How do I log into my Telstra router?
Enter the correct URL for your modem: For nbn™/ADSL/Velocity/Cable (with Adapter) modems – enter http://10.0.0.138 or http://telstra.gateway/ For Cable (without Adapter) modems - enter http://192.166.0.1 or http://telstra.gateway/
What is the default login for Telstra router?
Default username and password is either admin / Telstra or admin / telstra. If default username and password doesn't work then will have to factory reset modem. The reset button is located on back of modem near LAN port 2.
How do I log into my NBN router?
To do this:
- Log on to your Belong Wi-Fi (you don't need to be connected to the internet to do this)
- Open an internet browser (e.g. Internet Explorer, Safari or Chrome)
- Type 10.0.0.138 into the address bar.
- If prompted, type in your modem username and password: Enter the username 'admin' Enter the password 'Belong'
How do I speak to Telstra customer service?
Contact us
- Sales. Call 13 2000.
- Accounts and billing. Call 13 2000.
- Concierge tech support. Call 13 2999.
- nbn. Call 13 2000.
- Other Options. Multilingual services.
How do I speak to an Australian at Telstra?
Contact us
- Sales. Call 13 2000.
- Accounts and billing. Call 13 2000.
- Concierge tech support. Call 13 2999.
- nbn. Call 13 2000.
- Other Options. Multilingual services.
Can I reactivate My Telstra prepaid SIM?
To check if your service is activated, insert it into your device. Turn the device off and back on again. If you see 'Telstra' next to the coverage bars, your new service is active. You can restart your device regularly to check if your service is active.
What happens when phone plan ends?
Your service doesn't switch off, your phone won't explode. No, what actually happens when your contract ends – for the large majority – is that you'll carry on with your old provider on the same old tariff.
How Do I Live chat with Telstra?
Open the My Telstra app, go to the Get help tab and tap the blue message icon. Or scroll down to Contact Us and tap Messaging.