How do I check my Golden 1 balance?
Call 1-877-GOLDEN 1 (1-877-465-3361) and select option 2.
How do I unlock my golden one account?
If you have forgotten your password, click the Forgot Password link from golden1.com to reset your password. If you continue to have problems signing on to Online Banking, please contact our Member Service Contact Center at 1-877-GOLDEN 1 (1-877-465-3361).
How do I update my golden one account?
To update your address, phone number or email address online, sign on to Online Banking, select Settings on the top right corner, click Profile and then select the item you would like to update. For your security you will be asked to answer one of your security questions before making any updates.
How do I dispute a Golden 1 charge?
What if I want to dispute a charge on my Golden 1 credit card statement? Contact our Member Service Contact Center at 1-877-GOLDEN 1 (1-877-465-3361), or visit any Golden 1 branch for assistance in disputing a transaction on your credit card statement.