How can I track my RBI complaint?
How to track your RBI complaint status? For RBI complaint tracking, on the RBI CMS (https://cms.rbi.org.in/), select your language, provide your complaint number and key in the captcha and click on 'submit' to get the status.
How do I complain about a bank?
Where can I complain if I have a problem with my Bank? You can raise your grievance on the Digital Complaint Management System (CMS) Portal: https://cms.rbi.org.in/cms/IndexPage.aspx. This this is the unified portal for Banking, NBFC as well as Digital Transactions related grievances.
How do I complain to the bank ombudsman online?
The following is the process for lodging an online complaint with the Banking Ombudsman.
- Visit ONLINE COMPLAINT.
- Select BO office (Banking Ombudsman). ...
- You will be asked to fill Bank name, branch name, Complaint name, Mobile no.
- Fill up the form with necessary details and Click “SAVE”
How do I lodge a complaint with the ombudsman?
One can file a complaint with the Banking Ombudsman simply by writing on a plain paper. One can also file it online at (“click here to lodge a complaint”) or by sending an email to the Banking Ombudsman. There is a form along with details of the scheme in our website. However, it is not mandatory to use this format.