How do I pay my Hudson Bay Mastercard?
You can pay your remaining balance through your financial institution under the payee names of Hudson's Bay Mastercard or Hudson's Bay Credit Card (for PLCC). Please contact your financial institution for more information or assistance.
How do I access my bay account?
Click the “Welcome, Sign In” link at the top right of the homepage. Enter your email address and password in the required fields and click “Sign In.”
Can I still use my HBC Mastercard?
Yes. The new Hudson's Bay Mastercard powered by Neo is replacing our existing card programs. All existing cardholders are required to re-apply for the new Hudson's Bay Mastercard powered by Neo if they wish to have a Hudson's Bay Mastercard. Please visit thebay.com/neo to continue to earn double points.
How do I pay my bay credit card online?
You can use it to pay in-store and online before you activate your physical card. To access your card details, tap the 'eye' icon in the app. To make contactless payments with Apple Pay or Google Pay, add your card to your digital wallet.
How do I contact the Bay customer service?
If you need assistance, please call Customer Service at: 1-800-521-2364. Your eGift Card number and PIN# are required for all inquiries. To verify the remaining balance on a Hudson's Bay Gift Card or eGift Card, please inquire at any store register, or click here to check online.
Which Bay stores are closing in Canada?
Hudson's Bay is closing one of its two stores in downtown Toronto after 48 years. The department store retailer says its Bloor Street location will close May 31, joining stores in Edmonton, Winnipeg and Dorval, Que., that have shuttered in recent years.
How do I log into HBC?
Click the “Welcome, Sign In” link at the top right of the homepage. Enter your email address and password in the required fields and click “Sign In.”
Is Hudson Bay closing permanently?
Winnipeg: The 655,755 downtown Winnipeg Hudson's Bay flagship store shut forever in November of 2020, and HBC wanted nothing to do with it after declaring that the building was a liability rather than an asset.