How do I redeem my Heathrow points?
A: Tell the cashier that you would like to use Instant Rewards, they will swipe or scan your Heathrow Rewards card and tell you the maximum value of the reward you can redeem. You can then choose the value you wish to redeem – you don't have to use the full amount.
How do I find my Heathrow Rewards number?
Use your 16-digit Heathrow Rewards number (You can find this on the front of your physical/digital card, or on a previous email).
How do I add my receipt to Heathrow rewards?
You can send copies of your receipts to be added to your account in one of following ways:
- Email scanned receipts to [email protected].
- Post copies of your receipts to Heathrow Rewards, PO Box 71707, London, W2 7ZQ.
How do I convert my Heathrow points to Avios?
You can redeem your Heathrow Rewards points for Avios at the ratio of 1:1, with a minimum transfer of 250. You can also send them to Virgin Flying Club, Aegean Miles+Bonus, Miles & More, Emirates Skywards, Royalskies (Royal Brunei) or Krisflyer (Singapore Airlines).