How do I use JPay for free?
To send money to an incarcerated individual, you first need to open a free account with JPay.com. Once you've registered, click on the "Send Money" link, select the inmate you would like to send money to, select the card you would like us to charge, and confirm your information. We'll take it from there!
How do I set up JPay on my phone?
Frequently Asked Questions
- Click on the 3 dots in the upper right hand corner to open Settings.
- Click on Payment Methods.
- To edit payment: ...
- Update the information and click on OK.
- To add a new card, click on the plus icon at the bottom of the screen.
- Add all the information for the new card.
- Android - Click on OK.
How do I find my JPay account?
There are a few steps to recover your user ID.
- Go to the Jpay website and open the option 'Forgot user ID'
- Enter the phone number associated with your account as prompted.
- You will be directed to the next page.
- Enter the security question that you previously set.
What replaced JPay?
GTL is the service provider for families with loved ones inside a Department of Correction Facility.
How do I send a letter through JPay?
Like regular postage stamps, every Email you send requires a JPay stamp.
...
You can send an Email to an inmate by following these 3 simple steps:
- Open a JPay.com account. Click here to learn about creating your account.
- Purchase stamps.
- Click on the “Email” tab and follow the prompts.
Is JPay still giving free video visits?
Beginning Friday, March 13, 2020, one free 15 min video session credit will be available in your JPay account. The free video session credit will be replenished every Friday, but only if the current free visit was used.