Why can't I get into my JPay account?
You must register and create an account before using Jpay services. If you don't remember the email and address you used, it may be impossible to access your account. When creating a password, ensure that it is strong but memorable.
How do I speak to someone at JPay?
You can also speak to a live agent anytime by calling JPay customer service at 1 (800) 574-JPAY. When will my account be debited if I pay using my debit card?
What happened to JPay?
Completes Transaction to Acquire JPay Inc. DALLAS, July 31, 2015 — Securus Technologies announced today that it has signed a definitive Stock Purchase Agreement to acquire JPay Inc.
How do you update JPay?
Update/add Payment information
- Click on the 3 dots in the upper right hand corner to open Settings.
- Click on Payment Methods.
- To edit payment: ...
- Update the information and click on OK.
- To add a new card, click on the plus icon at the bottom of the screen.
- Add all the information for the new card.
- Android - Click on OK.