Why can I not get into my Fitbit app?
Make sure the Fitbit app is installed on your phone. You'll also need to make sure your phone has Bluetooth turned on (Settings>Bluetooth>On) and that you're only trying to connect your Fitbit to one Bluetooth-enabled phone or tablet. Try removing and re-adding your Fitbit device from your Fitbit account.
Why is Fitbit connect not working?
Troubleshooting steps
Bluetooth and turn Bluetooth off and back on. Turn your phone or tablet off and back on. Uninstall and reinstall the Fitbit app. If your Fitbit scale won't sync after you reinstall the app, log in to your Fitbit account on a different phone or tablet and try to sync.
How do I log back into my Fitbit account?
- Log out of the Fitbit app.
- Tap Log In. Forgot your password?
- Enter your email address and tap Send Reset Email. An email is sent to the email address you entered. ...
- Click the link in the password reset email. ...
- Enter your new password and tap Set.
- Return to the Fitbit app and log in using your new password.
What is the monthly fee for Fitbit?
How do I get to my Fitbit account?
Tap the Today tab , and tap your profile picture. Manage Account Access. Tap a device to see more details about the last time a logged-in device was used to access your Fitbit account.
How do I contact Fitbit support?
Get Support
- Live Chat. Chat with us 24 hours a day.
- Call Us. (877) 623-4997. ...
- Fitbit Community. Find answers right now.
- @FitbitSupport. Send us a direct message.
- Menstrual Health Tracking.
- BROKEN BAND? File a claim on your device's in-warranty Fitbit band.
- Fitbit Premium. ...
- Employee Wellness & Health Plan Members.