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Gohenry Login

Announcer Narbonne, France

Find top links about Gohenry Login along with social links, FAQs, and more. If you are still unable to resolve the login problem, read the troubleshooting steps or report your issue.

Mar 22, 22 (Updated: Jul 05, 22)

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1. Gohenry.com
Legendary 3 years ago

Prepaid Debit Card for Kids & Financial Learning App | gohenry

https://www.gohenry.com/uk/

With the GoHenry prepaid debit card and app, kids learn how to budget—and grow to understand the difference between wants and needs by spending wisely. Parents ...

Social Handles

Gohenry.com Official Pages

Making every kid good with money - GoHenry
Support
Pricing
Get started with $30 in your ...
For Parents & Kids
Kids' Debit Card & Financial Learning..
Parent Login - GoHenry

Page Status Information

Checked At HTTP Status Code Connect Time (ms) Result
2025-08-17 20:04:09 403 126 Temporarily Down
2025-08-12 03:14:14 403 63 Temporarily Down
2025-08-06 11:19:10 403 62 Temporarily Down
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4. Finder.com
Scholar Helsinki, Finland 3 years ago

gohenry review: A card and app for children and parents

https://www.finder.com/uk/gohenry-review

Relatives can be invited to the party through a relative account. They'll have to log in and will then be able to gift money to the children ( ...

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5. Shudhtech.blogspot.com
Explainer Dijon, France 3 years ago

gohenry app Not Working/unable to login : Android/iPhone

https://shudhtech.blogspot.com/2021/06/gohenry-app-not-workingunable-t...

While trying to login into the gohenry mobile app users are just seeing black screen. Not only login issue but some other Android usere are not ...

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6. Handlewife.com
Populist 中国广东省Shenzhen Shi 3 years ago

Gohenry App Not Working Solution | How to Login & Activate ...

https://handlewife.com/gohenry-app/

How do I log in to Gohenry in the U.K.? How do you activate Gohenry? Go Henry AGE Limit? Gohenry Reviews. Why is the Gohenry app NOT ...

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7. Useline.com
Outspoken Copenhagen, Denmark 3 years ago

How to cancel goHenry subscription in easy steps - Line ...

https://useline.com/how-to-cancel/go-henry

Want to know how to cancel the Go henry subscription before they generate your next bill?. Here is step by step guide on how to cancel Go henry membership.

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8. Lymington.com
Disciplined 3 years ago

goHenry Ltd | Lymington, News, Whats On, Tourist Information

https://www.lymington.com/gohenry-ltd

goHenry is the smart solution to enable 6-18 year olds to gain confidence with money, learning under your guidance. And it makes your life as a parent just ...

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9. Delogin.com
Disciplined Canada 3 years ago

Gohenry Login As Child - DeLogin

https://delogin.com/gohenry-login-as-child

Login to your goHenry Support Customer Account. Url: https://uk.community.gohenry.com/login?locale=us. UNKNOWN. Monatliche Besuche.

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10. Rajpostexam.com
Outspoken 3 years ago

gohenry login - Rajpostexam.com

https://www.rajpostexam.com/gohenry-login/

My child has forgotten their gohenry password … How does my child log in to the gohenry app? … I've forgotten both my gohenry username and ...

1
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11. Gohenryreview.com
Scholar Zwolle, Netherlands 3 years ago

gohenry Review - Get 2 MONTHS FREE - February 2022

https://www.gohenryreview.com/

Parent Account Login. It has a parent account login for the app. This enables you, as the parent, to log in and configure the different options. As ...

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12. Askwallet.io
Organizer 3 years ago

gohenry - explore, rate and review on AskWallet

https://askwallet.io/gohenry

Go to AskWallet for reviews and more on gohenry. gohenry is a debit card and financial learning app for kids. With its unique tools, kids can learn to earn, ...

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13. Hyperjar.com
Explainer Bangalore 3 years ago

HyperJar - Free prepaid card & money app for everyone

https://hyperjar.com/

HyperJar is a free prepaid card & money app for everyone. Divide money into Jars for things like food, clothes or petrol and spend directly from your...

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Frequently Asked Questions

How do I log into gohenry?

How do I log in to the gohenry app?
  1. Log into your parent account via the website.
  2. Go to 'Account & settings'
  3. Click on the pencil next to 'Parent PIN', enter your password and click Save.

How do you put money on a Gohenry card?

To do this, you'll need to log in on the website or mobile app and then click 'Top-up' on the homepage. Once you've confirmed the amount, click make payment to complete the top up. Account holders get one load per calendar month included in their gohenry membership.

Does gohenry work in USA?

gohenry is now available in the USA and we are working hard to expand our service even further.

Can grandparents open a gohenry account?

A grandparent can get a card on behalf of a grandchild. It's not necessary to be the legal guardian of a child. So long as the person who is applying for the card is over 18 years of age.

How much does go Henry cost per month?

GoHenry vs other prepaid cards
GoHenry Osper
Eligibility Ages 6-18 8-18
Cost £2.99/month (30 day free trial) £2.50/month (first month free)
Loading Fee 50p (1 free load a month) 50p
ATM Fees Free Free
•
Jan 17, 2022

What bank does gohenry use?

IDT Financial Services

Is there a free alternative to gohenry?

Osper works in a very similar way to gohenry and allows you to set spending limits, with text notifications if transactions are denied. You can load money once per month to Osper for free. But, if you need to make any extra transfers, you're charged 50 pence. Using the card to spend and withdraw money is free.

How do I put money on my gohenry card?

Loading your parent account using your debit card is the only instant way to add funds. To do this, you'll need to log in on the website or mobile app and then click 'Top-up' on the homepage. Once you've confirmed the amount, click make payment to complete the top up.

How do I activate my gohenry card?

To activate your child's card, log into your account on the website or mobile app, select 'Activate' next to your child's name and follow the step-by-step instructions. Once you've finished the process, your child's username, password and PIN will be displayed to you on screen!

How do you contact gohenry?

Contact Us
If there is information you think should be included here, or if you experience any difficulty accessing this site, then please contact our Member Services Team on 0330 100 7676 or at [email protected]. Or you can write to us at: gohenry Ltd.

What is go Henry membership fee?

£2.99 per child
Is Post Helpful?

Recent Tweets By gohenry

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@gohenry @TeacherEvolving Hi there! 👋We are so sorry to hear this! Please DM us so we can take a further look into this for you! - Maddie😊
2023-01-31 11:16:01
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@gohenry @TomTalksMoney_ @jonp201Invst @easymillion_co Thanks for sharing, Jon! We’re really happy your family is loving GoHenry and our features! - Maddie😊
2023-01-31 08:32:09
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@gohenry @Markcycleuke Hi there! So sorry to hear this. Please DM us so we can take a further look into this for you. - Maddie😊
2023-01-31 08:06:24
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@gohenry @theheartoftra Hi Tra, we are so glad to hear you are loving GoHenry to teach your children financial literacy!-Georgie😊
2023-01-30 06:31:55
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@gohenry @barcodezebrrr Hi Matthew, this doesn't sound right! We have been unable to locate a DM from you. Therefore, please can you kindly call us on 0330 100 7676 before 8pm to get this resolved ASAP. One of our agents will be more than happy to assist you 🙂-Beau
2023-01-30 02:53:06
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@gohenry @jamiestone01 Hi Jamie, we're sorry to hear that your daughter's card is declining. Please either jump on our Livechat via our website: https://t.co/Lun7TagXja or feel free to send us a DM and we'd be happy to look into this for you 🙂 -Beau
2023-01-30 01:30:21
Lamp
@gohenry @LiamRescorla1 @MrsAshborosCat Hi Liam, we were experiencing some technical issues with our app today so it was temporarily down while our team worked on fixing this. We really apologise that you were affected by this and for any inconvenience caused. It is back up and running as normal now 🙂 - Ellie
2023-01-29 07:50:23
Lamp
@gohenry @lukiee Hi Luke, we were experiencing some technical issues with our app today so it was temporarily down while our team worked on fixing this. We are very sorry you were affected by this and for any inconvenience caused. It is back up and running as normal now 🙂 - Ellie
2023-01-29 07:47:35
Lamp
@gohenry @mamasasoberveg @MrsAshborosCat Hi there, we were experiencing some technical issues with our app today so it was temporarily down while our team worked on fixing this. We are very sorry you were affected by this and for any inconvenience caused. It is back up and running as normal now 🙂 - Ellie
2023-01-29 07:45:45
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@gohenry @ArchonSM @MrsAshborosCat Hi Simon, we were experiencing some technical issues with our app today so our service was temporarily down while our team worked on fixing this. We are very sorry you were affected by this and for any inconvenience caused. It is back up and running as normal now 🙂 - Ellie
2023-01-29 07:40:58
Lamp
@gohenry @LollieBollie Hi Suze, we are very glad to hear this. If there is anything else we can help with then please do let us know - Ellie 🙂
2023-01-29 07:39:26
Lamp
@gohenry @melmeyrick1 @TwylaHodnett @A_Jack_Act Hi there, I am sorry to hear that. This does not sound quite right so we are keen to look into this and help. If you are having any issues with your account, please send us a DM so we can take some further details to locate the account and look into this. - Ellie
2023-01-29 07:33:01
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@gohenry @LeaCawley78 Hi Leanne, we are really sorry for any technical issues you have experienced today. Our team ensured this was resolved as quickly as possible so our app is working again as normal. We of course apologise for any inconvenience caused in the meantime - Ellie 🙂
2023-01-29 07:29:45
Lamp
@gohenry @LaraHLoves1D3 Hi Lara, I am very sorry to hear that. We would love the opportunity to look into this and assist with gettng this issue resolved. Please DM us when you have a chance or call us on 0330 100 7676. Alternatively, email [email protected]. We are open 8am 8pm 7 days a week - Ella
2023-01-29 07:25:37
Lamp
@gohenry @HeidiJThomas @MrsAshborosCat Hi Heidi, we are very sorry to hear you feel this way and we understand your frustration with the technical issues you have experienced. Please be assured we treat these issues as a priority when they occur and our team work hard to fix them. Our app is now running as normal🙂
2023-01-29 07:23:43
Lamp
@gohenry @Vut_Alors Hi Morgan, we are really sorry you have been affected by the technical issues in our app today. We understand this is inconvenient for our members so our team worked hard to resolve this as quickly as possible. Our app is back up and running as normal so we advise to log in again
2023-01-29 07:20:00
Lamp
@gohenry @ll1827 @MrsAshborosCat Hi Laura, we are very sorry for this and any upset caused. Our team worked hard to ensure these technical issues were fixed as quickly as possible so the app is running as normal again. Again, we do apologise you were affected by this and we hope you do not experience this again
2023-01-29 07:15:22
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@gohenry @clairesshep @MrsAshborosCat Hi Claire, we are very sorry to hear you have been affected by technical issues today. Please be assured we treated this as a priority and ensured our tech team resolved this as quickly as possible. Our app is running as normal again and we really apologise for the inconvenience
2023-01-29 07:11:35
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@gohenry @kateplus_ @MrsAshborosCat Hi Kate, this is due to some technical issues we were experiencing with our app today. Please be assured that this was temporary and our tech team worked hard to fix this as quickly as possible. Our app is working as normal again and we are really sorry you were affected. - Ellie
2023-01-29 07:01:59
Lamp
@gohenry @curlycathy01 @rptr86 Hi there, we were experiencing some temporary technical issues with our app today. We of course ensured our tech team fixed this as quickly as possible for our members. Our app is back up and running as normal and we really apologise for any inconvenience caused today. - Ellie
2023-01-29 06:55:42
Lamp
@gohenry @Corinne1709 Hi Corinne, I am sorry to hear that! We do not have any app issues at the moment that have been raised to us so if you can please send us a DM we will be able to take some further details to locate your account and look into what has happened - Ellie 🙂
2023-01-21 09:14:44
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@gohenry @DackMatt Hi Matt, I am very sorry to hear you feel this way and we are keen to help with any issues or queries. If you can please send us a DM then we can help or take some contact details to get in touch via email or a phone call. I hope this helps - Ellie
2023-01-21 05:42:12
Lamp
@gohenry @UncleJudges Hi Oluwajudges, I am sorry to hear that you feel this way. With your help we want to work to improve our service. Don't hesitate to send us a DM with your issue or feedback, we'd love to hear from you. Thanks!- Suvechha🙂
2023-01-21 04:05:59
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@gohenry @BissendenHayley Hi Hayley, a new card will be sent out a month prior to the card expiring. So that we can check this for you, please can I ask you to send us a DM. Thank you!- Suvechha 🙂
2023-01-21 04:02:54
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@gohenry We're thrilled to have won (for the second year running!) top spot in @findercomUK Kids’ Cards Customer Satisfaction Awards.🥇Thank you to our members for reviewing us so positively and our team who work so hard to make #financialeducation fun! https://t.co/lEyfRSjHzE
2023-01-19 04:48:29
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@gohenry @kimturner70 Hi Kimberley 👋 Thanks for raising this, you are right it shouldn't work that way. We run our allowances payments 3 times a day until 1 pm. However, we are currently aware of an app bug and are looking to put the fix in place over the next few days. I do apologize! - Faith 😊
2023-01-19 04:03:41
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@gohenry @mancubustoast Hi there, unfortunately we are unable to send you a DM so if you can please send us one then we can of course help - Ellie 🙂
2023-01-19 03:41:25
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@gohenry @mancubustoast Hi there, we are very sorry to hear you are having trouble with this and we are keen to help. We will send you a DM now so we can help with cancelling your account. - Ellie 🙂
2023-01-19 03:39:01
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@gohenry @scottishlinds Hi Lindsey, thank you for your feedback. We want to do everything we can to make sure we provide the best service possible to all our members so I will pass this onto the relevant team as something to look into being able to do in the future so keep an eye out for that! - Kate😊
2023-01-18 06:28:25
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@gohenry @JennyButler95 Hi Jenny, I am sorry to hear this! Please give us a call on 0330 100 7676 so we can look into this, to prevent further messages from being sent to you! We are open from 8am - 8pm 7 days a week - Abbie 😊
2023-01-18 01:43:29
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@gohenry @gwilliams886 Hello there, That's not the way it should be. Let's get this fixed right away - could you please send us a DM to get the ball rolling. Thank you! - Faith 😊
2023-01-17 12:42:46
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@gohenry @RuthBrouder3 Hi Ruth. We are very sorry to hear you are having trouble accessing your account. We do not currently have any issues. If you are still not able to get into your account please DM us so we can help. Thanks - Alice 😊
2023-01-17 08:17:41
Lamp
@gohenry We love hearing from our members, so it's fantastic to see @StaceySolomon using GoHenry to help with her childrens' #financialeducation, encourage their entrepreneurial spirit and set them up with money skills for life. #fintechforgood #financialliteracy https://t.co/iIAboxiy1G
2023-01-16 12:03:34
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@gohenry @wil_lia_m40 @MBGANOTONWO @Chase @revolut @StarlingBank Hi William, we are so sorry to hear this! Please DM us so we can take a further look into this? - Maddie
2023-01-16 09:24:24
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@gohenry @A_Jack_Act Hi Jack! We are sorry to hear of this! Please DM us so we can take a further look into this for you! - Maddie😊
2023-01-16 09:03:15
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@gohenry @wil_lia_m40 @MBGANOTONWO @Chase @revolut @StarlingBank Hi William, I'm happy to hear this has now been resolved! If you need anything please feel free to contact us on 0330 100 7676. Our call line is open 8am-8pm every day. 😊 -Beau
2023-01-16 03:04:37
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@gohenry @emxdoll13 Hello Emma, this doesn't sound quite right! Could you please give us a call on 0330 100 7676 so we can look into this further for you? Thank you! - Faith 😊
2023-01-15 11:57:33
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@gohenry @pabsbaker Hello there, we had a few small issues regarding logging into the account however this has now been fixed and you should now be able to log in. I do apologise! - Faith 😊
2023-01-15 08:51:47
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@gohenry @MBGANOTONWO @Chase @revolut @StarlingBank Hi Clive, at GoHenry, we feel it is important to educate children from a young age about the changing ways money can be made, saved, and spent! This will then ensure that one day when they have the responsibility of their own bank account, they are ready for anything! - Faith 😊
2023-01-15 08:43:16
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@gohenry @rosetintedtw Hi Rose, the tooth fairy can pay through our gift-links. They're a quick and easy way to send funds to the children. To find out more, please see: https://t.co/4Ex4Iza5YT. Many thanks - Faith 😊
2023-01-15 08:39:57
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@gohenry @LauraWillson7 Hello Laura, I'm so sorry to hear you've had trouble with our pocket-money feature! Can I ask that you give us a call on 0330 100 7676 or email us to [email protected] so we can look into this for you - Faith 😊
2023-01-15 08:24:04
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@gohenry @kimturner70 Hi Kimberley, Thanks for bringing this up, you are right it shouldn't work that way. We run our allowance payments 3 times a day until 1 pm. However, we are currently aware of an app bug and are looking to put the fix in place over the next few days. I do apologize! - Faith 😊
2023-01-15 02:17:05
Lamp
@gohenry @petebe367 Hi Peter, Unfortunately, there was a temporary technical issue with our app earlier on today which affected logging in for some of our members. However, this was promptly fixed by our team so you should be able to log in again as normal. Thanks!- Suvechha 🙂
2023-01-14 07:39:20
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@gohenry @Johnmerry85 @GemmaBanks851 Hi John, Unfortunately, there was a temporary technical issue with our app earlier on today which affected logging in for some of our members. However, this was promptly fixed by our team so you should be able to log in again as normal. Thanks!- Suvechha 🙂
2023-01-14 07:17:46
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@gohenry @GemmaBanks851 H Gemma! We are experiencing intermittent issues with login. Be assured we are working hard to get this backup and running ASAP for you all! - Abbie 😊
2023-01-14 02:57:39
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@gohenry @SkyeWolf84 Hi there, we do appreciate your patience regarding the service interruption this afternoon and we understand times like this can be frustrating. Our tech team has now put a fix in place and resolved the issue. All should now be running as normal! -Jade
2023-01-07 03:57:25
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@gohenry @26Extreme Hi there! I do apologise for the brief service outage today. This issue should now be resolved. Please restart the app and try again. If you continue experiencing issues with this feature please let us know. -Jade
2023-01-07 03:54:23
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@gohenry @charliecorisepa @kaper @AndrinaCarter Hi there! I do apologise for the brief service outage today. This issue should now be resolved. Please restart the app and try again. If you continue experiencing issues with this feature please let us know. -Jade
2023-01-07 03:52:24
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@gohenry @charliecorisepa Hi Charlotte, We did have a brief service interruption today. I do apologise for this. All should be up and running like normal! -Jade🙂
2023-01-07 03:48:47
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@gohenry @khr07new Hi Kate, I do apologise for this issue we had today. I can confirm we are running smoothly again! -Jade😀
2023-01-07 03:44:44
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@gohenry @kaper Hi there Karen, this is so we can locate your account when you are talking to an agent so then when you join, all we need to do is pass you through security. This helps us locate and identify you and your query without any unneeded hassle! -Jade
2023-01-07 03:41:28
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@gohenry @lornag79 Hi Lorna, I do apologise for this. All should be up and running like normal! -Jade🙂
2023-01-07 03:39:50
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@gohenry @kaper @AndrinaCarter Hi Karen, I do apologise for this. We had a brief service outage. Since this has been resolved and all should be running as smooth as usual! -Jade
2023-01-07 03:37:27
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@gohenry @AndrinaCarter Hi Andrina! I do apologise for this, we had a small service interruption earlier. This has since been resolved! -Jade
2023-01-07 03:36:23
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@gohenry @JaneyJaney77 @nickholl Hi Janey, we're sorry to hear that you're still having issues getting logged in! Please can you kindly send us a DM or call us on 0330 100 7676 to get this resolved ASAP and we'd be more than happy to look into this for you? Our call line is open 8am-8pm 7 days a week! -Beau🙂
2023-01-06 07:28:16
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@gohenry @hein_richard Hi Richard, we're sorry to hear that you're still having issues getting logged in! Please can you kindly send us a DM or call us on 0330 100 7676 to get this resolved ASAP and we'd be more than happy to look into this for you? Our call line is open 8am-8pm 7 days a week! -Beau🙂
2023-01-06 07:19:30
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@gohenry @busymumlife Hi Donna, I'm sorry to hear that you are still having issues! Please can you either kindly send us a DM or call us on 0330 100 7676 and we'd be happy to look into this for you? Our call line is open 8am-8pm. -Beau 🙂
2023-01-06 07:15:01
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@gohenry @LisaEvans231 @FitzDulcie Hi Lisa, we're sorry to hear this! We had a temporary login issue earlier which we were quick to raise to our tech team. You should now be able to log in again. Apologies for any inconvenience caused! Any questions, please don't hesitate to get in touch! 😊-Beau
2023-01-06 07:10:24
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@gohenry @NathanWakefiel2 Hi Nathan, we're sorry to hear that you are still struggling to log in! Please can you kindly send us a DM or call us on 0330 100 7676 to get this resolved ASAP? Our call line is open 8am-8pm everyday. 😊 -Beau
2023-01-06 06:54:21
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@gohenry @Preetilli We're sorry to hear this Preetie! We had a temporary login issue earlier which we quickly raised as top-priority to our tech team who have since resolved the issue. You should be able to log in now. Apologies for any inconvenience caused! Any questions, please let us know. -Beau
2023-01-06 06:41:52
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@gohenry @KatieEHe Hi Katie, we are sorry to hear this! We had a temporary issue earlier which we were quick to raise as urgent, top-priority to our tech team who have thankfully since resolved the issue. Apologies for any inconvenience caused! You should now be able to log in again. 😊-Beau
2023-01-06 06:22:56
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@gohenry @xxdollface00 @hein_richard Hi Erin, we're sorry to hear this and apologise for the inconvenience caused! We had a temporary issue earlier which we were quick to raise as top-priority to our tech team who have thankfully since resolved the issue. If there's anything we can do, please let us know! 🙂-Beau
2023-01-06 06:20:09
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@gohenry @samcase77 Hi Sam, we're sorry to hear this! When an issue like this arises, it has 100% of our attention & we quickly raised this as top-priority to our tech team. We also put a message on our app - we agree that it is important to keep members informed. Any questions, we're here!🙂 -Beau
2023-01-06 06:15:18
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@gohenry @nickholl Hi! We are aware the mobile app and website did go down for around 10 minutes earlier - please rest assured this is back up and running! We apologise for the inconvenience caused! Please try again and DM us if you are having any further issues! Thanks - Alice.
2023-01-06 05:02:03
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@gohenry @Preetilli @KatieEHe Hi! We are aware the mobile app and website did go down for around 10 minutes earlier - please rest assured this is back up and running! We apologise for the inconvenience caused! Please try again and DM us if you are having any further issues! Thanks - Alice.
2023-01-06 05:01:12
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@gohenry @NathanWakefiel2 Hi Nathan. We are aware the mobile app and website did go down for around 10 minutes earlier - please rest assured this is back up and running! We apologise for the inconvenience caused! Please try again and DM us if you are having any further issues! Thanks - Alice.
2023-01-06 04:57:51
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@gohenry @Preetilli @juniperjuices Hi Preetie. We are aware of this and assure you it is not a data breach. We apologise for any inconvenience. This system issue has since been resolved. Please try again and DM us if you are having any further issues! Thanks - Alice.
2023-01-06 04:57:02
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@gohenry @juniperjuices Hi Juniper. We are aware the mobile app and website did go down for around 10 minutes earlier - please rest assured this is back up and running! We apologise for the inconvenience caused! Please try again and DM us if you are having any further issues! Thanks - Alice.
2023-01-06 04:55:04
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@gohenry @DanielleSheeri3 Hi Danielle. We are aware the mobile app and website did go down for around 10 minutes earlier - please rest assured this is back up and running! We apologise for the inconvenience caused! Please try again and DM us if you are having any further issues! Thanks - Alice.
2023-01-06 04:48:19
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@gohenry @spacey_craig Hi Craig. We are aware the mobile app and website did go down for around 10 minutes earlier - please rest assured this is back up and running! We apologise for the inconvenience caused! Please try again and DM us if you are having any further issues! Thanks - Alice.
2023-01-06 04:45:52
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@gohenry @roxdavies @KatieEHe Hi Roxane. We are aware the mobile app and website did go down for around 10 minutes earlier - please rest assured this is back up and running! We apologise for the inconvenience caused! Please try again and let us know if you are having any further issues! Thanks - Alice.
2023-01-06 04:43:35
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@gohenry @Ithilmere Hi Andy. We are aware the mobile app and website did go down for around 10 minutes earlier - please rest assured this is back up and running! We apologise for the inconvenience caused! Please try again and DM us if you are having any further issues! Thanks - Alice.
2023-01-06 04:42:16
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@gohenry @SerifatD @john_self @KatieEHe Hi! We are sorry to hear you are having login issues. We are aware the mobile app and website did go down for around 10 minutes earlier - please rest assured this is back up and running! Please try again and DM us if you are having any further issues! Thanks - Alice.
2023-01-06 04:40:11
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@gohenry @Adnamanosnilmot Hi Amanda. We are sorry to hear you are having login issues. We are aware the mobile app and website did go down for around 10 minutes earlier - please rest assured this is back up and running! Please try again and DM us if you are having any further issues! Thanks - Alice.
2023-01-06 04:24:43
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@gohenry @FitzDulcie Hi Dulcie! I am so sorry to hear this, please could you call us on 0330 100 7676? -Jade
2023-01-05 06:12:07
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@gohenry @GeeGeeGin @CCTV_etc Thanks so much for your kind words. We're so grateful to hear that you're loving GoHenry! -Jade🙂
2023-01-04 12:20:32
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@gohenry @CCTV_etc Hi Paul, We agree that all methods are important! At GoHenry our mission is to help kids be smarter with money. With our service they have the freedom to use their contactless card, digital wallet and can also withdraw their funds from an ATM. - Faith 😊
2023-01-04 09:44:14
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@gohenry @Dulcima3 Hi Dulcie! We are not aware of any issues. If you are having trouble please feel free to send us a DM so we can help - Alice 😊
2023-01-03 08:27:12
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@gohenry @kristianokcc Hey there! As we are a pocket money service, these limit are set in place by VISA. They feel this is an adequate amout of top up that fall in line with child spending! -Jade🙂
2023-01-03 08:01:50
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@gohenry @terryefcgray79 Hi Terry, I am sorry to hear this! Please take a look at the DM I have sent you so that we can get this resolved ASAP🙂 -Beau
2023-01-02 11:14:10
Lamp
@gohenry @GilJones16 @MyBnk @centreforfincap @FT_FLIC Hi Gilgamesh. We are sorry to hear you feel this way. As we are a financial service and not a bank we do not make money from interest or debt. Therefore we charge a small fee for the many features we provide to help aid children in their financial journey - Alice.
2023-01-02 10:45:29
Lamp
@gohenry @diana_artiaa @cmhardingx Hi. If you are having any trouble with your GoHenry account please only contact our customer service so they can help log you back in. Alternatively, please feel free to send us a DM so we can help - Alice 😊
2023-01-02 10:42:14
Lamp
@gohenry @cmhardingx Hi Charlotte. We are sorry to hear you are having trouble! We are not aware of any issues. Please send us a DM so we can help - Alice.
2023-01-02 10:22:49
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@gohenry @2wheelerLW Hi there, I'm sorry to hear this! So we can update this information for you, could you please give us a call on 0330 100 7676 (UK) or 877 372 6466 (US) - Faith 😊
2023-01-02 03:08:16
Lamp
@gohenry @ricardomariner Hello Gribbo, that doesn't sound quite right. We'd love a chance to look into it. Please DM us for more info or feel free to give us a call on 0330 100 7676 (UK) or 877 372 6466 (US) - Faith 😊
2023-01-02 02:40:51
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@gohenry @jamieshawn1623 Hi Donna. As long as there has been activity on the account a new card will be sent out two weeks before the current card stops working - Alice 😊
2022-12-31 03:25:46
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@gohenry @larkingmagpie Hi there! I am sorry to hear this, I have just sent you a DM, please reply with your account details so that we can look into this for you. Thanks!- Suvechha 🙂
2022-12-30 09:28:59
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@gohenry @BB7OOG @EdAnder94650629 Hi there! I do apologise for the delayed replies, Our social media platforms are extremely busy. Please could you call us on 0330 100 7676 so we can assist you ASAP! -Jade
2022-12-30 01:31:01
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@gohenry @jenny_woolley Hi there! Thank you for your message, we are keen to get this sorted for you. Please could you drop us a DM? -Jade🙃
2022-12-30 01:26:02
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@gohenry @BB7OOG Hi there, this doesn't sound right and we hope to get this resolved ASAP. Please kindly check out the DM I have sent you. -Beau🙂
2022-12-29 02:50:40
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@gohenry @steelebauer Hi Matt, we can of course arrange this for you. Please can I ask you to drop us an email at [email protected] (UK) or [email protected] (US). Thanks!- Suvechha 🙂
2022-12-28 09:14:57
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@gohenry @sarogers @DJ_Bly Hi Stuart, I do apologise but yes we did have an issue this morning. Please could you call us on 0330 100 7676. -Jade🙂
2022-12-28 03:13:49
Lamp
@gohenry @DanJonesOcean Hi Dan, we understand this is important to you and apologise for any inconvenience caused. We have raised this as feedback to the relevant internal team. In the meantime, if there's anything else we can do, please let us know.🙂 -Beau
2022-12-23 00:00:00
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@gohenry @Eleanorlwl Hi Eleanor, That doesn't sound right, let me look into that for you. Please can I kindly ask you to send us a DM. Thanks - Suvechha 🙂
2022-12-23 00:00:00
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@gohenry @kieranparmar We are keen to help and look into this. Please send us a DM so we can take some further details to look into this for you! - Ellie
2022-12-22 00:00:00
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@gohenry @kieranparmar Hi Kieran, I am sorry to hear that! Please be aware that our cancellation refunds take 7-10 working days so this does not include weekends. If it has been longer than this time frame then please send us a DM so we can take some further details to look into this - Ellie 🙂
2022-12-22 00:00:00
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@gohenry @DanJonesOcean Hi Dan, I am sorry to hear that this has caused inconvenience for you! Unfortunately the name used to register the account has to be used as this is checked against our identity checks when signing up. If there is anything else we can help with, please let us now! -Beau
2022-12-21 00:00:00
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@gohenry @hjanel76 Hi Hayley. It will take a couple of working days to get a response from our team at the moment. We are sorry you have not been contacted yet. Please feel free to send us a DM and we can look into this for you - Alice 😊
2022-12-21 00:00:00
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@gohenry @DanJonesOcean Hi! We do ask that you use your legal name when signing up, however, during the sign up process you will have the option to put in a nickname for which your children call you - Alice 😊
2022-12-21 00:00:00
Lamp
@gohenry @Bellster75 Hi Lesley, thank you for getting in touch with us. Please can I kindly request you to give us a call at 0330 100 7676 (UK) or 877 372 6466 (US). Thanks!- Suvechha 🙂
2022-12-21 00:00:00
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Explain Login Issue or Your Query

We facilitates community members to help each other for login and availability-related problems of any website. So if you are facing an issue related to Gohenry Login or have any query regarding gohenry.com, please explain below:

User Comments - 2

Kacper
1 year ago from United Kingdom

Something went wrong. Please try again. This happened upon log in when I entered the right username and password. My internet is fine, I have the latest update, I have tried restarting my phone and uninstalling and reinstalling. Please help me log in.

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Ava Samuels
2 years ago from United Kingdom

I have been using the GoHenry app for a week now, and It has been fine. But since today, it is not letting me log into the app. It says ‘Something went wrong, please try again.’ My wi-fi is fine, and the PIN and username are both correct. Tell me how the hell to fix it

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Activity Summary

Total Comments
2
Last Comment, 1 year ago
Total Status Reports
6
Last Status Report, 1 year ago
Report Issue Now
Rating
27 Users Rated. Average Rating 4.48

Troubleshooting

Before login, must ensure following:
  • Keyboard CAPS lock is OFF
  • You are not using an old password
  • Your given email/login-name is valid
  • Its not a phishing website
  • Do not use VPN as some sites restrict VPN
  • The internet connection is active and login form is loading cache
  • If the site requires captcha, it must be valid. Regenerate if its not readable
  • Still not resolved? Visit FAQs page
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Gohenry Login Problems
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