
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@FitbitSupport @itssamlou_ If the subscription was purchased in the Fitbit app, you need to cancel it on your end. If it was purchased on https://t.co/pZkMNC6RoM, we can cancel it for you. Please provide us via DM your Fitbit email for us to look into this for you.
2023-01-23 07:19:04
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@FitbitSupport @Sudeepvv Hi, @Sudeepvv. Thanks for the info. This is not the experience we want for you. Were you able to follow the steps for subscribing to Premium at https://t.co/GY4jhQaYpm? Please send us a DM with your Fitbit account email address so we can check. https://t.co/VelbMJzlUL
2023-01-23 07:17:45
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@FitbitSupport @itssamlou_ Hi, @itssamlou_. For subscriptions through https://t.co/pZkMNC6RoM, our terms of service explain a recurring charge will start at the end of a Premium trial unless canceled. Please see: https://t.co/bOYlrM1eXc. DM us your Fitbit account email address so we can check.
2023-01-23 06:45:24
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@FitbitSupport @adz1972 Hi, @adz1972. Can you try these tips to extend your Charge 5's battery life: https://t.co/gTnAy2iJYz. If the issue persists after trying the tips, please let us know your Fitbit account email address via DM and we'll assist you from there. https://t.co/VelbMJzlUL
2023-01-23 06:33:56
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@FitbitSupport @Freewind_Rider Hi, @Freewind_Rider. While we're continually working to improve our products, lot of considerations have to be made before any feature can be added to future & existing devices. You can learn more at https://t.co/rZxWEafL8e. We hear you & appreciate what you've shared with us.
2023-01-23 06:23:22
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@FitbitSupport @jaydeedublew Hi, Dillon. Thanks for the screenshot. This may happen if you haven't received a notification from the said app recently, but you were able to before. Ensure that you're able to receive a notification from the app, then set up your notifications again at https://t.co/N5s4vJv1VK.
2023-01-23 05:22:13
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@FitbitSupport @Alex99172088 Sorry for the trouble. Please DM us the requested information so we can better assist you.
2023-01-23 04:54:34
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@FitbitSupport @KiwiGirl82 Hi, @KiwiGirl82. Sorry to hear this. Appreciate that you tried troubleshooting. Were these the steps that you've followed to restart your Versa 3: https://t.co/IibHEfLEby? Please send us a DM with your Fitbit account email address so we can check. https://t.co/VelbMJzlUL
2023-01-21 12:43:49
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@FitbitSupport @KiwiGirl82 Hi, @KiwiGirl82. Sorry to hear this. Appreciate that you tried troubleshooting. Were these the steps that you've followed to restart your Versa 3: https://t.co/IibHEfLEby? Please send us a DM with your Fitbit account email address so we can check. https://t.co/VelbMJzlUL
2023-01-21 12:43:49
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@FitbitSupport @WildlifeSusie Appreciate your efforts. We'll continue to assist you via DM. Replies will be quite slow as we also need time to check.
2023-01-21 12:17:28
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@FitbitSupport @WildlifeSusie We received your DM and replied to it. Please check your inbox. Thanks.
2023-01-21 12:02:51
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@FitbitSupport @WildlifeSusie We received your DM and replied to it. Please check your inbox. Thanks.
2023-01-21 12:02:51
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@FitbitSupport @jrfennerphotos This isn't the experience we'd like you to have. We've sent you a DM. Please check your inbox.
2023-01-21 11:00:37
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@FitbitSupport @jrfennerphotos This isn't the experience we'd like you to have. We've sent you a DM. Please check your inbox.
2023-01-21 11:00:37
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@FitbitSupport @Superdad75011 Bonjour. Effectivement, à partir du 31 mars, il ne sera plus possible d'utiliser l'application Deezer. Nous nous efforçons constamment d'améliorer les produits Fitbit, ce qui entraîne parfois des modifications des produits existants.
2023-01-21 10:15:40
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@FitbitSupport @Superdad75011 Bonjour. Effectivement, à partir du 31 mars, il ne sera plus possible d'utiliser l'application Deezer. Nous nous efforçons constamment d'améliorer les produits Fitbit, ce qui entraîne parfois des modifications des produits existants.
2023-01-21 10:15:40
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@FitbitSupport @JoysofaMum Hi, Steph. Thanks so much for sharing your positive experience with our customer support! 😍
2023-01-21 06:43:30
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@FitbitSupport @JoysofaMum Hi, Steph. Thanks so much for sharing your positive experience with our customer support! 😍
2023-01-21 06:43:30
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@FitbitSupport @sagarbekal Hi, @sagarbekal. Sorry for the trouble. So we can check on this, please send us a DM with more details about the charging issue with your Sense along with your Fitbit email address. In the meantime, give it a restart as described in https://t.co/IibHEfLEby. https://t.co/VelbMJzlUL
2023-01-21 05:25:12
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@FitbitSupport @sagarbekal Hi, @sagarbekal. Sorry for the trouble. So we can check on this, please send us a DM with more details about the charging issue with your Sense along with your Fitbit email address. In the meantime, give it a restart as described in https://t.co/IibHEfLEby. https://t.co/VelbMJzlUL
2023-01-21 05:25:12
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@FitbitSupport @RockyMtnGirl21 Hi, @RockyMtnGirl21. Thanks for the details. I'll try to find out what went wrong by providing troubleshooting steps. Please see syncing tips: https://t.co/TrTpr8g4ll. If the issue persists, please DM your Fitbit email address, the model of your mobile device, and its OS version. https://t.co/VelbMJzlUL
2023-01-21 05:12:18
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@FitbitSupport @RockyMtnGirl21 Hi, @RockyMtnGirl21. Thanks for the details. I'll try to find out what went wrong by providing troubleshooting steps. Please see syncing tips: https://t.co/TrTpr8g4ll. If the issue persists, please DM your Fitbit email address, the model of your mobile device, and its OS version. https://t.co/VelbMJzlUL
2023-01-21 05:12:18
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@FitbitSupport @andrewt13503595 Our team is still working on your case and they'll reach out to you via email as soon as possible. We appreciate your patience regarding this matter. https://t.co/VelbMJzlUL
2023-01-21 01:56:58
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@FitbitSupport @andrewt13503595 Our team is still working on your case and they'll reach out to you via email as soon as possible. We appreciate your patience regarding this matter. https://t.co/VelbMJzlUL
2023-01-21 01:56:58
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@FitbitSupport @andrewt13503595 Sorry for the delay. They'll send you an email once updates are available. Thanks for your patience.
2023-01-21 01:03:08
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@FitbitSupport @andrewt13503595 Sorry for the delay. They'll send you an email once updates are available. Thanks for your patience.
2023-01-21 01:03:08
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@FitbitSupport @CATdoingCAT Hi, @CATdoingCAT. So sorry to hear this. Please send via DM the 8-digit case number and email address associated with your Fitbit account so we can check your engagement with our team. https://t.co/VelbMJzlUL
2023-01-20 10:35:49
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@FitbitSupport @BigSmack66 Hi, @BigSmack66. Sorry to hear this. The Charge 4 is water resistant up to 50-meters. You can try restarting it after making sure it's completely dry by following the steps here: https://t.co/IibHEfLEby. Please feel free to DM us your email address if you need our help with it. https://t.co/VelbMJzlUL
2023-01-20 10:09:39
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@FitbitSupport @BigSmack66 Hi, @BigSmack66. Sorry to hear this. The Charge 4 is water resistant up to 50-meters. You can try restarting it after making sure it's completely dry by following the steps here: https://t.co/IibHEfLEby. Please feel free to DM us your email address if you need our help with it. https://t.co/VelbMJzlUL
2023-01-20 10:09:39
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@FitbitSupport @ThomasTowler Hi, Thomas. Do you see any physical damage to the charging cable? Are the pins of the charger the same level as the others? Please let us know via DM along with your email address. https://t.co/VelbMJzlUL
2023-01-20 09:19:22
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@FitbitSupport @GillMarilena Hi, @GillMarilena. This is not the experience we want for you. We have received your DM and responded to it. We'll assist you from there. https://t.co/VelbMJzlUL
2023-01-20 07:41:46
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@FitbitSupport @GillMarilena Hi, @GillMarilena. This is not the experience we want for you. We have received your DM and responded to it. We'll assist you from there. https://t.co/VelbMJzlUL
2023-01-20 07:41:46
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@FitbitSupport @niamhzie Hi, @niamhzie. Thanks. Mind if we step in? Is it vibrating when the button is pressed? If so, try restarting your Fitbit device as described here: https://t.co/IibHEfLEby. Try to sync it while it is still charging. DM us with your Fitbit email address so we can look into this. https://t.co/VelbMJzlUL
2023-01-20 07:06:19
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@FitbitSupport @shawnamc22 Hi, @shawnamc22. Sorry to hear this. Safety concerns are taken very seriously by Fitbit and we'd like to look into this. We have received your DM and responded to it. We'll assist you from there. https://t.co/VelbMJzlUL
2023-01-20 06:36:03
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@FitbitSupport @shawnamc22 Hi, @shawnamc22. Sorry to hear this. Safety concerns are taken very seriously by Fitbit and we'd like to look into this. We have received your DM and responded to it. We'll assist you from there. https://t.co/VelbMJzlUL
2023-01-20 06:36:03
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@FitbitSupport @badboybol Hi, Wasim. Sorry to hear that. We just sent you a DM. Please check your inbox when you get a chance and we'll take it from there. https://t.co/VelbMJzlUL
2023-01-20 06:15:18
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@FitbitSupport @badboybol Hi, Wasim. Sorry to hear that. We just sent you a DM. Please check your inbox when you get a chance and we'll take it from there. https://t.co/VelbMJzlUL
2023-01-20 06:15:18
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@FitbitSupport @TutterTMouse Hi, @TutterTMouse. Thanks for the screenshot. Were these the steps you've followed in adding and accepting friends: https://t.co/qCv6OJnA9N? If so, please let us know your Fitbit account email address, phone model and OS via DM so we can assist you further. https://t.co/VelbMJzlUL
2023-01-20 04:46:46
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@FitbitSupport @Zachary28936678 Hi, @Zachary28936678. Sorry to hear this but thanks for troubleshooting. Can you check if you've met all syncing requirements and tried all the tips listed here: https://t.co/TrTpr8g4ll? If so, please let us know your Fitbit account email address via DM so we can check on this. https://t.co/VelbMJzlUL
2023-01-20 04:39:23
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@FitbitSupport @Zachary28936678 Hi, @Zachary28936678. Sorry to hear this but thanks for troubleshooting. Can you check if you've met all syncing requirements and tried all the tips listed here: https://t.co/TrTpr8g4ll? If so, please let us know your Fitbit account email address via DM so we can check on this. https://t.co/VelbMJzlUL
2023-01-20 04:39:23
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@FitbitSupport @pigazamo Los mensajes que nos escribiste ayer, fue fuera de nuestro horario laboral. Por esto no te respondimos. Lo acabamos de hacer en el mensaje directo que nos enviaste, donde continuaremos asistiéndote.
2023-01-20 04:27:51
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@FitbitSupport @THerzlieb Hallo! Bitte entschuldige die verspätete Antwort. Du kannst deinem Konto verwenden, um einen neuen Fitbit einzurichten. Zusätzliche Informationen kannst du hier finden: https://t.co/ZxLBKgEh42.
2023-01-19 11:53:32
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@FitbitSupport @frelun72 Hej @frelun72, Vi är ledsna att höra att du upplever besvär med bandet på din Fitbit-enhet. Du kan gå in på https://t.co/n568EVohUb Tryck på 'Trasigt Armband?' och logga in. Sedan kan du fylla i och skicka ett anspråk angående detta och vårat team kommer att behandla det för dig.
2023-01-19 11:41:23
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@FitbitSupport @AymPasdutout @Fitbit_FR 2/ 2 merci de nous indiquer en MP l'adresse email associée à votre compte Fitbit afin que nous puissions étudier tout ceci plus en détails. Bonne journée!
2023-01-19 11:38:32
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