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Fitbit Family Account Login

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Mar 26, 22 (Updated: Oct 03, 22)

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1. Fitbit.com
Announcer Copenhagen, Denmark 2 years ago

How do I manage my Fitbit family account?

https://help.fitbit.com/articles/en_US/Help_article/2347.htm

Create a Fitbit family account to set up Fitbit Ace devices, control who your kids connect with in the Fitbit app, and see how active they are each day.

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Fitbit Official Site for Activity Trackers..
Solved: Creating a Family Account -..
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Fitbit family account - do we have to..
Fitbit family account now available!

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Checked At HTTP Status Code Connect Time (ms) Result
2024-04-26 07:53:59 200 13 Page Active
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2. Dummies.com
Informed Pune, Maharashtra, India 2 years ago

How to Set Up a Fitbit Family Account - dummies

https://www.dummies.com/article/technology/electronics/wearables/fitbi...

On the device your child will use to run the Fitbit app, install the Fitbit app, and then use the app to log in to your Fitbit account. · Select ...

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3. Cnet.com
Curious Iasi, Romania 2 years ago

How to set up a Fitbit family account - CNET

https://www.cnet.com/tech/mobile/how-to-set-up-a-fitbit-family-account...

On your child's device, install the Fitbit app and sign into your Fitbit account. Then tap on the profile card > My Family followed the name of ...

1
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4. Howtocreate.com
Curious 2 years ago

How to create fitbit family account - HowtoCreate.com

https://howtocreate.com/popular/ask-how-to-create-fitbit-family-accoun...

With the Fitbit family account, parents can control who their kids connect with and what information they see in the Fitbit app, ...

0
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5. Alharamainexclusive.com
Reviewer 2 years ago

How do I add my child's fitbit to my account? [SOLVED]

https://alharamainexclusive.com/10179-how-do-i-add-my-childs-fitbit-to...

With the tracker nearby, open the Fitbit app, and log in to your account. · On the Today tab , tap your profile picture. · Tap Create Family ...

5
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6. Deletingsolutions.com
Scholar 1 year ago

How do I add my child's fitbit to my account? - Deleting Solutions

https://deletingsolutions.com/how-do-i-add-my-childs-fitbit-to-my-acco...

With the tracker nearby, open the Fitbit app, and log in to your account. · On the Today tab , tap your profile picture. · Tap Create Family Account > Create ...

2
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7. Smartbodytouch.com
Explainer 1 year ago

Everything You Need to Know About Fitbit Account for Kids 2022

https://smartbodytouch.com/fitbit-account-for-kids/

Yes, a child can have a Fitbit but through the parent Fitbit account. Once on the Fitbit family account, tap on the account card located on the ...

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8. Fitabase.com
Populist 1 year ago

Creating Fitbit Accounts - Fitabase

https://www.fitabase.com/resources/knowledge-base/getting-started/crea...

All Fitbit devices must be associated with a Fitbit account in order for the device to ... Fitbit accounts can also be created through the Fitbit Connect ...

4
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9. Howto.org
Explainer Nigeria 1 year ago

【How-to】Create family fitbit account - Howto.org

https://howto.org/create-family-fitbit-account/

Update your Fitbit app. Select “Set Up a New Fitbit Device” from the Account tab in the Fitbit mobile app or Fitbit Connect. Finish the setup ...

1
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Refiner San Diego, CA, United States 1 year ago

【How-to】Create fitbit family account - Howto.org

https://howto.org/create-fitbit-family-account/

With the Fitbit family account, parents can control who their kids connect with and what information they see in the Fitbit app, allowing parents to ...

2
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10. Quora.com
Guru Germany 1 year ago

How to add more child accounts to my Fitbit family ... - Quora

https://www.quora.com/How-do-I-add-more-child-accounts-to-my-Fitbit-fa...

To add a family member or guardian to your family account, first add them as a friend on Fitbit. · After they confirm the friend request: · Tap the Today tab , ...

6
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12. Reddit.com
Informed Lisboa, Portugal 1 year ago

Question about fitbit family account - Reddit

https://www.reddit.com/r/fitbit/comments/apgq7y/question_about_fitbit_...

Question about fitbit family account ... Actually she only wants fitbit if I can see her data. ... I log in with two accounts in my app?

6
1
13. Mspoweruser.com
Teacher 1 year ago

Fitbit Ace Family Account Dashboard now available for ...

https://mspoweruser.com/fitbit-ace-family-account-dashboard-now-availa...

The tracker counts steps and also gives prompts to move. The device will cost $100 and will connect to family accounts where parents can monitor ...

2
1
14. Emory.edu
Explainer 1 year ago

Fitbit Special Pricing | Emory University | Atlanta GA

https://www.hr.emory.edu/eu/wellness/physical-activity-fitness/fitbit/...

Even if your Fitbit account is connected to another email, providing your Emory email address will help Fitbit Customer Support connect you to the Emory program ...

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15. Deezercommunity.com
Disciplined Cupertino, CA, USA 1 year ago

Family Plan only master profile can listen on Fitbit - Deezer ...

https://en.deezercommunity.com/your-account-and-subscription-5/family-...

I know that Deezer are about to change the way the family members login - each member will have their own profile/login and hopefully at some ...

1
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16. Imore.com
Curious California 1 year ago

Best Fitbit for kids 2022 | iMore

https://www.imore.com/which-fitbits-are-best-kids

If your child is under 13, you'll create a Family Fitbit account, which offers two views — one for you and one for your kid.

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17. Bikehike.org
Teacher Moscow, Russia 1 year ago

Quick Answer: How Do I Add Another Fitbit To My Account

https://bikehike.org/how-do-i-add-another-fitbit-to-my-account/

With the Fitbit family account, parents can control who their kids connect with and what information they ...

5
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18. Shikudo.com
Reviewer Bengaluru, Karnataka, India 1 year ago

Using a child account set up in Family Account on FitBit

https://forum.shikudo.com/t/using-a-child-account-set-up-in-family-acc...

No, they have a username, but I log in and then go in to the child's account. boxinthefox ...

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19. Commonsense.org
Teacher Klang, Malaysia 1 year ago

Fitbit - Full Privacy Report

https://privacy.commonsense.org/privacy-report/Fitbit

... help children connect with other guardian-approved Fitbit users which are displayed within the family account. Fitbit's terms also say ...

7
1
Teacher America 1 year ago

Privacy and Security Evaluation of the Fitbit Ace 2 - Common ...

https://www.commonsense.org/education/articles/privacy-and-security-ev...

After a parent has completed registration or logged in to the app with their Fitbit account and created their family account, Fitbit prompts ...

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If you know a webpage link that work for the reported issue. Consider sharing with the community by adding in the above list. After verification of provided information, it would be get listed on this web page.

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Frequently Asked Questions

How do I log into my childs Fitbit account?

On your child's device, install the Fitbit app and sign into your Fitbit account. Then tap on the profile card > My Family followed the name of your child in the list of accounts linked to your family. On the account's information screen is an option to Switch to Kid View; tap it, and then enter your account password.

How do I set up a family Fitbit account?

  1. With the tracker nearby, open the Fitbit app, and log in to your account.
  2. On the Today tab. ...
  3. Tap Create Family Account. ...
  4. Tap + Create Child Account.
  5. When prompted, enter your Fitbit password.
  6. Follow the on-screen instructions to review the privacy notice.
  7. Enter your child's information for their account, and tap Next.

Can I add my daughter's Fitbit to my account?

Through parent view in the Fitbit app, you can manage your Fitbit family account and create a Fitbit account for your child. Switch to kid view so you and your child can see their daily stats and your child can interact with other members of the family account.

What is a family account on Fitbit?

With the Fitbit family account, parents can control who their kids connect with and what information they see in the Fitbit app, allowing parents to safeguard their kids' privacy and stay on top of their activity. Fitbit family account is now available on Android version 2.72 and iOS version 2.51.

What is the monthly fee for Fitbit?

$9.99 per month

How do I get to my Fitbit account?

Tap the Today tab , and tap your profile picture. Manage Account Access. Tap a device to see more details about the last time a logged-in device was used to access your Fitbit account.

How do I contact Fitbit support?

Get Support
  1. Live Chat. Chat with us 24 hours a day.
  2. Call Us. (877) 623-4997. ...
  3. Fitbit Community. Find answers right now.
  4. @FitbitSupport. Send us a direct message.
  5. Menstrual Health Tracking.
  6. BROKEN BAND? File a claim on your device's in-warranty Fitbit band.
  7. Fitbit Premium. ...
  8. Employee Wellness & Health Plan Members.

Related Videos

How do I connect my Fitbit?

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Recent Tweets By fitbitsupport

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@FitbitSupport @IshaxIsha Hey, @IshaxIsha.Sorry to hear this. Please send us a screenshot of the error message you're getting via DM so we can assist you further. https://t.co/VelbMJzlUL
2023-01-28 12:47:02
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@FitbitSupport @b4ds73 Awesome!
2023-01-28 11:15:51
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@FitbitSupport @Dawniesbs Hi, @Dawniesbs. Make sure that your alarms are set correctly: https://t.co/9TRVpkMFBQ. Also, review our tips on why your device did not alert you here: https://t.co/sVHKQJQRCK. If it persists, send a DM with the email linked to your account so we can look into this. https://t.co/VelbMJzlUL
2023-01-28 10:26:01
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@FitbitSupport @MrMartinStreet Hi, Martin. Because battery life is affected by use and other settings, the tips on this link might help if you want to prioritize battery life: https://t.co/gTnAy2iJYz. But if the issue persists, DM us your Fitbit account email so we can take a closer look. https://t.co/VelbMJzlUL
2023-01-28 09:22:46
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@FitbitSupport @NatashaBurges10 Hi, @NatashaBurges10. We've sent you a DM. Please check your inbox.
2023-01-28 08:56:48
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@FitbitSupport @anas_raid Hi, @anas_raid. Sorry to hear this. Thanks for trying a fix. DM us with your Fitbit account email address so we can look things up for you. Were you able to follow the steps here https://t.co/CWk6lTokkI to change the time on your watch? https://t.co/VelbMJzlUL
2023-01-28 08:42:50
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@FitbitSupport @Darlingceline Hi, @Darlingceline. Sorry to hear this. Thanks for the photo. Find our complete wear-and-care instructions at https://t.co/8N3cCywicF. Also, DM us with your Fitbit account email address and the model of your Fitbit device so we can look into this. https://t.co/VelbMJzlUL
2023-01-28 08:14:49
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@FitbitSupport @jitendr53103254 Hi, @jitendr53103254. Sorry to hear this. DM us with your Fitbit account email address so we can check. In the meantime, please follow these sync troubleshooting steps: https://t.co/TrTpr8g4ll. https://t.co/VelbMJzlUL
2023-01-28 05:23:33
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@FitbitSupport @abhisingh31oct Hey, @abhisingh31oct. Sorry to hear this. Fitbit doesn't have any physical repair centers that can repair or provide spare parts for your watch. Provide us the following via DM: Full name > Fitbit account email address > Country of residence > Retailer's name. https://t.co/VelbMJzlUL
2023-01-28 05:20:15
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@FitbitSupport @Davidchiasson19 Hi, David. Your Fitbit device won't count your steps if its battery level is empty. If you're having trouble with your device, you can DM us your Fitbit account email address, your Fitbit device model and details of the issue. We'll do our best to assist. https://t.co/VelbMJzlUL
2023-01-28 03:45:47
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@FitbitSupport @KarenJNTN Hi, @KarenJNTN. Sorry to hear this. Please DM us with your Fitbit account email address and a screenshot showing your previous two sleep sessions for us to better look into this. In the meantime, see https://t.co/HTf3qN2hOv for information about how your watch tracks sleep. https://t.co/VelbMJzlUL
2023-01-28 02:52:20
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@FitbitSupport @jos_fronto Anytime!
2023-01-28 02:27:11
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@FitbitSupport @antianhedonic That's right. In addition to heart rate, the activity tracked by your device also takes it into account.
2023-01-28 01:59:23
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@FitbitSupport @jos_fronto Hi @jos_fronto, just stepping in. This is not the experience we want for you. If you weren't able to finish your activity, you can manually log it so your activity will be credited. You can manually log an activity by following the steps at https://t.co/kxGQzaRHZE https://t.co/VelbMJzlUL
2023-01-28 01:32:23
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@FitbitSupport @GrandmaDorisC Hi, @GrandmaDorisC. Sorry to hear that. Thanks for your efforts. We suggest trying our additional notification troubleshooting tips here: https://t.co/N5s4vJv1VK. If nothing works, please send us a DM with your Fitbit email address, device name, phone model, and its OS version. https://t.co/VelbMJzlUL
2023-01-28 01:31:46
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@FitbitSupport @antianhedonic Hi, Matt. You still burn calories even if you have been sedentary or were sleeping. We estimate your calorie burn based on your age, gender, height and weight. More info about it here: https://t.co/kzuat0zGVV.
2023-01-27 11:47:33
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@FitbitSupport @coors12ozcan Hi, @coors12ozcan. Sorry to hear this. We're always striving to enhance Fitbit products and services, and your feedback is a big part of that process. For more information about our warranty policy, please visit https://t.co/SlseoB2Y5Z.
2023-01-27 11:43:18
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@FitbitSupport @mmancuso2013 Hi @mmancuso2013, just stepping in. Sorry to hear this. Thanks for troubleshooting. Have you tried restating your device by following the steps at https://t.co/IibHEfLEby? Please send us a DM with your Fitbit device model and your Fitbit account email address so we can check. https://t.co/VelbMJzlUL
2023-01-27 11:07:01
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@FitbitSupport @jacsmamuh Hi, @jacsmamuh. Sorry to hear this. Can you DM us with your Fitbit email address and your Fitbit device name? In the meantime, please make sure that you can follow these restarting tips: https://t.co/IibHEfLEby. https://t.co/VelbMJzlUL
2023-01-27 10:18:36
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@FitbitSupport @CarlFranklinG Hi, @CarlFranklinG. Sorry to hear this. Thanks for the video. Did you notice the issue under your device or band? In the meantime, please send via DM the email address of your Fitbit account and specify the model of your Fitbit device so we can take a closer look. https://t.co/VelbMJzlUL
2023-01-27 10:07:14
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@FitbitSupport @lordofthemosh Hi, @lordofthemosh. Sorry to hear this. Can you fill us in through DM along with your Fitbit account email address? https://t.co/VelbMJzlUL
2023-01-25 12:47:03
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@FitbitSupport @KatieLa09325398 Hi, Katie. Thanks for troubleshooting. Let us know if you've restarted the Fitbit with the steps found on this link: https://t.co/IibHEfLEby. DM us the Fitbit account email and more details about the issue via the link below. https://t.co/VelbMJzlUL
2023-01-25 12:33:27
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@FitbitSupport @GraemeCook17 Copy that. For us to review your request, we'll still need you to DM us the email address associated with your Fitbit account since this will help us locate the correct record.
2023-01-25 12:32:03
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@FitbitSupport @BatoolImsaad Hi, @BatoolImsaad. Try giving your Fitbit a restart by going to this link: https://t.co/IibHEfLEby. Make sure to use the correct charging cable. DM us the model of your Fitbit device and your Fitbit account email address so we can take a closer look.
2023-01-25 12:21:37
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@FitbitSupport @dash4_suman Hi, @dash4_suman. Sorry to hear this. Please try restarting your Charge 5: https://t.co/IibHEfLEby. DM us your Fitbit account email address if the issue persists. You can also call us at: 800 919 0757, Monday - Friday, 10:00 AM - 9:00 PM. https://t.co/VelbMJzlUL
2023-01-25 11:01:14
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@FitbitSupport @HirahCPE Please DM us here instead. Thanks. 😊
2023-01-25 09:57:06
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@FitbitSupport @ingeb_ac Sweet! Thank you!
2023-01-25 08:36:01
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@FitbitSupport @ingeb_ac You're welcome! Glad it worked!
2023-01-25 08:29:48
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@FitbitSupport @SP72088427 Hi, @SP72088427. Sorry to hear this. Please DM us the following so we can check: - Support case number - Fitbit account email address - Reference code https://t.co/VelbMJzlUL
2023-01-25 08:09:50
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@FitbitSupport @ingeb_ac Hi, @ingeb_ac. Thanks for the details. We don't have a specific release date of the next app update. For now, please try these: - Uninstall and reinstall the Fitbit app. - Restart your phone. If this doesn't help, DM us your Fitbit account email address so we can take a look. https://t.co/VelbMJzlUL
2023-01-25 08:03:54
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@FitbitSupport @Jill04735847 Hi, Jill. Sorry to hear this. Please DM us your reference code, the email address used in the registration process, and your country of residence so I can check on it. https://t.co/VelbMJzlUL
2023-01-25 05:00:20
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@FitbitSupport @brianlagunas Sorry for that. Can you try again by clicking the link below? https://t.co/VelbMJzlUL
2023-01-25 04:39:16
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@FitbitSupport @tokiosolitaire Hi, @tokiosolitaire. Sorry for the trouble. Please DM us with your Fitbit email address, the model of your Fitbit device, and your 8-digit case number from our support team so we can check. https://t.co/VelbMJzlUL
2023-01-25 04:33:23
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@FitbitSupport @_Corbyn_ Hi, @_Corbyn_. We've replied to your DM. Please check your inbox.
2023-01-25 04:22:50
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@FitbitSupport @jwlee2021 Hi, @jwlee2021. We've sent you a DM. Please check your inbox.
2023-01-25 04:14:18
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@FitbitSupport @WhatTheMrsHeck No problem!
2023-01-25 04:08:13
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@FitbitSupport @illiniduce Hi, Kevin. Sorry to hear this. Can you fill us in? https://t.co/VelbMJzlUL
2023-01-25 03:00:30
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@FitbitSupport @TheOtherTO1 Hi, @TheOtherTO1. We're sorry to hear that. Just to verify, were these the steps you followed in attaching the band: https://t.co/1UdD3Y3DW6? We're constantly striving to improve Fitbit products and services, and we appreciate all of the input we receive from our customers.
2023-01-25 02:31:10
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@FitbitSupport @WhatTheMrsHeck Hi, @WhatTheMrsHeck. Sorry to hear that. We suggest changing his sleep sensitivity setting from normal to sensitive or vice versa. After that, give his Versa 4 a restart as described in https://t.co/IibHEfLEby. More info about sleep tracking here: https://t.co/HTf3qN2hOv.
2023-01-25 02:11:21
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@FitbitSupport @FcCrea Thanks for your sweet shout out. It's our delight to see your Fitness progress continue.
2023-01-25 01:58:22
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@FitbitSupport @FcCrea Hi, Francesco. Appreciate your honest feedback. You can manage or cancel your Fitbit Premium following the steps at https://t.co/bOYlrM0H7E. Get the attention of our Product Teams by sharing your ideas and comments on our Suggestions Board: https://t.co/gnOPfXeIps.
2023-01-25 01:49:47
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@FitbitSupport @OTDolan28 Hi, @OTDolan28. Sorry for the trouble. We do not have an upcoming new firmware version. For us to take a closer look, please send us your Fitbit account's email address through DM. By the way, here are some battery maximizing tips: https://t.co/kQyZU3s9TB. https://t.co/VelbMJzlUL
2023-01-25 01:46:02
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@FitbitSupport @realdwaynet You're welcome. Have a nice day!
2023-01-25 01:05:30
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@FitbitSupport @carliemcguire Hi, Carlie. Thanks for the photo. It appears that you've enabled the always-on display feature on your Versa 2. Since using always-on display will require more frequent battery charging, turn it off when not needed as instructed at https://t.co/YHJ0tARDFS.
2023-01-24 12:56:57
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@FitbitSupport @jillbadonsky You're most welcome. Have a great day and always keep safe.
2023-01-24 02:52:51
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@FitbitSupport @simcumcise Hi, @simcumcise. Sorry to see this. Thanks for the photo. We take your feedback seriously as this helps us improve our products. You may try our wear & care tips at https://t.co/uIvqiJojOG as these usually help. Please DM your Fitbit account email address so we can take a look. https://t.co/VelbMJzlUL
2023-01-24 01:09:01
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@FitbitSupport @Allen_Newberry Hi, there. Sorry to hear this. Please check these battery maximizing tips we have on this link: https://t.co/gTnAy2iJYz. If it is still not working, DM us the email address of your Fitbit account and the Fitbit device model you are using so we can check this for you. https://t.co/VelbMJzlUL
2023-01-24 01:02:50
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@FitbitSupport @DrDonAndSusan Sorry to hear about this. A community moderator is the one who responds and handles posts that are made in our community page. You can get in touch with the Fitbit community Team, send us an email message at [email protected]. We're sorry for any trouble.
2023-01-23 11:33:42
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@FitbitSupport @DrDonAndSusan Hello, @DrDonAndSusan. This is not the experience we want you to have. To further look into this, please DM us a screenshot of your current step streak, your Fitbit email address, your phone's exact model, and its current iOS. https://t.co/VelbMJzlUL
2023-01-23 11:07:54
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@FitbitSupport @PMacLauchlan Hi, Philip. Please try the sync troubleshoots at https://t.co/TrTpr8g4ll since these usually help. If the issue persists, please DM us your Fitbit account email address, your mobile phone brand and model, and your phone's operating system version so we can take a closer look. https://t.co/VelbMJzlUL
2023-01-23 09:13:04
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@FitbitSupport @Chelle_me_2 Alright! We have replied to your DM, and we'll continue assisting you there.
2023-01-23 08:41:10
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@FitbitSupport @Chelle_me_2 Hi, @Chelle_me_2. Have you tried restarting your mobile device and then accessing the Fitbit app again? Please send via DM the email address associated with your Fitbit account so we can take a closer look. https://t.co/VelbMJzlUL
2023-01-23 08:30:50
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@FitbitSupport @CrtfdSprvlln Hi. We heard about your concern. Multiple factors can affect the accuracy of your heart-rate readings, which in turn can affect your calorie burn numbers. For accurate and consistent results, check out our tips at https://t.co/n7Zwpj6f8G.
2023-01-23 08:24:27
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@FitbitSupport @jennifervides Hi, @jennifervides. Sorry to hear this. Can you let us know what happened? Please provide us more information on this as well as your Fitbit account email address via DM so we can take a closer look. https://t.co/VelbMJzlUL
2023-01-23 08:15:24
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@FitbitSupport @itssamlou_ Thank you. We replied to you via DM. Please check your inbox.
2023-01-23 07:52:18
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@FitbitSupport @AlexPalombo Hi, @AlexPalombo. Just checking in. If your device is having an incorrect time, here's how to fix it: https://t.co/CWk6lTokkI. If it's something else, tell us more via DM with your Fitbit account email address and specific Fitbit device model. Thanks. https://t.co/VelbMJzlUL
2023-01-23 07:48:28
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@FitbitSupport @itssamlou_ If the subscription was purchased in the Fitbit app, you need to cancel it on your end. If it was purchased on https://t.co/pZkMNC6RoM, we can cancel it for you. Please provide us via DM your Fitbit email for us to look into this for you.
2023-01-23 07:19:04
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@FitbitSupport @Sudeepvv Hi, @Sudeepvv. Thanks for the info. This is not the experience we want for you. Were you able to follow the steps for subscribing to Premium at https://t.co/GY4jhQaYpm? Please send us a DM with your Fitbit account email address so we can check. https://t.co/VelbMJzlUL
2023-01-23 07:17:45
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@FitbitSupport @itssamlou_ Hi, @itssamlou_. For subscriptions through https://t.co/pZkMNC6RoM, our terms of service explain a recurring charge will start at the end of a Premium trial unless canceled. Please see: https://t.co/bOYlrM1eXc. DM us your Fitbit account email address so we can check.
2023-01-23 06:45:24
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@FitbitSupport @adz1972 Hi, @adz1972. Can you try these tips to extend your Charge 5's battery life: https://t.co/gTnAy2iJYz. If the issue persists after trying the tips, please let us know your Fitbit account email address via DM and we'll assist you from there. https://t.co/VelbMJzlUL
2023-01-23 06:33:56
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@FitbitSupport @Freewind_Rider Hi, @Freewind_Rider. While we're continually working to improve our products, lot of considerations have to be made before any feature can be added to future & existing devices. You can learn more at https://t.co/rZxWEafL8e. We hear you & appreciate what you've shared with us.
2023-01-23 06:23:22
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@FitbitSupport @jaydeedublew Hi, Dillon. Thanks for the screenshot. This may happen if you haven't received a notification from the said app recently, but you were able to before. Ensure that you're able to receive a notification from the app, then set up your notifications again at https://t.co/N5s4vJv1VK.
2023-01-23 05:22:13
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@FitbitSupport @Alex99172088 Sorry for the trouble. Please DM us the requested information so we can better assist you.
2023-01-23 04:54:34
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@FitbitSupport @KiwiGirl82 Hi, @KiwiGirl82. Sorry to hear this. Appreciate that you tried troubleshooting. Were these the steps that you've followed to restart your Versa 3: https://t.co/IibHEfLEby? Please send us a DM with your Fitbit account email address so we can check. https://t.co/VelbMJzlUL
2023-01-21 12:43:49
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@FitbitSupport @KiwiGirl82 Hi, @KiwiGirl82. Sorry to hear this. Appreciate that you tried troubleshooting. Were these the steps that you've followed to restart your Versa 3: https://t.co/IibHEfLEby? Please send us a DM with your Fitbit account email address so we can check. https://t.co/VelbMJzlUL
2023-01-21 12:43:49
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@FitbitSupport @WildlifeSusie Appreciate your efforts. We'll continue to assist you via DM. Replies will be quite slow as we also need time to check.
2023-01-21 12:17:28
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@FitbitSupport @WildlifeSusie We received your DM and replied to it. Please check your inbox. Thanks.
2023-01-21 12:02:51
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@FitbitSupport @WildlifeSusie We received your DM and replied to it. Please check your inbox. Thanks.
2023-01-21 12:02:51
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@FitbitSupport @jrfennerphotos This isn't the experience we'd like you to have. We've sent you a DM. Please check your inbox.
2023-01-21 11:00:37
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@FitbitSupport @jrfennerphotos This isn't the experience we'd like you to have. We've sent you a DM. Please check your inbox.
2023-01-21 11:00:37
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@FitbitSupport @Superdad75011 Bonjour. Effectivement, à partir du 31 mars, il ne sera plus possible d'utiliser l'application Deezer. Nous nous efforçons constamment d'améliorer les produits Fitbit, ce qui entraîne parfois des modifications des produits existants.
2023-01-21 10:15:40
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@FitbitSupport @Superdad75011 Bonjour. Effectivement, à partir du 31 mars, il ne sera plus possible d'utiliser l'application Deezer. Nous nous efforçons constamment d'améliorer les produits Fitbit, ce qui entraîne parfois des modifications des produits existants.
2023-01-21 10:15:40
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@FitbitSupport @JoysofaMum Hi, Steph. Thanks so much for sharing your positive experience with our customer support! 😍
2023-01-21 06:43:30
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@FitbitSupport @JoysofaMum Hi, Steph. Thanks so much for sharing your positive experience with our customer support! 😍
2023-01-21 06:43:30
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@FitbitSupport @sagarbekal Hi, @sagarbekal. Sorry for the trouble. So we can check on this, please send us a DM with more details about the charging issue with your Sense along with your Fitbit email address. In the meantime, give it a restart as described in https://t.co/IibHEfLEby. https://t.co/VelbMJzlUL
2023-01-21 05:25:12
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@FitbitSupport @sagarbekal Hi, @sagarbekal. Sorry for the trouble. So we can check on this, please send us a DM with more details about the charging issue with your Sense along with your Fitbit email address. In the meantime, give it a restart as described in https://t.co/IibHEfLEby. https://t.co/VelbMJzlUL
2023-01-21 05:25:12
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@FitbitSupport @RockyMtnGirl21 Hi, @RockyMtnGirl21. Thanks for the details. I'll try to find out what went wrong by providing troubleshooting steps. Please see syncing tips: https://t.co/TrTpr8g4ll. If the issue persists, please DM your Fitbit email address, the model of your mobile device, and its OS version. https://t.co/VelbMJzlUL
2023-01-21 05:12:18
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@FitbitSupport @RockyMtnGirl21 Hi, @RockyMtnGirl21. Thanks for the details. I'll try to find out what went wrong by providing troubleshooting steps. Please see syncing tips: https://t.co/TrTpr8g4ll. If the issue persists, please DM your Fitbit email address, the model of your mobile device, and its OS version. https://t.co/VelbMJzlUL
2023-01-21 05:12:18
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@FitbitSupport @andrewt13503595 Our team is still working on your case and they'll reach out to you via email as soon as possible. We appreciate your patience regarding this matter. https://t.co/VelbMJzlUL
2023-01-21 01:56:58
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@FitbitSupport @andrewt13503595 Our team is still working on your case and they'll reach out to you via email as soon as possible. We appreciate your patience regarding this matter. https://t.co/VelbMJzlUL
2023-01-21 01:56:58
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@FitbitSupport @andrewt13503595 Sorry for the delay. They'll send you an email once updates are available. Thanks for your patience.
2023-01-21 01:03:08
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@FitbitSupport @andrewt13503595 Sorry for the delay. They'll send you an email once updates are available. Thanks for your patience.
2023-01-21 01:03:08
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@FitbitSupport @CATdoingCAT Hi, @CATdoingCAT. So sorry to hear this. Please send via DM the 8-digit case number and email address associated with your Fitbit account so we can check your engagement with our team. https://t.co/VelbMJzlUL
2023-01-20 10:35:49
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@FitbitSupport @BigSmack66 Hi, @BigSmack66. Sorry to hear this. The Charge 4 is water resistant up to 50-meters. You can try restarting it after making sure it's completely dry by following the steps here: https://t.co/IibHEfLEby. Please feel free to DM us your email address if you need our help with it. https://t.co/VelbMJzlUL
2023-01-20 10:09:39
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@FitbitSupport @BigSmack66 Hi, @BigSmack66. Sorry to hear this. The Charge 4 is water resistant up to 50-meters. You can try restarting it after making sure it's completely dry by following the steps here: https://t.co/IibHEfLEby. Please feel free to DM us your email address if you need our help with it. https://t.co/VelbMJzlUL
2023-01-20 10:09:39
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@FitbitSupport @ThomasTowler Hi, Thomas. Do you see any physical damage to the charging cable? Are the pins of the charger the same level as the others? Please let us know via DM along with your email address. https://t.co/VelbMJzlUL
2023-01-20 09:19:22
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@FitbitSupport @GillMarilena Hi, @GillMarilena. This is not the experience we want for you. We have received your DM and responded to it. We'll assist you from there. https://t.co/VelbMJzlUL
2023-01-20 07:41:46
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@FitbitSupport @GillMarilena Hi, @GillMarilena. This is not the experience we want for you. We have received your DM and responded to it. We'll assist you from there. https://t.co/VelbMJzlUL
2023-01-20 07:41:46
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@FitbitSupport @niamhzie Hi, @niamhzie. Thanks. Mind if we step in? Is it vibrating when the button is pressed? If so, try restarting your Fitbit device as described here: https://t.co/IibHEfLEby. Try to sync it while it is still charging. DM us with your Fitbit email address so we can look into this. https://t.co/VelbMJzlUL
2023-01-20 07:06:19
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@FitbitSupport @shawnamc22 Hi, @shawnamc22. Sorry to hear this. Safety concerns are taken very seriously by Fitbit and we'd like to look into this. We have received your DM and responded to it. We'll assist you from there. https://t.co/VelbMJzlUL
2023-01-20 06:36:03
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@FitbitSupport @shawnamc22 Hi, @shawnamc22. Sorry to hear this. Safety concerns are taken very seriously by Fitbit and we'd like to look into this. We have received your DM and responded to it. We'll assist you from there. https://t.co/VelbMJzlUL
2023-01-20 06:36:03
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@FitbitSupport @badboybol Hi, Wasim. Sorry to hear that. We just sent you a DM. Please check your inbox when you get a chance and we'll take it from there. https://t.co/VelbMJzlUL
2023-01-20 06:15:18
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@FitbitSupport @badboybol Hi, Wasim. Sorry to hear that. We just sent you a DM. Please check your inbox when you get a chance and we'll take it from there. https://t.co/VelbMJzlUL
2023-01-20 06:15:18
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@FitbitSupport @TutterTMouse Hi, @TutterTMouse. Thanks for the screenshot. Were these the steps you've followed in adding and accepting friends: https://t.co/qCv6OJnA9N? If so, please let us know your Fitbit account email address, phone model and OS via DM so we can assist you further. https://t.co/VelbMJzlUL
2023-01-20 04:46:46
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@FitbitSupport @Zachary28936678 Hi, @Zachary28936678. Sorry to hear this but thanks for troubleshooting. Can you check if you've met all syncing requirements and tried all the tips listed here: https://t.co/TrTpr8g4ll? If so, please let us know your Fitbit account email address via DM so we can check on this. https://t.co/VelbMJzlUL
2023-01-20 04:39:23
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@FitbitSupport @Zachary28936678 Hi, @Zachary28936678. Sorry to hear this but thanks for troubleshooting. Can you check if you've met all syncing requirements and tried all the tips listed here: https://t.co/TrTpr8g4ll? If so, please let us know your Fitbit account email address via DM so we can check on this. https://t.co/VelbMJzlUL
2023-01-20 04:39:23
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@FitbitSupport @pigazamo Los mensajes que nos escribiste ayer, fue fuera de nuestro horario laboral. Por esto no te respondimos. Lo acabamos de hacer en el mensaje directo que nos enviaste, donde continuaremos asistiéndote.
2023-01-20 04:27:51
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@FitbitSupport @THerzlieb Hallo! Bitte entschuldige die verspätete Antwort. Du kannst deinem Konto verwenden, um einen neuen Fitbit einzurichten. Zusätzliche Informationen kannst du hier finden: https://t.co/ZxLBKgEh42.
2023-01-19 11:53:32
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@FitbitSupport @frelun72 Hej @frelun72, Vi är ledsna att höra att du upplever besvär med bandet på din Fitbit-enhet. Du kan gå in på https://t.co/n568EVohUb Tryck på 'Trasigt Armband?' och logga in. Sedan kan du fylla i och skicka ett anspråk angående detta och vårat team kommer att behandla det för dig.
2023-01-19 11:41:23
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@FitbitSupport @AymPasdutout @Fitbit_FR 2/ 2 merci de nous indiquer en MP l'adresse email associée à votre compte Fitbit afin que nous puissions étudier tout ceci plus en détails. Bonne journée!
2023-01-19 11:38:32
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