How do I complain to Ripta?
RIPTA Customer Service Agents are available Monday-Friday 6:00 AM-6:00 PM. Please call (401) 781-9400, email us by using the form or find specific contact information below.
How do you ride the bus in Providence RI?
Have your cash fare or passes and any other required identification ready before you board. Use the handrails to safely board the bus. Pay your fare with Wave or by placing your money in the farebox as you get on the bus. If your bus pass has a photo identification on it, be prepared to show it to the driver.
Does Ripta have an app?
Using the Transit app, which is available for both iPhone and Android, riders can now get accurate arrival predictions of all RIPTA lines.