How do I install Telstra app?
How do I get the app?
- Download. To download the My Telstra app, open the App Store (for Apple users) or Google Play (for Android users) Search for My Telstra and select install. ...
- Sign in. Use your Telstra ID to sign in. ...
- Get started. Start using the app to manage your services and get the help you need, when you need it.
What happened to My Telstra app?
From 30 September 2020, you'll no longer be able to access the Telstra 24x7 app and will be prompted to update to the My Telstra app. To manage your account the easy way, we recommend upgrading to our new and improved app today.
Why can't I log into My Telstra account?
Either call 132200 or send a message using the My Telstra app (blue icon, bottom right of Get Help screen) and if Codi tries to redirect you, type "Speak to a consultant" and you should be transferred to the queue to chat to a human. And yes, you can use the chat function in the app without being able to log in.
Why is My Telstra app not working?
Re: My Telstra app not working
if those steps above don't fix it, uninstall the app, then download and reinstall it again (which will get you the latest version). ... Not with Telstra, just another customer like you!
How do I speak to an Australian at Telstra?
Contact us
- Sales. Call 13 2000.
- Accounts and billing. Call 13 2000.
- Concierge tech support. Call 13 2999.
- nbn. Call 13 2000.
- Other Options. Multilingual services.
Can I reactivate My Telstra prepaid SIM?
To check if your service is activated, insert it into your device. Turn the device off and back on again. If you see 'Telstra' next to the coverage bars, your new service is active. You can restart your device regularly to check if your service is active.
What happens when phone plan ends?
Your service doesn't switch off, your phone won't explode. No, what actually happens when your contract ends – for the large majority – is that you'll carry on with your old provider on the same old tariff.
How Do I Live chat with Telstra?
Open the My Telstra app, go to the Get help tab and tap the blue message icon. Or scroll down to Contact Us and tap Messaging.